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Official Space Nerd
Picture of Hound Dog
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quote:
Originally posted by bigwagon:
quote:
Originally posted by parabellum:

Do you want to ask any more questions which imply the man is somehow at fault for United's screwup?

Not at all. FWIW, I believe that United did just about everything wrong leading up to the point where the goon squad was called onto the plane to remove him. However, at that point he did have to make a choice how to respond, just like any of us would when in a situation where law enforcement is demanding for you to comply with their instructions. I think most of us know how those situations usually end up, whether or not the outcome is fair or justified.


I've said previously in this thread that *I* would have gotten off the plane, and complained about it later.

HOWEVER,

There comes a time when we have to stand up to injustice. I think this was one of those times. Maybe if enough of us push back against the BS, it will stop? I think UAL got the hint over this issue - look at all the positive change that will result.

So, I applaud the doctor for standing up to the thugs and doing what he felt was right. Only he can judge whether it was worth it (an 8-figure settlement would compensate ME for a LOT of abuse). . .



quote:
Originally posted by AH.74:

I have only flown once in the past 10 years, and that was a few years ago. When did it become "a thing" for passengers to be threatened with arrest by flight staff for such mundane things as getting up to stretch a sore back, or placement of an armrest? According to rule 21 reference above, there are no elements of violation in these actions. Where in policy does it specify use of these threats?


It is apparently a result of flight crews (not all of them, but the lazy/crappy ones) being used to treating passengers (paying customers) like garbage.

I've never had a bad encounter as others have recounted, but over millions of passengers a year, such abuse will happen. NOW, a) some passengers will be more likely to stand up for their rights, and b) some will use this as an excuse to act like douchebags (no system is perfect).


quote:
Originally posted by parabellum:

Anyone who starts in with this "his criminal history" crap-


I thought that 'criminal history' nonsense was discredited? Didn't the 'news' source get the wrong guy, and ran with the ridiculous story anyway even after being called out on it (probably trying to prop up UAL's side of the story)?



Fear God and Dread Nought
Admiral of the Fleet Sir Jacky Fisher
 
Posts: 21959 | Location: Hobbiton, The Shire, Middle Earth | Registered: September 27, 2004Report This Post
Professor Smack-Down
Picture of Protein anchor
posted Hide Post
quote:
Originally posted by erj_pilot:
I have to go fly my 4-day trip. Should I bring boxing gloves?? Just wondering.....

Oh...and to those that are saying the crew could have driven there? They would have most DEFINITELY run into Flight Duty Period issues the next morning with the passengers in IIU, further delaying that batch of paying customers the next day. You see...even if you're in a cab/limo/bus/shuttle craft being driven around, flight crews are still considered to be on duty and MUST get required rest after arriving at their station (IIU in this case) per FAR 117. In addition, a flight crew member CANNOT knowingly violate this FAR without severe penalty up to and including suspension of his Certificate. Just some minor facts to be aware of when considering that "could've taken a cab/limo/bus/shuttle craft" solution.

The entire situation was treated VERY poorly by the Gate Agent(s) and "Security"...we can ALL agree on that. Please leave the pilots and flight attendants out of the discussion, both the ones working the flight and the ones needing positive space to IIU. They had NOTHING to do with this, nor could they have prevented ANY of this from happening.

Great day to all!!!


I believe they would have been able to drive and still had time to rest properly. This incident took place in the afternoon - they could have driven to St. Louis and been there by mid evening. What's the problem? And, not to be a prick, but sometimes you have to work on less than optimal rest. In this case, however, they would have easily been snug as a bug by 9 PM had they so chosen to drive.

32 pages? This was such a simple problem to solve. Simple. No, I'm not a pilot or associated with the industry in any way. I only have a doctorate in chemistry, so please be patient with me and my stupid opinions.

Raise compensation until someone bites.

End of story.

Or...do what they did and pay millions (on way or the other). There. See? Simple.

Some of you have really dug a hole.


----------------------------
Tony

Guns in my collection:

Awaiting next purchase
 
Posts: 4107 | Location: Austin, Texas | Registered: October 03, 2006Report This Post
Info Guru
Picture of BamaJeepster
posted Hide Post
quote:
Originally posted by erj_pilot:
Oh...and to those that are saying the crew could have driven there? They would have most DEFINITELY run into Flight Duty Period issues the next morning with the passengers in IIU, further delaying that batch of paying customers the next day. You see...even if you're in a cab/limo/bus/shuttle craft being driven around, flight crews are still considered to be on duty and MUST get required rest after arriving at their station (IIU in this case) per FAR 117.

Are you saying they can be shuttled in the jet and not be considered 'on duty', but if they are shuttled in a van they are? That makes no sense. If they are on duty either way they had plenty of time to get rest upon arrival. The plane was delayed over 2 hours due to this fiasco, so they saved no time by flying.

quote:
The entire situation was treated VERY poorly by the Gate Agent(s) and "Security"...we can ALL agree on that. Please leave the pilots and flight attendants out of the discussion, both the ones working the flight and the ones needing positive space to IIU. They had NOTHING to do with this, nor could they have prevented ANY of this from happening.

Great day to all!!!


The flight crew has never been 'in it' to me. They had nothing to do with it. United wanted them at another location, they had no choice in the matter and it wasn't their decision to illegally de-plane someone after they had already been granted boarding.

Have a good one and I hope you don't need those brass knuckles! Smile



“Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passions, they cannot alter the state of facts and evidence.”
- John Adams
 
Posts: 29408 | Location: In the red hinterlands of Deep Blue VA | Registered: June 29, 2001Report This Post
Professor Smack-Down
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^^^^Of course it makes sense. They need at least 12 hours of slumber in order to do their job effectively without being grumpy bastards.

Oh, wait.


----------------------------
Tony

Guns in my collection:

Awaiting next purchase
 
Posts: 4107 | Location: Austin, Texas | Registered: October 03, 2006Report This Post
wishing we
were congress
posted Hide Post
one point I would like to see resolved here is the statement (often in this thread) that the airlines are limited to $1350 in compensation for over booking.

I do not think that is true.

The airlines cannot be REQUIRED to pay more than $1350.

But I do not know of any law that says the airlines cannot voluntarily pay as much as they want to.

So just for example, United could have offered $5000 (or more) to get people to volunteer.

thoughts ?
 
Posts: 19759 | Registered: July 21, 2002Report This Post
Member
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quote:
Originally posted by sdy:


But I do not know of any law that says the airlines cannot voluntarily pay as much as they want to.

So just for example, United could have offered $5000 (or more) to get people to volunteer.

thoughts ?

There are plenty of examples of other airlines offering generous incentives to entice volunteers. This situation reveals that United's policy, at least in this case, was not to do whatever it took to entice sufficient volunteers to give up their seats, but to quickly transition to the involuntary process to the detriment of paying customers. This decision is exactly why they are getting so much well-deserved criticism.

We may never know if this specific decision was driven by corporate policy or the bad judgment of an employee at the gate, but either way, it will cost them much more in the long run than other options they could have pursued (like renting a car or buying tickets on another airline for their employees).
 
Posts: 2541 | Location: WI | Registered: December 29, 2012Report This Post
Too old to run,
too mean to quit!
posted Hide Post
quote:
We can Monday morning quarterback this and say its all United or those heavy hand LEO, but the truth is we need better ways to deal with weather induced delays, we need better communication between airline and passengers BUT we need to put the blame for this fiasco where it belongs, Dr. Dao's lap.


I truly hope you are never put in the position in which the Dr. found himself.


Elk

There has never been an occasion where a people gave up their weapons in the interest of peace that didn't end in their massacre. (Louis L'Amour)

"To compel a man to furnish contributions of money for the propagation of opinions which he disbelieves and abhors, is sinful and tyrannical. "
-Thomas Jefferson

"America is great because she is good. If America ceases to be good, America will cease to be great." Alexis de Tocqueville

FBHO!!!



The Idaho Elk Hunter
 
Posts: 25656 | Location: Virginia | Registered: December 16, 2001Report This Post
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Picture of bigdeal
posted Hide Post
quote:
Originally posted by pbslinger:
I wonder if the airline must take every step in their policy to entice passengers to give up their seats. Since it is airline policy and not law,they likely can skip steps to hurry things along. Company policy and law might not completely overlap. It would be dumb policy if it didn't have any flexibility and made them liable without strict adherence.

Much of this will be greatly clarified as a result of this incident, including passengers being more aware of Carriage contracts. Don't like the contract, don't buy a ticket.
Interesting thought. Let's apply this elsewhere. Buying a car involves a lot of time consuming paperwork. I'm sure the attorneys and the courts won't have any issues with the dealership guys simply skipping some of the steps to move the process along more quickly.

Process and procedure are established for reasons, and when companies or individuals willfully ignore them, they open themselves up to challenge. And the resulting outcome of Dr. Daos 'challenge' is going to be a check with seven digits for Dr. Dao, and a change in behavior for all airlines seeking to avoid a similar worldwide shit show.


-----------------------------
Guns are awesome because they shoot solid lead freedom. Every man should have several guns. And several dogs, because a man with a cat is a woman. Kurt Schlichter
 
Posts: 33845 | Location: Orlando, FL | Registered: April 30, 2006Report This Post
Too old to run,
too mean to quit!
posted Hide Post
quote:
Originally posted by bigwagon:
One aspect of this that has been lost in most of the commentary is that the doctor was traveling with his wife. They were both removed from the plane (she apparently with much less drama), yet only he attempted to reboard. What did he expect was going to happen to her if he did get back on to "see his patients" the next day? Was she on her own at that point? He may be the aggrieved party in this case and probably deserves to win some compensation, but that doesn't mean he isn't an asshole, especially in light of his previous criminal history.


What previous criminal history? AIR, the doctor with the previous criminal history was not this one. Apparently, same first and last name, but different middle names. Another case of BS posted/published by the oh-so-reliable media?


Elk

There has never been an occasion where a people gave up their weapons in the interest of peace that didn't end in their massacre. (Louis L'Amour)

"To compel a man to furnish contributions of money for the propagation of opinions which he disbelieves and abhors, is sinful and tyrannical. "
-Thomas Jefferson

"America is great because she is good. If America ceases to be good, America will cease to be great." Alexis de Tocqueville

FBHO!!!



The Idaho Elk Hunter
 
Posts: 25656 | Location: Virginia | Registered: December 16, 2001Report This Post
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Picture of btgoanna
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quote:
Please leave the pilots and flight attendants out of the discussion


I have to respond to this.

The pilots in this thread have insisted that they are in charge.
Have insisted that they are the one who decides what applies in their toybox.

Can't have it both ways - the PILOT is culpable if you want to apply the "I'm in charge on my plane" rule .....



.
 
Posts: 835 | Location: Central Texas | Registered: November 19, 2006Report This Post
wishing we
were congress
posted Hide Post
some info in this report from a passenger on FL3411 that offers a bit more insight

http://people.com/human-intere...n-after-altercation/

A mother seated in the row behind the doctor who was forcibly removed from Sunday’s United Airlines flight 3411 says the man’s wife was “visibly shaken” by the violent ordeal.

Dr. Teresa Dao, was sitting a row back and across the aisle, according to Griffin Cummings. She followed her husband off the plane, but came back to grab their carry-on luggage — “not crying, but definitely shook up.”

Griffin Cummings, who was returning from a family vacation in Misawa, Japan, with her husband Forest and 2-year-old son Caden, says the whole situation felt “very unfair, very unjust” and she became fearful for her family’s safety when the altercation turned violent.

David and Teresa, both doctors in Kentucky, were among the paid passengers on the flight who were offered up to $800 from United to give up their seats to airline employees who needed to board.

Griffin Cummings says David and Teresa initially agreed to volunteer and they deplaned together. But the couple came back and returned to their seats “quickly.”

When David was later chosen at random to leave the plane involuntarily, video footage shows him saying: “I won’t go, I’m a physician I have to work tomorrow, 8 o’clock.”

She also says the majority of passengers were “in shock” after witnessing David being dragged off the plane — and equally as shocked by the United crew’s immediate response.

“The pilot said, ‘Sorry for the delay and sorry you had to see that,’ ” she says. “That was the gist of the apology — ‘We’re sorry you all had to see that.’ Not, ‘We’re sorry we did this.’ ”

Through his attorneys, the doctor filed paperwork on Tuesday in Cook County Circuit Court in Illinois saying he “believes it is crucial and essential” to preserve all surveillance videos, cockpit voice recordings, a full passenger list and any incident reports from the altercation.

In addition, Dao wants the court to order United Airlines and the city of Chicago — which operates O’Hare — to preserve a full employee and crew list for United Express Flight No. 3411 on that date; descriptions of “the protocol of United Airlines in force and effect for the removal of passengers from commercial aircraft”; and the personnel files of the city’s aviation department police “who removed (Dao) from the plane,” according to the document.
 
Posts: 19759 | Registered: July 21, 2002Report This Post
Peace through
superior firepower
Picture of parabellum
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Why are all those passengers upset at what they saw? Don't they know that all of this is the doctor's fault? I mean, they were eye witnesses. Surely they must be able to draw a conclusion based upon the events? How can they get it so wrong?

What's wrong with this picture?


____________________________________________________

"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
 
Posts: 109776 | Registered: January 20, 2000Report This Post
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quote:
Originally posted by Elk Hunter:

What previous criminal history? AIR, the doctor with the previous criminal history was not this one. Apparently, same first and last name, but different middle names. Another case of BS posted/published by the oh-so-reliable media?


http://www.latimes.com/nation/...-20170412-story.html
 
Posts: 2541 | Location: WI | Registered: December 29, 2012Report This Post
Peace through
superior firepower
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OK, let's try a different approach-

explain to me, please, how this is relevent to the subject at hand.


____________________________________________________

"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
 
Posts: 109776 | Registered: January 20, 2000Report This Post
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posted Hide Post
quote:
Originally posted by parabellum:
OK, let's try a different approach-

explain to me, please, hoiw this is relevent to the subject at hand.

Relevant or not, we at least ought to know the facts.
 
Posts: 2541 | Location: WI | Registered: December 29, 2012Report This Post
Peace through
superior firepower
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Man, you have no idea, but you're walking in a mine field. Fair warning.


____________________________________________________

"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
 
Posts: 109776 | Registered: January 20, 2000Report This Post
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posted Hide Post
quote:
Originally posted by bigwagon:
quote:
Originally posted by parabellum:
OK, let's try a different approach-

explain to me, please, hoiw this is relevent to the subject at hand.

Relevant or not, we at least ought to know the facts.


Isn't the very definition of an irrelevant fact that it's something we don't need to know in order to make an informed decision? That's why it's irrelevant.
 
Posts: 1172 | Registered: July 06, 2016Report This Post
Peace through
superior firepower
Picture of parabellum
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Chickenshit lawyer tactics ain't gonna work in this thread. Attempting to discredit the guy with this crap is not going to work.

It's sleazy behavior and I won't stand for it.


____________________________________________________

"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
 
Posts: 109776 | Registered: January 20, 2000Report This Post
Thank you
Very little
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posted Hide Post
 
Posts: 24547 | Location: Gunshine State | Registered: November 07, 2008Report This Post
Aller Anfang ist schwer
Picture of Tavman
posted Hide Post
quote:
Originally posted by bigwagon:
quote:
Originally posted by parabellum:
OK, let's try a different approach-

explain to me, please, hoiw this is relevent to the subject at hand.

Relevant or not, we at least ought to know the facts.


All the facts of what? His past history has absolutely nothing to do with what happened on that plane.
 
Posts: 1700 | Location: Fayetteville, AR | Registered: May 23, 2005Report This Post
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