quote:

Originally posted by Pyker:

That's the one that really pisses me off the most, screens like that with no "0%" or "No Tip" button

No...they make you hit "custom" then make you enter "0%", then "done" so 3 extra steps.

This is the kind of crap I wish would get banned.

If the service is poor, my tip is:
Never stand up in a canoe!

quote:

Originally posted by a1abdj:
Here's another thing to look out for. The other day I was at a restaurant with a payment terminal located at the table. If provided the option of 15%, 18%, 20%, or a custom amount. Next to each percentage option was the corresponding dollar amount.

The problem I noticed was that there was actually a 3% difference in their favor across the board. The dollar amount next to the 15% was actually 18%, the 18% was actually 21%, and the 20% was actually 23%.

Our not-for-profit shooting club sells canned beers at a St. Charles event every year. This was the first year it wasn't "cash only" so all 4 of our kiosks also had hand-held CC machines.

The 3% you referenced was the credit card service fee and I don't think actually showed up on the handheld machine.

Other: Don't eat yellow snow. Don't pull on Superman's cape.

God Bless

That is sad and amusing at the same time. I wonder how many people actually left a tip.

I'm more likely to tip at a mom & pop shop than a chain, not sure why but if I go to a mom & pop place to eat, I'll tip $2 even if they just take the order for the most part. Went to a sub place yesterday and even though it wasn't full service, they still brought the food to your table and collected your trash. You ordered at the counter and got your own drink. To me, that's worth an extra couple of bucks.

But places that keep asking people or pressuring them to tip won't like it when people simply stop going there. We have cut down on our dining out by a lot, just not worth it these days with the increased cost of the food itself and now everyone wants larger tips. My salary hasn't been going up.

quote:

My salary hasn't been going up.

Have you considered putting out a tip jar?

We just bought some new pans and kitchen stuff, reinforcing the idea of eating out much less.

I even started assembling and cooking pizzas at home (with store bought crusts for the time being).

I told my wife about this thread and some of the tales of unattended/self serve stores that float that tip screen upon payment. Her reaction was to sit bolt upright and say 'WTF!'

This is true. If there is no tip, your order sits on the shelf at the restaurant. I’ve seen food sit for an hour or so. If a driver eventually picks up it, it is stone cold.

quote:

Originally posted by Edmond:
Even places like gas stations ask for it. Next thing you know, the post office will start asking. I read somewhere one of the food delivery services asks for a tip ahead of time and said your food won’t arrive as quick of you do not tip.

I ask ahead of paying if they are going to flip their little tablet around and inform me that "it's going to ask you some questions" ( I really hate how they do that).
If so I tell them the tip goes to a server who actually waits on me and is making less than min wage. You are simply raising the price of your products up to 20% for no reason since you're probably making $15-$18 and hour to be a cashier. And the tip comes after the meal and is determined by the service I get, not as a thinly veiled threat that my food or service will be sub par if I don't pay on good faith.

Ordered some take out online (Torchy's Tacos), then we go pick it up > they had tip-selection up to 30%.
Ummm, NO.

Tips are OPTIONAL for a SERVICE.

quote:

Originally posted by smschulz:
Ordered some take out online (Torchy's Tacos), then we go pick it up > they had tip-selection up to 30%.
Ummm, NO.

Tips are OPTIONAL for a SERVICE.

My take on ordering and going to pick it up myself...someone worked to prep that food, cook it, and package it. I'm NOT about to tip my standard 20%-25% as if I had sat down and the food were brought to me, but I will happily tip 5%-10% for the sheer fact that someone prepared that food on my behalf and to order. But that's just me. [shrug]

And no...I DO NOT tip at fast food joints, though I RARELY frequent those establishments.

This whole topic is much ado about nothing. When I viewed the lead X post I thought what a total waste of time. This Mike Knowles character is just trying to boost his own perceived self importance.

In the post you can clearly see the Option for “no tip” which he neglects to point out. As I have seen this many times I tip at what would be a selected earned rate. No person involved = no tip.

What ever company that develops these programs does so for a generic application in a restaurant/service environment. There is no scheme between developers and user with kickbacks involved. That is a foolish notion.
If you do not want to tip, then don’t tip. If you lack the attention to the process and go auto, then you get what your inattentiveness deserves.

One real issue that was not addressed is when a restaurant adds a “Service Upcharge” to a bill for a meal served. When I see that on a bill I calculate the tip based on the total minus the service upcharge and based on the quality of the service/meal/experience.

Don’t be sucked in by all the superfluous posts on X/Twitter/Facebook et all. It is just fodder for wasted time and arguments of the imagined. Wasted space on this website too.

My $.02
SPSHOOTER

quote:

Originally posted by SPSHOOTER:


This whole topic is much ado about nothing. When I viewed the lead X post I thought what a total waste of time. This Mike Knowles character is just trying to boost his own perceived self importance.

In the post you can clearly see the Option for “no tip” which he neglects to point out.

Why would a self-service kiosk EVEN ASK FOR A FRIGGEN' TIP? Don't give me some bullshit answer that "that's how they are built". That is an OPTION that can be turned off in the software.

Do you work in this field, because it sounds like you do and got defensive about it TBH.

quote:

Originally posted by PASig:

quote:

Originally posted by Pyker:

That's the one that really pisses me off the most, screens like that with no "0%" or "No Tip" button

No...they make you hit "custom" then make you enter "0%", then "done" so 3 extra steps.

This is the kind of crap I wish would get banned.

Can you select a negative number and make them owe you money?

Any kiosk in a store operates on the same software that the registers use. No need for the added expense and sw maintenance to have two different software programs that would need to talk to each other to total sales at the end of the day. Waste of expense and added issues for the store owner.

I don't work in the business and never have. I am just an aware consumer and can make a decision for my self.

SPSHOOTER

quote:

Originally posted by SPSHOOTER:

Any kiosk in a store operates on the same software that the registers use. No need for the added expense and sw maintenance to have two different software programs that would need to talk to each other to total sales at the end of the day.

Many (most?) complex software systems are built with all the options and just use "flags" to turn options on or off. Think of things like subscription options in cars, where each vehicle can have its own selection of options enabled.

Or the telephone industry, where each customer can have a selected set of service options.

The software in applications like these, is not built differently for each case; it's all in there, and features are just turned on or off. So, in your example, it's certainly possible that registers and kiosks are running on the same software, but it's a trivial matter to turn options (like tip selection) on for registers and off for kiosks.

quote:

Originally posted by SPSHOOTER:

I am just an aware consumer and can make a decision for my self.

SPSHOOTER

Yes, we get it. You're the smartest guy in the room and the rest of us proles just need to get with the program here.

The fact that we even need to "make a decision" for a tip or not on something that we did all the work for at a self service kiosk is utterly ridiculous and until we all start pushing back like this, it's only going to accelerate.

quote:

Originally posted by SPSHOOTER:
Wasted space on this website too.

Pardon me?

quote:

No person involved = no tip.

Person involved also equals no tip. I am not tipping a cashier for doing the job for which they are already paid, and the attempts at shaming people into tipping in instances where in the past it wasn't even a consideration is not going to work on me and on many others. I consider it a defect of character to allow one's self to be brow-beaten into that which is tantamount to extortion.

And actually, this shameful practice precisely fits the textbook definition:

extortion ĭk-stôr′shən noun

Illegal use of one's official position or powers to obtain property, funds, or patronage.

The act or an instance of extorting something, as by psychological pressure.

An excessive or exorbitant charge.

Now, about wasting space on this forum- you were saying? I do look forward to hearing more.