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Gone but Together Again. Dad & Uncle ![]() |
Totally agree as this makes the most sense. The UPS ee probably learned it would have been a felony, loss of job, pension, etc. My certified letter to the CEO of UPS arrived at their HQ today (5/7). I sent it on 4/29 and the US mail took their time getting it to Atlanta. I can't wait to share my thoughts about the "loan" of my watch to one of their ee's. | |||
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Looking at life thru a windshield ![]() |
I am so so happy for you that you got your watch back. It takes a week to mail something across town in Atlanta so the delay does not surprise me. | |||
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Raptorman![]() |
That potato got way too hot. Yeah, they boxed it back up and slipped it onto the truck. They were hoping for an insurance payout and it just go away while they sell their thievery. This ain't their first rodeo and now the eye of Sauron will be scrutinizing every missing package for years back. ____________________________ Eeewwww, don't touch it! Here, poke at it with this stick. | |||
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Member![]() |
That is undoubtedly what happened. Hopefully, that individual is investigated and at least fired if not prosecuted. Thieves are scum. _______________ | |||
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Bookers Bourbon and a good cigar ![]() |
It will certainly be interesting to see what kind of response you get from your letter to the President/CEO of UPS. Also the letter Sangamon Watch Company sent out. They probably will fluff you off, but Sangamon is a commercial enterprise and probably ships quite a bit through UPS and they may be more forthcoming with them. If you're goin' through hell, keep on going. Don't slow down. If you're scared don't show it. You might get out before the devil even knows you're there. NRA ENDOWMENT LIFE MEMBER | |||
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Alea iacta est![]() |
When I worked for the Company that shall not be named… we shipped out around $12MM - $15MM per year in UPS shipments. We shipped a lot, and I mean a lot of packages. The last year we shipped with UPS, we shipped almost half a million packages. Of that, we had more than a few damaged each week and some did just come up missing. Probably two a month. While UPS takes theft seriously, lost and missing packages are common. Take into consideration that the UPS World Hub (Air Packages)in Louisville Kentucky (which I was fortunate enough to get to visit) processes around 2 million packages each day. UPS handles around 22 million packages each day, the majority being here in the US. Your average distribution center most likely loses and or mis-delivers a few packages per day. If they have a success rate of 99.995% which is pretty amazingly successful, that means they would lose 1100 packages per day. I’m not making light of the lost/stolen watch, but I don’t think UPS is investigating it too much further. There may be a follow up at the local distribution center, but again, think of how many packages they process daily. They investigated it, it wasn’t found, then it was delivered. Case closed, and on to the next issue. Just as well, in the corporate world, (especially after the Brian Thompson issue) I don’t think a letter to the CEO of a $91 Billion company will be opened by him. I’m certain he has a mail room that handles such things, and only specific senders make it to his desk. Again, not trying to rain on your parade, but I also think we should have realistic expectations. I am really glad you did get your watch back though. Edited for spelling and grammar…This message has been edited. Last edited by: Beancooker,
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Alea iacta est![]() |
Since the Omega Speedmaster seems to be the current topic in this thread…
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Gone but Together Again. Dad & Uncle ![]() |
Thanks Beancooker. That was an incredible Speedy on Antiques Road Show! As to my letter to the CEO of UPS, I did some research and she sounds like a good person. Do I expect a personal response? No, but I bet she has a team who's purpose is to address such in UPS's eyes, minimal items. For example, in my many years as a customer of ATT/DirecTv, I had the need for help and it was just like UPS. A gigantic autonomous machine that is designed to shut down any actual person to person contact. AFter I sent a letter to the President, the "office of the president" immediately replied. If I had any issues thereafter I simply use that same contact and things get done right away versus me calling the 1-800-getscrewed phone number and wasting away for hours. The Earth City depot where my watch was temporarily stolen, handles one million packages a day. Your right, even with an almost perfect record, that means a lot of packages go missing. However how many go missing because an employee stole them, should be a matter of concern to them. And my case is very easily proven by the fact not only was my package opened while under their care, custody, and control, the watch was completely unwrapped and physically handled. If I were Carol Tome, I would want the UPS I lead to find the culprit so it doesn't continue to happen. Not just by "my thief", but others that might follow his/her lead for the lure of easy money. Like you said, I have my watch back with, just teasing now, some foreign and unrecognizable arm hairs stuck in the band. | |||
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