Go | New | Find | Notify | Tools | Reply | |
| Member |
Upon the suggestion of other SigForum members I ordered some items from them on Black Friday. My credit card was promptly charged. To date crickets. No notification of the order being recieved or shipped. NO response to two polite emails. No response to phone call. If you would like to hear CCR FULL BLAST while on hold give them a call. It was different. Of course this was to be a Christmas gift. Any thoughts or similar experiences? | ||
|
| Page late and a dollar short |
Call your credit card company and open a case explaining dates, times, attempts to get information on the shipment. A chargeback will get their attention, especially if they have already shipped the items. -------------------------------------—————— ————————--Ignorance is a powerful tool if applied at the right time, even, usually, surpassing knowledge(E.J.Potter, A.K.A. The Michigan Madman) | |||
|
| Left-Handed, NOT Left-Winged! |
Same thing happened to me. Thought I accidentally deleted the order confirmation email. Figured they got swamped. | |||
|
| Stupid Allergy  |
I did not buy anything on Black Friday from Radian, but I have seen two or three apology letters online from Radian saying something to the affect that there is/was a processing problem, etc that’s caused a major backlog. Might have been on FB. "Attack life, it's going to kill you anyway." Steve McQueen... | |||
|
Dinosaur |
Their FaceBook page is filled with reports of similar experiences so there’s definitely some issue they don’t have a handle on, whatever it is. Good luck. | |||
|
To all of you who are serving or have served our country, Thank You |
They don't seem to taking care of business. Most credit card issuers do not allow merchants to charge your credit card before they ship. I could see a day or two but this is not right. If they took your money weeks ago that is not a order processing problem. It a shipping the phantom product out problem. | |||
|
Not really from Vienna |
Agree with the suggestion to call your credit card company for a chargeback. Maybe give something else for a Christmas gift. Radian doesn’t deserve your business. | |||
|
Tinker Sailor Soldier Pie |
Say what? ~Alan Acta Non Verba NRA Life Member (Patron) God, Family, Guns, Country Men will fight and die to protect women... because women protect everything else. ~Andrew Klavan | |||
|
| Member |
Did a chargeback. Thanks for the advice. I will post the results. | |||
|
| Raised Hands Surround Us Three Nails To Protect Us  |
I was thinking the same. ———————————————— The world's not perfect, but it's not that bad. If we got each other, and that's all we have. I will be your brother, and I'll hold your hand. You should know I'll be there for you! | |||
|
| Powered by Social Strata |
 | Please Wait. Your request is being processed... |
|
© SIGforum 2024