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Sigforum K9 handler
Picture of jljones
posted
.......seems to become the war cry for poor customer service in retail establishments.

When I watch you stand around with your nose in Fakebook (all the while ignoring customers), you give up the right to plead your case on how you’re too busy due to being short handed.




www.opspectraining.com

"It's a bold strategy, Cotton. Let's see if it works out for them"



 
Posts: 35508 | Location: Logical | Registered: September 12, 2004Reply With QuoteReport This Post
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My observation has been that the shorter a retail establishment is staffed, the less committed and motivated the remaining employees are. It's like a self-fulfilling prophecy.
 
Posts: 4353 | Registered: April 20, 2010Reply With QuoteReport This Post
Invest Early, Invest Often
Picture of TomV
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And none of the remaining employees seem to be able to become motivated by some overtime pay.

Most want to complain, rather use the opportunity to get ahead.
 
Posts: 973 | Location: Escaped California...Now In Sunny, Southern Utah | Registered: February 15, 2003Reply With QuoteReport This Post
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Picture of RichardC
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Small business owners understand your flustertration©. Do you understand theirs?

Try to find and hire people with good old fashioned work ethics for your own retail enterprise...

Its 2021. For a couple more months.

Things just have to get better.


_____________________
 
Posts: 13234 | Location: Florida | Registered: June 23, 2003Reply With QuoteReport This Post
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Picture of erj_pilot
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Buddy of mine is in the pipeline repair industry. Tells me he can't keep unskilled labor worth a tinker's damn. Has people walk in the door with ZERO experience and ZERO knowledge about what his business does DEMANDING $25/hour. Sometimes ya just gotta shake your head.....



"If you’re a leader, you lead the way. Not just on the easy ones; you take the tough ones too…” – MAJ Richard D. Winters (1918-2011), E Company, 2nd Battalion, 506th Parachute Infantry Regiment, 101st Airborne

"Woe to those who call evil good, and good evil... Therefore, as tongues of fire lick up straw and as dry grass sinks down in the flames, so their roots will decay and their flowers blow away like dust; for they have rejected the law of the Lord Almighty and spurned the word of the Holy One of Israel." - Isaiah 5:20,24
 
Posts: 8439 | Location: NW Houston | Registered: April 04, 2012Reply With QuoteReport This Post
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My wife and I travelled from PA to Utah via car earlier this year. On two consecutive evenings, the restaurants seated us with the warning they were short staffed.

One the first evening not only were they short staffed, every member of the working staff was clueless. Our waiter was too busy paying too much attention to me and, despite confirming my wife's order verbally, messed it up. He then ignored her. He didn't fix the mistake and no follow up water when her glass was empty. No tip for him. FWIW, she ordered the burger without the bun, not exactly a difficult order and easy for her to fix, but frustrating that he confirmed then ignored.

Second night, same warning different reason. The restaurant was hosting a Boy Scout dinner and the kitchen was slammed. Our waitress was excellent, and despite the warning, food and drink arrived in a timely manner with a smile and great attitude. She got a substantial tip.
 
Posts: 540 | Location: North of Pittsburgh, PA | Registered: January 29, 2013Reply With QuoteReport This Post
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A local diner that we frequent is having staffing issues . The owner had hired a lot of High school and College age girls and a number of them moved on after graduating . The ones that are left are working hard to keep up . She just can't find anybody that want's to work . She even ran an ad offering to give a $100 gift card to anybody that referred someone that stayed for 3 months , and another $50 if they stayed another 3 .
 
Posts: 2435 | Location: The deep South | Registered: February 27, 2009Reply With QuoteReport This Post
Bolt Thrower
Picture of Voshterkoff
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I think that any job that can’t support the American dream (house, or nice apartment) is going to have a hard time finding staff. Those workers spent the last 1-2 years doing something else due to government decree. If there’s little or no difference between working a 40 hour week and welfare, why would people work a shit job?
 
Posts: 9339 | Location: Woodinville, WA | Registered: March 30, 2004Reply With QuoteReport This Post
Internet Guru
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Too much safety net.
 
Posts: 1415 | Registered: April 06, 2013Reply With QuoteReport This Post
Grandiosity is a sign
of mental illness
posted Hide Post
quote:
Originally posted by bdylan:
Too much safety net.


More like a hammock.
 
Posts: 2397 | Location: MO | Registered: March 07, 2010Reply With QuoteReport This Post
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Picture of trebor44
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quote:
Originally posted by Voshterkoff:
I think that any job that can’t support the American dream (house, or nice apartment) is going to have a hard time finding staff. Those workers spent the last 1-2 years doing something else due to government decree. If there’s little or no difference between working a 40 hour week and welfare, why would people work a shit job?


Ah yes, the American dream! The one that became a HIGHTMARE with the rise of housing and food prices. The government DID NOT jack the price of housing into the stratosphere, ranchers and farmers are not rolling in cash, but the buyers and resellers are doing very well at the expense of consumers. So why not minimize your purchases and fulfill the Adam Smith principles of Capitalism or do you really need all the toys?


--------------------------------

On the inside looking out, but not to the west, it's the PRK and its minions!
 
Posts: 607 | Location: Idaho, west of Beaver Dicks Ferry | Registered: August 22, 2012Reply With QuoteReport This Post
Eschew Obfuscation
posted Hide Post
I’m feeling it now. We had a minor car accident last Thursday night. I called my insurance company Thursday night to report, then again Friday morning to start the claims process. I was told an adjuster would contact me the same day (Friday).

Since then, despite two more calls, nothing but crickets.


_____________________________________________________________________
“Why is there so much effort being put into trying to find intelligent life on other planets, when there is a serious question about how much intelligent life there is here?” ― Thomas Sowell
 
Posts: 5534 | Location: Chicago, IL | Registered: December 17, 2007Reply With QuoteReport This Post
Member
posted Hide Post
quote:
Originally posted by Voshterkoff:
I think that any job that can’t support the American dream (house, or nice apartment) is going to have a hard time finding staff. Those workers spent the last 1-2 years doing something else due to government decree. If there’s little or no difference between working a 40 hour week and welfare, why would people work a shit job?

test keyboard
 
Posts: 2736 | Registered: January 25, 2013Reply With QuoteReport This Post
Bolt Thrower
Picture of Voshterkoff
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Yep, don’t have to like it, but the Marxists got their dream. They trained half the country to be dependent over the last two years. Jobs that don’t pay significantly more than welfare are going to have trouble with staffing.
 
Posts: 9339 | Location: Woodinville, WA | Registered: March 30, 2004Reply With QuoteReport This Post
Like a party
in your pants
Picture of armored
posted Hide Post
My Daughter is a Restaurant manager. She was working in LA when the pandemic hit. We wanted Her home here in Chicago while the pandemic played out. She left her property in LA, in storage, and came home.
The Company she worked for eventually sent her to work at there Miami location, she HATED Miami. after several months they transferred her to Dallas, she worked there several months before they sent her back to LA to re-open that restaurant.
During the per-reopening she became disillusioned with the Company management and quit.

She looked for new employment in LA and found employers tripping over each other to hire Her as a GM.
Apparently people from the Chicago/Midwest are the cream of the crop for employers in California. The work ethics that come from the Midwest are unheard of in California.

She is a sommelier and wanted to get more into that area of the restaurant business, She drove to Napa and applied at several places, all offered Her a job on the spot. She ended up with a job as a GM at a 5 star, Michelin rated restaurant/winery in Napa. They gave Her $5000 travel bonus and a $20,000 raise over what she was making in LA.
 
Posts: 3863 | Location: Chicago, IL, USA: | Registered: November 17, 2002Reply With QuoteReport This Post
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Good move for your daughter !! More $ and a much nicer place to live and work. Congrats to her.
 
Posts: 4353 | Registered: April 20, 2010Reply With QuoteReport This Post
Comic Relief
Picture of Eponym
posted Hide Post
It irritates me when customer service says "I'm sorry". It only gets them off the hook and does nothing to help resolve the issue.
 
Posts: 4756 | Location: Indianapolis, IN | Registered: September 28, 2005Reply With QuoteReport This Post
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If you do not have the proper motivated employees to take care of your customers them maybe scale back your operation so as to get the job done and if letting lazy straglers go then so be it. If you do not take care of your business how do you expect it to take care of you. ............................................... drill sgt.
 
Posts: 998 | Location: denham springs , la | Registered: October 19, 2019Reply With QuoteReport This Post
Sigforum K9 handler
Picture of jljones
posted Hide Post
quote:
Originally posted by drill sgt:
If you do not have the proper motivated employees to take care of your customers them maybe scale back your operation so as to get the job done and if letting lazy straglers go then so be it. If you do not take care of your business how do you expect it to take care of you. ............................................... drill sgt.


I suspect that this is the answer.




www.opspectraining.com

"It's a bold strategy, Cotton. Let's see if it works out for them"



 
Posts: 35508 | Location: Logical | Registered: September 12, 2004Reply With QuoteReport This Post
Thank you
Very little
Picture of HRK
posted Hide Post
quote:
Sorry we re short staffed.......


4 words they don't want to hear on a porn movie set....



 
Posts: 18094 | Registered: November 07, 2008Reply With QuoteReport This Post
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