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Unbelievably POOR Best Buy situation Login/Join 
always with a hat or sunscreen
Picture of bald1
posted
Ordered a chest freezer back on 15 October. Knew there'd be a wait as every place was out of stock. Got notified yesterday that it had arrived locally. Tried to schedule a delivery online but the system wouldn't work so I called the 888 number. Earliest they had for delivery was 1 March! WTFO! This is a 7 mile distance from the store to my house.

Tried to call the local store but again ended up with a call center. Went through several folks, the last spent 10 minutes keying in background required before he could transfer me to a supervisor. Then the call drops when trying to transfer me. Total of 73 minutes shot to hell. @#$%^&*^&*&*!!!!!

Trying to find some young bucks with a pickup that can get it for me instead.



Certifiable member of the gun toting, septuagenarian, bucket list workin', crazed retiree, bald is beautiful club!
USN (RET), COTEP #192
 
Posts: 13652 | Location: Black Hills of South Dakota | Registered: June 20, 2010Reply With QuoteReport This Post
Get my pies
outta the oven!

Picture of PASig
posted Hide Post
Of the 3 Best Buy's near me, 2 of them have closed in the past 2 years.

Last time I was in one a few years back, it felt sad and empty.


 
Posts: 29083 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
אַרְיֵה
Picture of V-Tail
posted Hide Post
"Best" Buy isn't.



Any cocktail can be a shrimp cocktail if you put your mind to it, and if you carry lots of loose shrimp in your pocket.

הרחפת שלי מלאה בצלופחים
 
Posts: 26362 | Location: Central Florida, Orlando area | Registered: January 03, 2010Reply With QuoteReport This Post
always with a hat or sunscreen
Picture of bald1
posted Hide Post
Now they tell me sorry "Your Best Buy order created on 10/15/2021 is ready" email doesn't mean that it is available now at your local store. This when trying to change from home delivery to pickup.

What a bunch of asshats!



Certifiable member of the gun toting, septuagenarian, bucket list workin', crazed retiree, bald is beautiful club!
USN (RET), COTEP #192
 
Posts: 13652 | Location: Black Hills of South Dakota | Registered: June 20, 2010Reply With QuoteReport This Post
Man of few words

Picture of remsig
posted Hide Post
It's probably not even at their BB store bald1. They have a distribution warehouse about 20 minutes from me where most of the large items they sell are kept, and loaded for delivery. I would venture to guess they have a similar set-up in other locations as well.
 
Posts: 7769 | Location: NE Ohio | Registered: July 03, 2001Reply With QuoteReport This Post
Run Silent
Run Deep

Picture of Patriot
posted Hide Post
Maybe you’ve heard about the supply chain issues?

Or maybe the labor shortage issues?

No?

Well, there ya go…that’s the situation.

Blame Brandon…not Best Buy.


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Pledge allegiance or pack your bag!
The problem with Socialism is that eventually you run out of other people's money. - Margaret Thatcher
Spread my work ethic, not my wealth
 
Posts: 6434 | Location: South East, Pa | Registered: July 04, 2002Reply With QuoteReport This Post
My other Sig
is a Steyr.
Picture of .38supersig
posted Hide Post
I had a great transaction at Best Buy, but that was back in '91.


 
Posts: 7380 | Location: Somewhere looking for ammo that nobody has at a place I haven't been to for a pistol I couldn't live without... | Registered: December 02, 2014Reply With QuoteReport This Post
Member
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They built a shiny new building here in the Yoop. 2 years later, they went tits up.


End of Earth: 2 Miles
Upper Peninsula: 4 Miles
 
Posts: 13012 | Location: Marquette MI | Registered: July 08, 2014Reply With QuoteReport This Post
Striker in waiting
Picture of BurtonRW
posted Hide Post
I tried to buy a chest freezer in June 2020.

Got screwed over by HD and Lowe’s (the latter, twice). Finally got one in October 2020 through BestBuy, which was also the only place I could find the washer & dryer I was looking for actually available at the time.

It’s kind of like the “who sucks worse” game played by USPS, UPS, and FedEx.

It’s all about right time, right place.

-Rob




I predict that there will be many suggestions and statements about the law made here, and some of them will be spectacularly wrong. - jhe888

A=A
 
Posts: 15758 | Location: Maryland, AA Co. | Registered: March 16, 2006Reply With QuoteReport This Post
always with a hat or sunscreen
Picture of bald1
posted Hide Post
Yeah I spent a LOT of time researching the make/model I ended up selecting. Of all the vendors BB had the best price. Had bought large TVs from them pre-covid without issues.

Yeah I expected issues with container ships and supply chain as everyone was out of stock. Ordered in October with a projected delivery date of 19 January. But that has gone to shit as my posts above show.



Certifiable member of the gun toting, septuagenarian, bucket list workin', crazed retiree, bald is beautiful club!
USN (RET), COTEP #192
 
Posts: 13652 | Location: Black Hills of South Dakota | Registered: June 20, 2010Reply With QuoteReport This Post
Get my pies
outta the oven!

Picture of PASig
posted Hide Post
quote:
Originally posted by Patriot:
Maybe you’ve heard about the supply chain issues?

Or maybe the labor shortage issues?

No?

Well, there ya go…that’s the situation.

Blame Brandon…not Best Buy.


No, Best Buy’s problems predate Biden and Covid

They got too big and tried to do too much and didn’t adapt when competitors like Target, Walmart and Amazon began selling the same TV’s and other electronic gear for less.


 
Posts: 29083 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
I Am The Walrus
posted Hide Post
Do you have a Lowe's or Home Depot by you? You could rent their truck for about $25 for an hour if no one has a truck.


_____________

 
Posts: 11826 | Registered: March 12, 2005Reply With QuoteReport This Post
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Picture of p08
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Buy it at Sams's club, They will ship it to your door plus members get free shipping.


Always the pall bearer, never the corpse.
 
Posts: 572 | Location: Illinois | Registered: December 03, 2002Reply With QuoteReport This Post
always with a hat or sunscreen
Picture of bald1
posted Hide Post
quote:
Originally posted by p08:
Buy it at Sams's club, They will ship it to your door plus members get free shipping.


Sam's has a lousy chest freezer selection.



Certifiable member of the gun toting, septuagenarian, bucket list workin', crazed retiree, bald is beautiful club!
USN (RET), COTEP #192
 
Posts: 13652 | Location: Black Hills of South Dakota | Registered: June 20, 2010Reply With QuoteReport This Post
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Picture of konata88
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Hope you get it worked out.

I haven’t been to BB in years. They are woke. They aren’t the best buy. The sales people don’t know anything. They don’t have the models i generally want.

For appliances, I’ve had luck with going to an independent appliance store.




"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." - B.Franklin
"Wrong does not cease to be wrong because the majority share in it." L.Tolstoy
 
Posts: 10431 | Location: In the gilded cage | Registered: December 09, 2007Reply With QuoteReport This Post
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Picture of bobandmikako
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I hadn't been to Best Buy in years but tried it recently for a gift order. I ordered an Apple Watch online for same day store pick up. I received the email that it's ready. The store is about 35 minutes away. When I got there, I was told I couldn't pick it up because all of their computers were down. The manager had no idea what to do. Even though the email said it was ready for pick up, the item wasn't actually in the pick up area. Apparently grabbing another Apple Watch was too complicated, so I just cancelled the order and added Best Buy to the list of places I'll never buy from again.



十人十色
 
Posts: 1942 | Location: Semmes, Alabama | Registered: June 15, 2011Reply With QuoteReport This Post
אַרְיֵה
Picture of V-Tail
posted Hide Post
There is a Worst Buy store about ten minutes from my house. I have NEVER had a satisfactory experience at that store.

I only use them if it's something that I need right now and they are the only place within reasonable distance that has it, and every single experience, without exception, has been unsatisfactory and unpleasant.



Any cocktail can be a shrimp cocktail if you put your mind to it, and if you carry lots of loose shrimp in your pocket.

הרחפת שלי מלאה בצלופחים
 
Posts: 26362 | Location: Central Florida, Orlando area | Registered: January 03, 2010Reply With QuoteReport This Post
always with a hat or sunscreen
Picture of bald1
posted Hide Post
Salt in the wound. Their "placeholder" for home delivery has been moved from 1 March to 1 April. WTF!



Certifiable member of the gun toting, septuagenarian, bucket list workin', crazed retiree, bald is beautiful club!
USN (RET), COTEP #192
 
Posts: 13652 | Location: Black Hills of South Dakota | Registered: June 20, 2010Reply With QuoteReport This Post
Member
posted Hide Post
Best Buy sucks and has for ages. Any time I go in for something I don't want to order online or that isn't readily available elsewhere I go in knowing I need to be fully educated on the product as their employees are brainless. And that isn't new. I worked at Circuit City in 2002-03 as a high school kid and even for that low level job there was lots of training for product knowledge and that was just for selling music, movies and games. The guys who sold computers and home theater knew their stuff up and down. Fast forward a few years and I'm in Best Buy for something CC didn't have. Ran into a girl I knew from CC who switched jobs and she said her favorite thing was they had next to none of the product training. And it shows.
 
Posts: 2100 | Location: New Hampshire | Registered: February 25, 2007Reply With QuoteReport This Post
Just because you can,
doesn't mean you should
posted Hide Post
I had one experience with Best Buy about a decade ago and swore I'd never go back. So far I've kept to my word.
So in my book, an unbelievably bad experience there is hard to define.


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Posts: 7507 | Location: NE GA | Registered: August 22, 2002Reply With QuoteReport This Post
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