SIGforum.com    Main Page  Hop To Forum Categories  SIG Pistols    Service Satisfaction
Go
New
Find
Notify
Tools
Reply
  
Service Satisfaction Login/Join 
Member
posted
About 600 rounds into my new P322 I tired of the slide's failure to lock back on an empty magazine. I tried various brands of 40 grain ammo, mostly high velocity loads from CCI, Winchester and Aguila, and some standard velocity/target stuff from Federal and Fiocci. Only the Fiocci would lock the slide back when empty. I called Sig customer service and received an RMA and mailing label.
My pistol was returned to me in seven days! Sig had replaced the slide catch and mainspring.
The P322 slide is now performing normally, 90+% of the time. CCI Mini Mags, to my surprise, still fail to lock the slide back. The other brands, including Remington Golden hollow points, are functioning perfectly.
Ammo sensitivity is an issue I can accept with rimfire arms. Thanks to Sig for their quick repair and turn around time. I'm impressed.
 
Posts: 196 | Location: SW Michigan | Registered: August 16, 2005Reply With QuoteReport This Post
Each post crafted from
rich Corinthian leather
Picture of TheFrontRange
posted Hide Post
That’s a speedy turnaround time - nice!



"The sea was angry that day, my friends - like an old man trying to send back soup in a deli." - George Costanza
 
Posts: 6499 | Registered: September 04, 2003Reply With QuoteReport This Post
Member
posted Hide Post
Thanks. Good to hear.

I've never had any repairs or reliability issues with my Sigs. Over the years, I've sent in six slides for bead blasting. Also, recently, had the "Voluntary Upgrade" done on my P320C 9mm and P320FS .40 X-Change. Every time both SIG CS and turnaround was excellent.

I always go out of my way to give good CS feedback. My late wife was in CS for Pfizer. She always told me to say good things about GOOD CS. Usually, all they get is complaints.

For younger folks out there, I was around buying a lot of S&W revolvers during their "Golden YearsRoll Eyes " in the Seventies. They were then owned by Bangor Punta (ugh). Half the time I would have to send the guns back under warranty. Good news is they always corrected the problem. Bad news is turnaround time was 3-4 MONTHS. Eventually, I gave up. Bought a lot of gunsmithing tools from Brownell's and learned to fix them myself.


______________________
An expert is one who knows more and more about less and less until he knows absolutely everything about nothing. --Nicholas Murray Butler
 
Posts: 4583 | Location: Pennsylvania | Registered: June 29, 2006Reply With QuoteReport This Post
Member
posted Hide Post
Nipper, same experience. S&W currently has my new-under-warranty Model 66 revolver which was shooting unacceptably high, beyond limits of the rear sight adjustment. They've had it for a month. Haven't heard a word, other than notice that it was received.
 
Posts: 196 | Location: SW Michigan | Registered: August 16, 2005Reply With QuoteReport This Post
  Powered by Social Strata  
 

SIGforum.com    Main Page  Hop To Forum Categories  SIG Pistols    Service Satisfaction

© SIGforum 2022