Long story short: I wrecked my father-in-law's Alaskan 360 silencer when testing a prototype HUB weapon adapter. A design flaw caused a failure of the adapter, which damaged three baffles and the end cap. I told Rugged all of this, they arranged for a repair, and had it done in a couple weeks. The silencer is brand new, and it cost me only $25. They don't mess around. I don't personally own any of their silencers, but this experience will certainly factor into any purchase considerations in the future. Well done, Rugged.This message has been edited. Last edited by: KSGM,
Posts: 2807 | Location: Northeast GA | Registered: February 15, 2021
I like rugged. I probably have 10 of their suppressors including two of their .22 cans and a couple of DA's and a surefire and... but I handled one of the 3d printed B&T's recently and I'd sure take a look at that and any of the other 3d printed options first...
“So in war, the way is to avoid what is strong, and strike at what is weak.”
I have an Obsidian .45. When it was new, I through the end cap and mount in the ultrasonic with the baffles and ruined them. Rugged sent me new ones for free. My email to support was requesting to purchase them and Rugged's reply was something like "we all make mistakes" and they sent them right out.
I've actually had similar look with a few other companies. If you just admit that you screwed up, a lot of them will take care of you.
Posts: 5351 | Location: Iowa | Registered: February 24, 2011