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posted
This is not a big deal but excellent time waster. The placement of goods seems random and the workers are of no assistance. They are polite and suggest to keep looking. Is this due to slotting fees or is it just getting goods on the shelf.
 
Posts: 17759 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
Lawyers, Guns
and Money
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I have no idea why that would be... but I've asked and have been pointed in the right direction. I guess it depends on the worker.



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Posts: 25067 | Location: St. Louis, MO | Registered: April 03, 2009Reply With QuoteReport This Post
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The item locations at my local Samsclub seem to remain fairly consistent over time. Now Costco, on the other hand, moves stuff around all the time, IMHO. I recall reading somewhere that they do that to force customers to walk all over the store in the hope they’ll buy more. Maybe Sams is adopting the same philosophy?
 
Posts: 1253 | Location: NE Indiana  | Registered: January 20, 2011Reply With QuoteReport This Post
No, not like
Bill Clinton
Picture of BigSwede
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^^^^^ Makes sense, we only buy a few items regularly from Costco, they are never in the same spot



 
Posts: 5789 | Location: GA | Registered: September 23, 2009Reply With QuoteReport This Post
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Picture of Blackmore
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Most warehouse clubs move stuff around from time to time so you can't just go right to what you want. When you wander around, you're more likely to make impulse purchases.


Harshest Dream, Reality
 
Posts: 3718 | Location: W. Central NH | Registered: October 05, 2008Reply With QuoteReport This Post
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I've found at the Costco I visit that if I cannot find an item I ask at the customer service at the end of the checkouts (where you pick up stamps and small electronics).
The employees there can see if its in stock and where its located in the store. Many times they will have someone go and get one for me.
The only downside to this is having to go thru the checkout again unless the wife is there and we ask before we checkout.
 
Posts: 295 | Location: SW,MI | Registered: July 25, 2008Reply With QuoteReport This Post
come and take it
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I'm quite sure it is on purpose to keep you wandering around the store longer to buy more things.




I have a few SIGs.
 
Posts: 2007 | Location: Texan north of the Red River | Registered: November 05, 2003Reply With QuoteReport This Post
Savor the limelight
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My Sam’s Club rearranged the store one summer while we were up north. I think it took me a year to figure out where everything was. Fortunately, it’s remained consistent since and I could draw a map from memory of what’s where there.
 
Posts: 12247 | Location: SWFL | Registered: October 10, 2007Reply With QuoteReport This Post
Altitude Minimum
Picture of BOATTRASH1
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My Sams club doesn't move stuff around, yet. But you'd think they would allow you to search on your phone to find what isle an item is on.
The employees are very helpful in that regard however.
The Walmart search function tells you what isle something is on.
 
Posts: 1320 | Location: Shalimar, FL | Registered: January 24, 2007Reply With QuoteReport This Post
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quote:
Originally posted by McGregor:
I've found at the Costco I visit that if I cannot find an item I ask at the customer service at the end of the checkouts (where you pick up stamps and small electronics).
The employees there can see if its in stock and where its located in the store. Many times they will have someone go and get one for me.
The only downside to this is having to go thru the checkout again unless the wife is there and we ask before we checkout.
Costco doesn't have a Scan & Go app like Sam's ? I never go through the checkout . Scan the item with your phone as you place it in the cart . When your done , total it up and put your CC in . You get a code back to show the person at the door as you leave . It's so easy even I can do it .
 
Posts: 4475 | Location: Down in Louisiana . | Registered: February 27, 2009Reply With QuoteReport This Post
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I wait until I get to the checkout and tell them what I couldn't find,

At both Sam's and Costco.

" If you have them I'd like to buy them.

And they run back to get the items.





Safety, Situational Awareness and proficiency.



Neck Ties, Hats and ammo brass, Never ,ever touch'em w/o asking first
 
Posts: 55400 | Location: Henry County , Il | Registered: February 10, 2004Reply With QuoteReport This Post
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Picture of vthoky
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I'll be the "amazed contrarian" in this thread.

Similar but different... I had to go to Walmart today for a couple of items, one I couldn't find. I approached one of the employees and asked for the item.

Holy smokes, she was just about the friendliest person I've encountered in weeks, and was happy to lead me to the exact spot in the store where my item would be found. A happy day at Wally World, it was. Smile




God bless America.
 
Posts: 14311 | Location: Virginia | Registered: July 15, 2007Reply With QuoteReport This Post
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Eye Doc
Picture of bcereuss
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quote:
Originally posted by selogic:
quote:
Originally posted by McGregor:
I've found at the Costco I visit that if I cannot find an item I ask at the customer service at the end of the checkouts (where you pick up stamps and small electronics).
The employees there can see if its in stock and where its located in the store. Many times they will have someone go and get one for me.
The only downside to this is having to go thru the checkout again unless the wife is there and we ask before we checkout.
Costco doesn't have a Scan & Go app like Sam's ? I never go through the checkout . Scan the item with your phone as you place it in the cart . When your done , total it up and put your CC in . You get a code back to show the person at the door as you leave . It's so easy even I can do it .


Nopers. One of my pet peeves about Costco.
 
Posts: 3078 | Location: (Occupied) Northern Minnesota | Registered: June 24, 2003Reply With QuoteReport This Post
quarter MOA visionary
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One thing about HD or Lowes that if you can't find something while in the store, just look it up on your phone and it will tell you the aisle and bay it is in.
 
Posts: 23489 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
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quote:
I wait until I get to the checkout and tell them what I couldn't find,

At both Sam's and Costco.

" If you have them I'd like to buy them.

And they run back to get the items

^^^^^^^^^^^^^^^
I will try it thanks. The people in line can wait.LOL
 
Posts: 17759 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
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Thus the shortcomings of warehouse stores. Your membership pays for lower-prices on gross/bulk items from a limited selection. If you want service, grocery stores and department stores will exceed a warehouse store most every time.

Most Costco/Sam's locations are arranged in similar fashion to each other but, there's always going to be that oddity that will be unique to that location that trips everyone up.
Where's the pet food....?
Printer paper?
That display of reading glasses was here the last time I was here....
 
Posts: 15320 | Location: Wine Country | Registered: September 20, 2000Reply With QuoteReport This Post
I swear I had
something for this
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quote:
Originally posted by BOATTRASH1:
My Sams club doesn't move stuff around, yet. But you'd think they would allow you to search on your phone to find what isle an item is on.
The employees are very helpful in that regard however.
The Walmart search function tells you what isle something is on.


When I worked at Sam's Club, we couldn't do that with a majority of items because they were being switched out with something different or something we got a great deal on, especially in Electronics. The only thing that would constantly be changed and in different places would be the entire Electronics department and the Feature Wall at Customer Service would be changed out at the beginning of the month.
 
Posts: 4674 | Location: Kansas City, MO | Registered: May 28, 2004Reply With QuoteReport This Post
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Vthokey
This has been my experience on numerous occasions.

One of the biggest benefits of the picker system is that there are always around to ask.





Safety, Situational Awareness and proficiency.



Neck Ties, Hats and ammo brass, Never ,ever touch'em w/o asking first
 
Posts: 55400 | Location: Henry County , Il | Registered: February 10, 2004Reply With QuoteReport This Post
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Picture of wrightd
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quote:
Originally posted by bendable:
I wait until I get to the checkout and tell them what I couldn't find,

At both Sam's and Costco.

" If you have them I'd like to buy them.

And they run back to get the items.


You are smart. Very clever. Now that you've told us I hope they don't catch on.




Lover of the US Constitution
Wile E. Coyote School of DIY Disaster
 
Posts: 9201 | Location: Nowhere the constitution is not honored | Registered: February 01, 2008Reply With QuoteReport This Post
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There is nothing to"catch on "
to


On more than a few occasions , the people that run to get what I want,
Can't find the merchandise.

They call on the radio or come all the way back to their computer to search for the item.

They move stuff all over to keep you in the store longer for additional impulse purchasing.

I do make an effort to find stuff ,
I refuse to play hide and go seek.





Safety, Situational Awareness and proficiency.



Neck Ties, Hats and ammo brass, Never ,ever touch'em w/o asking first
 
Posts: 55400 | Location: Henry County , Il | Registered: February 10, 2004Reply With QuoteReport This Post
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