I have a screen that says "your account has been locked, contact your support person and try again"

1 Why is my account locked ?
2 What/who is my support person ? and how do I contact them ?

Thanks in advance for any help. Please type slowly I'm no techno-wizard.

While I am not a computer techie, I use Outlook all day at work.

To me it sounds like spam or you've been highjacked.

I would tend to agree ^^^^ with h2toys with the limited information.
Care to expand details on exactly where and when.
If it is just an email - ignore it.
If it is a pop-up it could be more seriious.
Can you get or send any emails?
Versions of Outlook?

just the screen It won't let me go to my email that is connected a business website that I run through godaddy

So is this an online only version of Outlook or the older actual program that's on your computer?
In either case, I'd suspect a virus or scam you have somehow had infect your account.
Do a search using the exact text and see what pops up there.

quote:

Originally posted by yucaipa:
just the screen It won't let me go to my email that is connected a business website that I run through godaddy

I expect GoDaddy is your Tech support if they host your website and back-end Outlook server.

Log into GoDaddy and see if they have any messages for you about something easy like an expired credit card before you call them for help.

.

Call your company’s email support team.

quote:

Originally posted by sleepla8er:

quote:

Originally posted by yucaipa:
just the screen It won't let me go to my email that is connected a business website that I run through godaddy

I expect GoDaddy is your Tech support if they host your website and back-end Outlook server.

Log into GoDaddy and see if they have any messages for you about something easy like an expired credit card before you call them for help.

.

Correct,after I typed and looked at it the light came on.

Auto-renewal was off at godaddy. I work (part-time) 2 jobs both computer/keyboard heavy and I'm in total control.

Once I get outside of my little corner it's embarassing how techno clueless I realy am

Thanks for the responses. Have a Great Thanksgiving.

I had the same problem for quite a while as well. I think it has something to do with Microsoft 365, maybe a password issue. The problem eventually went away, don't really remember if I did anything to fix it.