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Past Master |
I have a screen that says "your account has been locked, contact your support person and try again" 1 Why is my account locked ? 2 What/who is my support person ? and how do I contact them ? Thanks in advance for any help. Please type slowly I'm no techno-wizard. _______________________________________________________________ It is amazing what you can accomplish if you do not care who gets the credit. Harry S. Truman www.CrossCountryQuilting.com "Deep in the heart of the Ozarks" | ||
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Gone but Together Again. Dad & Uncle |
While I am not a computer techie, I use Outlook all day at work. To me it sounds like spam or you've been highjacked. | |||
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quarter MOA visionary |
I would tend to agree ^^^^ with h2toys with the limited information. Care to expand details on exactly where and when. If it is just an email - ignore it. If it is a pop-up it could be more seriious. Can you get or send any emails? Versions of Outlook? | |||
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Past Master |
just the screen It won't let me go to my email that is connected a business website that I run through godaddy _______________________________________________________________ It is amazing what you can accomplish if you do not care who gets the credit. Harry S. Truman www.CrossCountryQuilting.com "Deep in the heart of the Ozarks" | |||
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Just because you can, doesn't mean you should |
So is this an online only version of Outlook or the older actual program that's on your computer? In either case, I'd suspect a virus or scam you have somehow had infect your account. Do a search using the exact text and see what pops up there. ___________________________ Avoid buying ChiCom/CCP products whenever possible. | |||
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Member |
I expect GoDaddy is your Tech support if they host your website and back-end Outlook server. Log into GoDaddy and see if they have any messages for you about something easy like an expired credit card before you call them for help. . | |||
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Fire begets Fire |
Call your company’s email support team. "Pacifism is a shifty doctrine under which a man accepts the benefits of the social group without being willing to pay - and claims a halo for his dishonesty." ~Robert A. Heinlein | |||
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Past Master |
Correct,after I typed and looked at it the light came on. Auto-renewal was off at godaddy. I work (part-time) 2 jobs both computer/keyboard heavy and I'm in total control. Once I get outside of my little corner it's embarassing how techno clueless I realy am Thanks for the responses. Have a Great Thanksgiving. _______________________________________________________________ It is amazing what you can accomplish if you do not care who gets the credit. Harry S. Truman www.CrossCountryQuilting.com "Deep in the heart of the Ozarks" | |||
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Lost |
I had the same problem for quite a while as well. I think it has something to do with Microsoft 365, maybe a password issue. The problem eventually went away, don't really remember if I did anything to fix it. | |||
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