I'm retired now, but I used to have a total POS for a boss.

I'd piss him off all the time by saying:

"There's no reason for it, it's just company policy".

Walmart is famous/infamous for fighting lawsuits , they have a powerful legal department that is told/required to fight tooth and nail to get lawsuits dismissed. They are NOT nice.
.

This message has been edited. Last edited by: OKCGene,

quote:

Originally posted by flesheatingvirus:
...but they must follow the Code of Conduct.

I would imagine that Code of Conduct is You're supposed to be working, not videoing people ( especially if it makes the caliber of our "clientele" look bad, which in turn makes us look bad, which of course would come as a shock to absolutely no one who's ever even heard of Wal-Mart. lol).

Just about anyone can put a baby up in her, and she can pop a baby out of her, but she can't make the cut to be a momma.

quote:

Originally posted by lyman:

quote:

Originally posted by trapper189:


To be clear, I wouldn’t have fired the employee.

depending on your job code, you would have to, or HR would,

sometimes management in these companies has to do stuff that they don't like, due the the ever expanding HR departments,



saying that as a Former Gro Biz Store Manager

I failed at being clear. I meant I as in if it were up to me. Not I as in I'm a corporate drone, rather in this specific case, I as in I’m WalMart.

quote:

Originally posted by slosig:
I'm not familiar with WalMart's code of conduct, so this is just speculation. Seems to me like videoing the customer and providing the evidence to the police would be appropriate. Videoing the customer and posting it on the internet, maybe not so much.

Yup, and the latter was probably more their intent than the former. Everybody's gotta get their views and likes.

Wal-Mart has EXCELLENT in-store loss prevention video that would have provided more than enough evidence for any LE investigation, and their loss prevention folks are well versed in working with LE. An employee on the floor creating a confrontation with the customer is not something the store needs, nor is helpful to any investigation.

We had a similar situation in a local retailer two weeks ago, and staff called 911 and kept eyes on the person until police arrived and were able to investigate. Turned out to be a misunderstanding that was resolved by calmly determining all the facts. No confrontation or drama necessary.

quote:

nvasion of privacy.

So you're not under video surveillance the entire time you're inside a WallyWorld?

The problems are:

I suspect confrontation is violaton of their code of conduct. The female genetic donor (i.e. not a real Mother) was trash, and the employee confronted her. Walmart has learned the hard lesson that their lowest common denominator customers will assault employees, other customers, LEOs, etc. The assault may be force (e.g. fists) or deadly force (e.g. knife).

I suspect videoing customers and posting to social media is violation of code of conduct.

As others have said, LEOs/CPS could've obtained video from Walmart security. More on this later.

I didn't hear the employee actually call the police (i.e. I believe another customer called the police). Frankly, I didn't see the employee do anything meaningful that would actually help the child. Watching fellow humans suffer or in danger while recording with your phone is an epidemic in the first world.

My view on the right thing:

Call police for welfare of unclothed child in below freezing weather and then be a good witness.

Let police/CPS obtain the video evidence from security. The video likely started outdoors and progressed through the store where they could show the child had bare skin outside and outdoor clothing didn't merely fall off the shopping cart while in the store.

Coach the employee, don't fire her. I bet if she saw security's video starting in parking lot and continuing through store she'd see how unnecessary her video was. Also, I'm pretty sure security could show her footage of their lowest common denominator customer assaulting an employee.

---

Ego is the anesthesia that deadens the pain of stupidity

DISCLAIMER: These are the author's own personal views and do not represent the views of the author's employer.

I’d have a real struggle following the rules on this one.

quote:

WalMart's code of conduct

Comedy Gold! Gold!

Having worked for old Wally for some time, I would agree that the employee's confronting of the customer is what most likely led to her termination. We were told in no uncertain terms that we were never to confront anyone for anything while on store property, from manner and appearance to theft of goods. Get a plate number, call the police, across the board.

Midnights at the beginning of the month were always a show. Sarcasm on/ Apparently EBT is only good for a couple days after the card loads... /sarcasm off.

quote:

Originally posted by irreverent:
I’d have a real struggle following the rules on this one.

+1

"Rules are mostly made to be broken and are too often for the lazy to hide behind."

Douglas MacArthur - General of the (U.S.) Army


Fuck Walmart's Policy, right up the ass.


I am a confronting mother fucker, from a long line of confronting motherfuckers.


Fear the person, who's family, and all his needs have been met, and nothing left but doing, one. last. proper. thing....