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| Member |
My wife & I just bought a new home. All the appliances in the new home were Samsung (stove, microwave, fridge), but the home came without a washing machine/dryer. Presently, we have a Whirlpool duo and are happy, but we're thinking of purchasing a Samsung duo for the new home. Thoughts? Thanks in advance. | ||
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Member |
In my experience Samsung and LG make great electronics but lousy appliances. | |||
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| Member |
My wife & I had our 3rd washer/dryer set in 3 months delivered yesterday from Lowes. They have been good enough to make 2 exchanges. We know about Speed Queen but at 74 years old I do not need anything to last 20 years. The problems were the energy efficient bull shit. Using a temperature probe Samsung & LG "Hot" means 95 degrees on heavy duty 2hr cycle & Hot means 76 degrees on normal cycle. "Warm" is a balmy 57 degrees. The first set was a crap Samsung & the 2nd set was an LG top loader. Samsung's customer service was crap. LG sent two service technicians to check & both said we must buy a machine with an Extra Hot & Sanitize setting to get hot water. So yesterday we received a front loader LG with the Extra Hot & Sanitize settings. I checked it really has a hot water "Extra Hot" cycle that works. Also the high capacity top loaders require a stepstool to be able to get socks out of the tub if you are under 5' 6" tall. I am 5' 7" & could barely reach the tub bottom. __________________________________________________ If you can't dazzle them with brilliance, baffle them with bullshit! Sigs Owned - A Bunch | |||
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Member |
Samsung washers are crap. They screwed their customers over the exploding washer fiasco. My parents ended up selling their washer/dryer set for a loss and going with Speed Queen. https://www.consumerreports.or...tles-washer-lawsuit/ ——————————————— The fool hath said in his heart, There is no God. Psalm 14:1 | |||
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Not really from Vienna |
I don’t think I’d spend money replacing a functional set of laundry machines just to have matching brand appliances throughout my house. | |||
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| addicted to trailing-throttle oversteer |
This is what I've heard from a few friends and relatives, those who unfortunately thought that Samsung made great home appliances, which was almost always entirely based upon their user experiences with Samsung smartphones and/or TVs. The washer experiences especially have been horrible even when they weren't self-destructing, and sorry to say that their refrigerator tales of woe weren't any better. From those stories and recounts you'd end up believing that Samsung was actually a North Korean company. | |||
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PopeDaddy |
Absolutely love mine. Very high capacity. Top loading. Reliable. Clean well. NO drama. Had mine since 2011. Would definitely buy again. The consumer reports thing was greatly overdramatized....like most things Consumer Reports reports on to sell magazines. Quite the opposite, I found it to be a great bit of customer service on Samsung’s part. Although we didn’t ask for any service, A tech came to the house, replaced a part and a module. Put a new sticker on the front of the machine for HEAVY BEDDING ITEMS and went away. Worked like a charm....never got a bill. Apparently, some customers were loading their washers so high with heavy items that the washer bin belt was breaking loose during the rinse/spin cycle if the washer was set to Normal. I like most Samsung appliances and I also have their french door refrigerator which has since been copied by most others. I also run their TVs. Actually, the only appliance by Samsung that i avoid are their mobile phones. 0:01 | |||
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| Member |
Samsungs have lots of problems, hard to get parts, even harder to get anyone to service them. Do yourself a huge favor and buy a new set of Whirlpool duets....or the Maytag equivalent. | |||
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| Member |
Did you actually watch what the repair was? I did. I made sure to be at my parents house when the service was done. All they did was place flimsy support brackets inside the washer and then placed a sticker over the controls so that you would not use the high spin cycle for bedding. It would then take two drying cycles to dry bedding without the high speed spin. It was either have the repair done or accept their low-ball buy back offer. I told my parents have the ‘repair’ done and I would then handle selling the set for them and then to replace with a Speed Queen set. And by the way, the Samsung washer was auto water level and it would never fill up with enough water. There were many times they would have to wash a load twice to get clothes clean. ——————————————— The fool hath said in his heart, There is no God. Psalm 14:1 | |||
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| PopeDaddy |
LOL That opinion is filled with hyperbole such that any value offered within is, by association, tainted with doubt. While I don’t believe my Samsung washer/dryer set to be top rated, blah blah blah it’s been a good value for me and it washes my clothes clean without fail. Mostly, it’s simple to use with clear controls and a big wash bin....which I like. 0:01 | |||
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| Member |
FYI, Appliance Brad said the exact same things jimmy said when he was still on the board. ——————————————— The fool hath said in his heart, There is no God. Psalm 14:1 | |||
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| PopeDaddy |
I was here when it was repaired, yes, and my washer still works like a charm even after it was “repaired”. Also, I don’t expect my washer to fill up with water like my mother’s did when I was growing up. HE washers these days won’t fill up with 20-25 gallons of water to wash T-shirts, socks and blue jeans. Too much waste water makes the plastic straws float away to the ocean. Oh, don’t look now, FWIW, but guess which brand is amongst the top ranked ... https://www.goodhousekeeping.c...ing-machine-reviews/ https://www.digitaltrends.com/...st-washing-machines/ https://www.trustedreviews.com...hing-machine-3431783 Take it or leave it...the only appliance I know to truly suck is Taurus. 0:01 | |||
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| The success of a solution usually depends upon your point of view |
Appliance Brad never recommended them. That was enough for me. “We truly live in a wondrous age of stupid.” - 83v45magna "I think it's important that people understand free speech doesn't mean free from consequences societally or politically or culturally." -Pranjit Kalita, founder and CIO of Birkoa Capital Management | |||
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| Never miss an opportunity to STFU |
I had a set of LG. Three different technicians came to fix them with no luck wound up with whirlpool. Never be more than one step away from your sword-Old Greek Wisdom | |||
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Member |
Have a Ssamsung dryer purchased three years ago from Lowe's. Also purchased the five year extended warranty. Only time I buy extended warranty is with appliances. Already used it three times. From electronic boards to belts around the tub I GA's paid for itself. I won't buy another Samsung, regardless, whatever I buy I'll get the extended warranty. ========================================== Just my 2¢ ____________________________ Clowns to the left of me, Jokers to the right ♫♫♫ | |||
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Member |
Samsung is shit, I bought a new fridge from them 3 years ago, total crap. First week the mother board needed to be replaced, would not go below 40 degrees. First month it would shake periodically at different times. Another 2 weeks later find it was caused by the compressor failing. Then it’s been non stop ice maker not working, ice maker parts failing, installing wrong parts, sealing and unsealing the ice maker unit. Thankfully we bought an extended warranty, but I have had it. The longest the ice maker has worked at any one time is 3 months, the shortest 2 weeks. I would never buy Samsung again under any circumstance, even the repair guy said that Samsung keeps him busy, and that he personally would never own one. "Hold my beer.....Watch this". | |||
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| Leave the gun. Take the cannoli. |
Does anyone know what happened to Appliance Brad? | |||
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Optimistic Cynic |
Became a Samsung dealer, perhaps? | |||
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| Member |
I think answering the white courtesy phone fried him. Just too much. | |||
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| Raised Hands Surround Us Three Nails To Protect Us  |
That but people with zero knowledge would try to speak over his knowledge. We replaced a Samsung washer about a year back. Would not by one again. Did not clean well, was very loud, and it finally died at less than 5 years old which I found unacceptable. It could have been fixed for $75 less than we bought a super fancy Whirlpool for. I could have possibly fixed it for far less but spent maybe 10 hours disassembling and repairing possibly getting it right if I was lucky. The Spider arm assembly is what broke is I recall correctly. So one has to pretty much disassemble the entire thing to replace and replace a number of seals along the way. ———————————————— The world's not perfect, but it's not that bad. If we got each other, and that's all we have. I will be your brother, and I'll hold your hand. You should know I'll be there for you! | |||
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