SIGforum
Course of action for getting a gun back/refund?
April 04, 2019, 10:50 AM
mike56Course of action for getting a gun back/refund?
First time this ever happened to me.
Bought a ZEV glock pistol from a ZEV distributor.
Gun didn't work from round 1.
Was sent back to them. Only info is I get is that it is in a BIG line to be repaired.
Asked for a refund. They said they can't refund anything not bought directly from them. Their warranty says nothing of point of purchase.
What action is available to me now? Thought of a consumer complaint but they are based in CA so I don't figure there will;l be any sympathy there.
What now?
April 04, 2019, 11:09 AM
smschulzYou need to deal with whoever you paid the money to.
April 04, 2019, 11:13 AM
ensigmaticYou bought the gun from a distributor. The distributor paid ZEV less for it than you paid ZEV. So ZEV's not going to refund you. The distributor doesn't have it, so they're not going to refund you.
I think you're just going to have to wait for the repair.
What
does the warranty say? If it's typical: Probably limited to a "repair or replace at their expense" kind of a thing?
"America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe
"If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher April 04, 2019, 04:44 PM
Sig2340Zev's dead, baby.
Nice is overrated
"It's every freedom-loving individual's duty to lie to the government."
Airsoftguy, June 29, 2018
April 04, 2019, 05:49 PM
KMitch200quote:
Originally posted by Sig2340:
Zev's dead, baby.
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After the game, the King and the pawn go into the same box.
April 04, 2019, 05:52 PM
bendablethere are a half dozen gun forums with members in AZ,
maybe see if anyone else has had similar experiance's .
they might have the answer or
maybe will word will get around about the seller.
Safety, Situational Awareness and proficiency.
Neck Ties, Hats and ammo brass, Never ,ever touch'em w/o asking first
April 04, 2019, 05:55 PM
12131Unless you bought the gun directly from the manufacturer, you're not going to get a refund from them. Only repair or replace.
Q
April 04, 2019, 06:22 PM
Georgeairquote:
Originally posted by 12131:
Unless you bought the gun directly from the manufacturer, you're not going to get a refund from them. Only repair or replace.
Why would anyone even think this was possible? It's not with any other item purchased through a retailer.
OP's situation sucks, but he's not getting his money back from retailer or manufacturer in this case. Warranty is a warranty. If they can't fix it they will replace it I suppose, but it's not a get my money back guarantee.
You only have integrity once. - imprezaguy02
April 04, 2019, 10:17 PM
220-9erHow do you screw up a Glock so it doesn’t work?
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Avoid buying ChiCom/CCP products whenever possible.
April 04, 2019, 11:18 PM
BB61. I used this on Springfield Armory a few years ago for a defective XD. I got a full refund from them no questions asked. I also used this on ProMag with similar results.
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