Does Anyone Else Get This Message on Your iPad?

November 12, 2017, 06:37 PM

Ever since iOS 11 came out I get a message telling me an accessory is not supported by my device. I get this message probably twice a day and only get it on my iPad; I never get it on my iPhone. I never have gotten this message before iOS 11. I have an iPad Pro and have the pen which works just fine so it can’t be that. I can’t figure out what is trying to connect to my iPad and haven’t been able to find anything on the interwebs. Has anyone else had this message?

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November 12, 2017, 06:42 PM

StorminNormin

quote:
Originally posted by Mars_Attacks:
Bad charging cable?

I have never had the message when I have a charging cable plugged in or anything else. I get it when I am just sitting there using my iPad with nothing connected to the connection port.

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November 12, 2017, 06:57 PM

lkdr1989

A couple of things to try:

1. Clean the lightning port - possibly lint buildup?
2. Plug cable into iPad then plug into power adapter or computer. You could also try this in reverse, power adapter -> iPad.

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November 12, 2017, 08:30 PM

StorminNormin

quote:
Originally posted by lkdr1989:
A couple of things to try:

1. Clean the lightning port - possibly lint buildup?
2. Plug cable into iPad then plug into power adapter or computer. You could also try this in reverse, power adapter -> iPad.

I have cleaned out the lightning port with a compressed air can, but it did not appear to have anything in it so we will see if I get the message again.