SIGforum.com    Main Page  Hop To Forum Categories  The Lounge    $799 60,000 Mile Toyota Service Charge (Inflation?)
Page 1 2 3 
Go
New
Find
Notify
Tools
Reply
  
$799 60,000 Mile Toyota Service Charge (Inflation?) Login/Join 
If you see me running
try to keep up
Picture of mrvmax
posted Hide Post
Waste of money, even spark plugs should be good for longer than 60k. With all the “inspect” it’s just a way to find other stuff wrong to charge more.
 
Posts: 4297 | Location: Friendswood Texas | Registered: August 24, 2007Reply With QuoteReport This Post
Member
Picture of P250UA5
posted Hide Post
quote:
Originally posted by Balzé Halzé:
quote:
Originally posted by powermad:
Probably around $250 in parts and about four hours labor.
Most shops are in the $125 an hour labor rate.


Four hours labor? What?


quote:
Originally posted by Appliance Brad:
As always I want to thank SF for educating me.

What moron designed a vehicle that the intake manifold has to be removed to replace spark plugs? Probably the same someone who designed a truck you have to remove the front clip to service the diesel engine or take out half the stuff next to the radiator to change a headlamp.

Since I keep my vehicles north of 300k miles, I'd have to go through that at least twice. Good grief.


I did my sisters spark plugs on her V6 Ford Edge a couple weeks ago.
2 hours & a lot of cursing. I could probably do it in a bit over 1 hr if I did it today.
Pulling the intake plenum took the longest. Had it all unbolted & it wouldn't budge. There's a hidden bolt under the throttle body that you have to do by feel, and a few clips/hoses on the nearly inaccessible rear of the plenum (unless you have baby arms).

Glad my wife's Expedition is a RWD V6 & my Malibu is a 4cyl, they'll both be easier when the time comes.




The Enemy's gate is down.
 
Posts: 16274 | Location: Spring, TX | Registered: July 11, 2011Reply With QuoteReport This Post
eh-TEE-oh-clez
Picture of Aeteocles
posted Hide Post
quote:
Originally posted by mrvmax:
Waste of money, even spark plugs should be good for longer than 60k. With all the “inspect” it’s just a way to find other stuff wrong to charge more.


It might just be how their invoice and estimate system works.

At my dealership they list the services as "inspect" and then put the estimated cost for the agreed upon service.

For example, if I wanted them to do a transmission flush; they would list it as "Inspect transmission fluid" and estimate the price to be $129. Then, when I picked up the car, the invoice would say "Drain and refill transmission fluid" and the price would still be $129.

I think the system is set up for them to provide an estimated price without committing to the repair, then a work order amount that commits the work (and any other work they might have found), then an invoice amount for the final cost. Thus, things like brake pads can be added after they've had a look.

So something like a 60k service might have oil change, plug change, transmission service, differential service, and engine/cabin air filters all listed as part of the service on the "menu board" but as "inspect" on the initial estimate, later to be revised to actual work performed when you pick up the car.
 
Posts: 13067 | Location: Orange County, California | Registered: May 19, 2002Reply With QuoteReport This Post
His diet consists of black
coffee, and sarcasm.
Picture of egregore
posted Hide Post
quote:
With all the “inspect” it’s just a way to find other stuff wrong to charge more.

That's kind of the idea.

It is the job of service personnel to find and point out needs, provided of course that they're legitimate needs. If they find, say, the brakes worn out while the tires are off for the rotation, should they ignore it?
 
Posts: 29038 | Location: Johnson City, TN | Registered: April 28, 2012Reply With QuoteReport This Post
Member
Picture of wrightd
posted Hide Post
quote:
Originally posted by Ryanp225:
It's just a way for them to up sell. That's what the inspecting is.

Ok. So we pay them to tell us what they can do to rip us off. Got it. Dirty sobs.




Lover of the US Constitution
Wile E. Coyote School of DIY Disaster
 
Posts: 9079 | Location: Nowhere the constitution is not honored | Registered: February 01, 2008Reply With QuoteReport This Post
Member
Picture of wrightd
posted Hide Post
quote:
Originally posted by barndg00:
Just this week performed the 120,000mi service on my wife's 2015 Highlander. Drained and refilled the rear diff and transfer case oil, ATF fluid, Engine oil and filter, Engine and cabin air filters, and the spark plugs. The ATF is a PITA as you have to drain, refill, and then bring up to 104-112 degrees to set the level properly - which requires a scan tool capable of reading the trans temp. I had bought this for prior services (change every 30k). The rear three plugs are also a pain requiring lifting and shifting the intake. Gaskets for that likely can be re-used, but I replaced since I'd bought them ahead of time. The proper plugs cost $18 each. Proper crush washers are about $2 each at the dealer. 2 quarts of differential oil, 4 quarts ATF, and 6.5 quarts of synthetic oil, plus the engine filter. I think I spent about $215 for all of it. Also rotated the tires. Add in tools and time (I think 4 hours labor for all that, though it took me significantly longer, is probably reasonable.) If they're changing the plugs, that's not that far out of line with their pricing on labor. If they're not changing the plugs, its way high as that would take at least 90 minutes less labor and over $100 in parts off the bill.

Nice work dude. That alone will get you lots more miles in reliable driving.




Lover of the US Constitution
Wile E. Coyote School of DIY Disaster
 
Posts: 9079 | Location: Nowhere the constitution is not honored | Registered: February 01, 2008Reply With QuoteReport This Post
If you see me running
try to keep up
Picture of mrvmax
posted Hide Post
quote:
Originally posted by egregore:
quote:
With all the “inspect” it’s just a way to find other stuff wrong to charge more.

That's kind of the idea.

It is the job of service personnel to find and point out needs, provided of course that they're legitimate needs. If they find, say, the brakes worn out while the tires are off for the rotation, should they ignore it?


So you are saying that a mechanic should charge hundreds of dollars just to look (“inspect”) your vehicle and then if they actually find something wrong charge hundreds more to actually work on it? You’re not explaining anything to me I don’t know so don’t act like I don’t understand the system. It’s a money making scheme for dealerships (I.e, do nothing and get paid for it) and nothing else.

If I need something done, I take my vehicle in for that and my mechanic will tell me if he sees anything else wrong. Guess what? He doesn’t charge me to “inspect”, it’s part of the hourly rate I’m paying him for already. Unlike the dealership, he’s not scamming me.
 
Posts: 4297 | Location: Friendswood Texas | Registered: August 24, 2007Reply With QuoteReport This Post
His diet consists of black
coffee, and sarcasm.
Picture of egregore
posted Hide Post
No, I'm not saying anything of the sort. The OP has never specified what services he is actually getting. I seriously doubt if this service is $400 for the spark plugs and the remainder is for "inspection." But I have always worked for small independent shops or sometimes tire franchises. They have never charged anything, or just a nominal fee, for simple visual inspections while other work is being done, which is what most of this stuff is. I don't know about this dealership. If that really is the case we'd be on the same page.

quote:

So you are saying that a mechanic should charge hundreds of dollars just to look (“inspect”) your vehicle and then if they actually find something wrong charge hundreds more to actually work on it?
 
Posts: 29038 | Location: Johnson City, TN | Registered: April 28, 2012Reply With QuoteReport This Post
For real?
Picture of Chowser
posted Hide Post
quote:
Originally posted by Russ59:
quote:
Originally


Please tell me that included rotors at least.


I wish! Rotors are $232 each. Doubt the rotors are dead at 33k miles. They kept trying to tell me bmw m brakes are complicated, that’s why it’s expensive. Pfft. It will take me longer to lift the car and take the tire off then it will for me to change the pads.

I banned my daughter from her subaru dealership. They were telling her she needed to change her engine air filter and cabin air filter ($90) and she called me and I spoke to the person and said bullshit, did you even look at them. I changed them yesterday.



Not minority enough!
 
Posts: 8241 | Location: Cleveland, OH | Registered: August 09, 2007Reply With QuoteReport This Post
  Powered by Social Strata Page 1 2 3  
 

SIGforum.com    Main Page  Hop To Forum Categories  The Lounge    $799 60,000 Mile Toyota Service Charge (Inflation?)

© SIGforum 2024