I have noticed that my Prime orders are taking longer to get to me. I understand during Covid, nothing was working right. However, it's been a year out and gas prices have backed away from $5 a gallon. Anyone working inside that can give a clue??

Just as a point of reference, my deliveries are generally 1-3 days from date of order with some exceptions that were pre-indicated as 1 week. A few late deliveries over the past year but no trend.

Almost all deliveries by prime, not other third party shipping.

There have been some delays over the last couple years, but in the last 6 months or so they seem to be back on track. At least in my experience.

One thing I’ve noticed is that they offer multiple delivery options now though and tend to try and push delivery over 2 days and offer digital credits as compensation, or offer to deliver in fewer packages if you accept a slower delivery. Occasionally I accept the slower delivery options because I like digital credits to apply to movie rentals, and when I travel a lot of hotels charge a fee per package. I took a later delivery last week and got several digital credits and only paid one fee from the hotel so it was a win-win for me.

Last 2 orders were both shown as over the 2 day window for normal prime when I ordered. Now, in fairness, one was only 3 days. Bit I figure if they are gonna charge a premium for a service, they should fulfill the requirements of that service or adjust terms and price of service to something they can fulfill.

Been about the same, if not faster.
I like to time my deliveries to arrive on my day off, so it's not sitting outside all day, and sometimes they come a day earlier than estimated.

 
I am getting a lot of one and two day deliveries, most (but not all) "sold by Amazon, ships from Amazon". Items sold by a third party quite often are one day, because they have agreed to stock them in Amazon's warehouse. I just got a one day on a Vessel screwdriver that was "sold by Akiba Japan", but "shipped from Amazon."
 
The ones that seem to take the longest, and are often delayed, are items sold and shipped by Walmart/Costco/Sam's Club shoppers, and their price is marked up considerably over what you would pay in the store. But they are listed as "free delivery", not Prime.

It's been a while since I've gotten ANYTHING in the 2-day Prime window. Sold and shipped by Amazon, it takes at least two days until I get the notice that it actually shipped. Most orders (yes, sold and shipped by Prime) are 5+ days. Very frustrating. And I'm not in BFE either, I'm between Augusta GA and Aiken SC.

Oddly enough, orders to my "home on a foundation" in Carlsbad NM get there in two days.

Our experience was similar to IntrepidTraveler's, though not quite as bad. When we still had Prime it had gotten to the point where three days was typical, sometimes more, rarely less.

One of the many reasons we cancelled Prime.

No problems here but then again I live about 3 miles from those massive Amazon warehouses.

No issues here. Depending on the item(s) and if it's fulfilled by AMZN directly, I can possibly get it overnight w/ Prime.

Since there are lots of fulfillment centers in the Phoenix/Tucson markets, we get overnight on about 85% of our orders, 2 day on 10% and longer on 5%. No complaints from me.
Mike

Orders to me in Utah never arrive in two days, more like 5. I drop ship to IL and they get next day most of the time. Over the years I just learned to be patient and stuff will get here.

Also very near the huge Fort Worth distribution center and Prime orders, for the most part, are delivered as promised. I rarely order things that are not Prime rated unless there's no option and it's the non Prime items where I see inconsistent delivery times. I have however seen deliveries arriving later in the day. Like 7 pm.

It still amazes me how they do that given the many thousands of deliveries they make each day. When the Amazon truck is on my block, they will many times make 4-5 or so deliveries that I can see out of my window, and maybe more I can't see. I guess me and my neighbors order a lot.

quote:

Originally posted by ensigmatic:
When we still had Prime it had gotten to the point where three days was typical, sometimes more, rarely less.

One of the many reasons we cancelled Prime.

So you cancelled Prime because some deliveries took three days?

Many times I order something at 6am and it's at my door at 2pm, same day.
I see those little gray vans leave the distribution center in the morning
20 or 30 at a time.

I'm lucky to get things in a week these days. So much for two day delivery.

They don't care about on time deliveries anymore. You used to get a month of prime when packages were delayed, now all you get is do you want to the cancel the order for the thing you needed.

I seem to remember we had another thread like this a few years ago. I have moved since then, but my experience hasn’t changed.

We order hundreds of things a year through Prime and get all but a small handful within whatever the original estimated delivery timeframe was (the majority being same or next day).

Seeing a little of both but in general, having many things take longer. Also seen lots more “broken promises“ on when things are supposed to arrive. “ order in the next 6 hour…” and it will arrive tomorrow, or the next day. Which ends up being the only reason I choose that item. Often with auto parts or similar stuff, and then it ends up coming four days later instead. That’s really frustrating, I could’ve gotten what I really wanted but didn’t have the time to wait for.

I ordered something Friday night ONLY because it was supposed to get here yesterday. It too fell into the “delayed” limbo. It just now updated to supposedly arriving this afternoon, which if it doesn’t it will no longer be needed.

Also having a few things like that just vanish? Says they’re shipped, says they’re arriving such and such day, then says they’re delayed, then says they’re canceled. So basically all the other updates were bullshit?

Conversely, last night I almost ordered a stainless steel elbow for some exhaust work, and it said it would arrive today. Then offered me for an additional $2.99, that it would arrive in the morning. I didn’t buy it, so there’s no telling if they would’ve made good on it. I ordered the exact same item a week ago and it took three days to get here.

It's been hit or miss especially since they're using their own drivers. I get most of stuff delivered to my office and about half my orders take an extra day or two because the Amazon delivery folks can't read floor numbers on the label. Not super difficult and the elevators even announce the floor when the doors open but I get notices that the package was delivered yet it's nowhere to be found or that the location was somehow unavailable for delivery in the middle of the day even though reception is staffed by multiple people.

Amazon doesn't care though. They're happy to replace items. Our choice is to deal with it or leave and most of us not only won't leave but continue paying increased yearly membership fees for service that gets worse.