I have a DeWalt 20V 6AH battery that just stopped working. Date code 2022 26 (whatever the 26 means?). I "spoke" with Luke, an automated helper and within a few minutes it was determined to be under warranty and I'll be sent a replacement in a couple of weeks.
That went way better than I expected!
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Originally posted by 6guns: I have a DeWalt 20V 6AH battery that just stopped working. Date code 2022 26 (whatever the 26 means?). I "spoke" with Luke, an automated helper and within a few minutes it was determined to be under warranty and I'll be sent a replacement in a couple of weeks.
That went way better than I expected!
Was this an on-line text "chat," or over the phone? If the latter, did Luke have a Paki accent (you know, to add realism)?
Posts: 6945 | Location: NoVA | Registered: July 22, 2009