January 30, 2023, 05:49 PM
frayedendsA great customer service experience, so rare (fence company)
We put in our pool and the fence about 3 years ago. Last Wednesday we had a nice ice storm and a branch fell on one of our fence sections.
This was the result....
Well on Friday my wife gets a message on Facebook... "Hi this is Adam from Village Fence. I drove by your house and noticed the tree hit your fence. You've been a great customer and we've gotten some referrals from you. Will be there to fix the fence in a few days.
Came home today to this...
Now that put a smile on my face. It's been a shitty day otherwise but totally not expected to have them fix this for free.
January 30, 2023, 05:52 PM
vthokyWell done, Village Fence!
January 30, 2023, 05:57 PM
ZSMICHAELThanks for posting the good deed
January 30, 2023, 06:15 PM
P250UA5That's pretty amazing & a good reason to go with local & referred over maybe the cheapest.
January 30, 2023, 06:19 PM
OzarkwoodsThat is awesome service!