I've lived here for a decade, but two months ago calls started to drop around my house. Sometimes it happens right away, but usually it's a few minutes into a call. I don't have any new electronic devices and it happens with both flip and smart phones. It primarily happens in one corner, but the neighbor on that side is 40 feet away, so I can't figure out what is causing it. Any ideas?
You can call att and open a ticket. they will remotely check for errors on the tower you connect to and/or can send a tech to perform a test.
If your neighbors are having the same issue, ask them to all call att.
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Posts: 6907 | Location: Atlanta | Registered: April 23, 2006
The mobile providers are constantly tweaking their base stations. Power balance, radiation pattern, etc. The tweaks are intended to improve overall coverage, but sometimes a particular area suffers degradation. Complain – the squeaky wheel gets the grease.
Serious about crackers
Posts: 9566 | Location: San Diego | Registered: July 26, 2014
I'll be interested to see what you find out. Wife and I both have I Phone 6's. She drops call at home all the time. I haven't had an issue. Makes no sense to me.
Posts: 2084 | Location: Just outside of Zion and Bryce Canyon NP's | Registered: March 18, 2012
My landline DSL unexpectedly and not in bad weather, dropped briefly a couple of times today. However, I just saw this developing report today ... "Cellphone, internet outages reported across the U.S." http://www.cbsnews.com/news/ce...rted-across-the-u-s/
Posts: 4864 | Location: Bathing in the stream of consciousness ~~~ | Registered: July 06, 2008
Originally posted by Pipe Smoker: The mobile providers are constantly tweaking their base stations. Power balance, radiation pattern, etc. The tweaks are intended to improve overall coverage, but sometimes a particular area suffers degradation. Complain – the squeaky wheel gets the grease.
This...dial 611 a couple times a day until the RF Manager gets tired.of.the tickets......and put up a call every minute or so...then drop it, their kpi will tank.....they will fix it
Posts: 8301 | Location: Back in NE TX ....to stay | Registered: February 12, 2004
Verizon called to update me on my ticket and of course they said it had nothing to do with their network. They can't explain why it's suddenly happening after years in the same home and they really don't care. Outstanding customer service...
Do you know anyone who uses a different service that have used their phones at your house? If they have the same issue, maybe something nearby is causing interference. If another service doesn't have the same problem, change your service to them.
That's something I'd like to figure out. Is there a way I could test for interference outside of having someone come over with a different carrier? Maybe an app?
Could be caused by a number of things. Calling the carrier and asking them to open a ticket and have it checked out is the way to go.
At my office, Verizon signal strength was nil. All I could do was text messages. One day, my phone had three bars. My admin stops by and says someone called Verizon and complained. They sent out a tech who adjusted the antenna on the nearest tower.
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Posts: 6614 | Location: Chicago, IL | Registered: December 17, 2007