SIGforum
HELP! Windows Live Mail problem
April 06, 2017, 03:29 PM
clubleaf206HELP! Windows Live Mail problem
I'm having a weird issue with WLM, I can receive mails but can't send, they just stay in the Outbox. Nothing I've found on the internet has been of any help. Will I just end up uninstalling and reinstalling. If so, what happens to all of my messages? Will I lose all of my contacts?
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"....imitate the action of the Tiger."
April 06, 2017, 03:35 PM
pbramlettIf you click the "send / Recieve" button are you presented with an error?
Is your "Work Offline" button selected?
Regards,
P.
April 06, 2017, 04:03 PM
clubleaf206quote:
Originally posted by pbramlett:
If you click the "send / Recieve" button are you presented with an error?
Is your "Work Offline" button selected?
The answer to the first question is no, all that happens is that the message stays in the Outbox.
As for the second question, no, it Outlook shows that I am working online.
___________________________________________________________________________
"....imitate the action of the Tiger."
April 06, 2017, 04:11 PM
PatenWhat email service are you using? If it's Outlook.com you should probably move to another email client anyway. You should be able to import your email and contacts to whatever new client you decide on before you uninstall Live Mail.
April 06, 2017, 04:18 PM
pbramlettquote:
Originally posted by clubleaf206:
quote:
Originally posted by pbramlett:
If you click the "send / Recieve" button are you presented with an error?
Is your "Work Offline" button selected?
The answer to the first question is no, all that happens is that the message stays in the Outbox.
As for the second question, no, it Outlook shows that I am working online.
Were the messages that are stuck large attachments like photos etc?
What is the status indicator doing at the bottom of Live Mail when you send/receive does it have an Exclamation point? This would be on the very bottom right of the program next to "working online globe"
Regards,
P.
April 06, 2017, 04:18 PM
David LeeGenerally, it will remain a unsent draft if you dont have a email address, subject and email body of text or attachment. Are you filling in all 3 parts of a email?
April 06, 2017, 04:41 PM
clubleaf206quote:
Originally posted by pbramlett:
quote:
Originally posted by clubleaf206:
quote:
Originally posted by pbramlett:
If you click the "send / Recieve" button are you presented with an error?
Is your "Work Offline" button selected?
The answer to the first question is no, all that happens is that the message stays in the Outbox.
As for the second question, no, it Outlook shows that I am working online.
Were the messages that are stuck large attachments like photos etc?
What is the status indicator doing at the bottom of Live Mail when you send/receive does it have an Exclamation point? This would be on the very bottom right of the program next to "working online globe"
No, no large attachments.
No, there is no exclamation point next to the working online globe.
___________________________________________________________________________
"....imitate the action of the Tiger."
April 06, 2017, 04:43 PM
clubleaf206quote:
Originally posted by David Lee:
Generally, it will remain a unsent draft if you dont have a email address, subject and email body of text or attachment. Are you filling in all 3 parts of a email?
All I'm doing is attempting to respond to a message that I have received, so all those parts of the email are already filled in.
___________________________________________________________________________
"....imitate the action of the Tiger."
April 06, 2017, 04:45 PM
clubleaf206quote:
Originally posted by Paten:
What email service are you using? If it's Outlook.com you should probably move to another email client anyway.
Outlook isn't giving me problems, I have Hotmail accounts that I use through Outlook and I'm able to both receive and send messages and replies to messages.
___________________________________________________________________________
"....imitate the action of the Tiger."
April 06, 2017, 05:03 PM
PatenSo what account are you using the Windows Live Mail client for? If it is a Outlook.com, Live.com or Hotmail.com account, Microsoft changed something that makes Windows Live Mail not work correctly with those accounts and no longer updates the product. I used to use WLM with my Hotmail accounts and had problems where I was losing messages. I transitioned to Thunderbird, and while it isn't as good as WLM was, it actually works.
If you aren't using it with a Microsoft webmail service then I think it should work and uninstalling and reinstalling may fix it. However since Microsoft doesn't support it anymore, you should find another email client anyway.
April 06, 2017, 05:11 PM
clubleaf206It's what my default (cox.com) email goes through. If you were to send me an email using my SF contact information that is what it goes through to send me the message. And, as I said, I'm receiving messages, I'm not able to reply/send messages at the present time.
___________________________________________________________________________
"....imitate the action of the Tiger."
April 06, 2017, 05:19 PM
stoic-oneCox didn't happen to change their SMTP settings/port did they?
April 06, 2017, 05:21 PM
pbramlettquote:
Originally posted by clubleaf206:
It's what my default (cox.com) email goes through. If you were to send me an email using my SF contact information that is what it goes through to send me the message. And, as I said, I'm receiving messages, I'm not able to reply/send messages at the present time.
It could be that your cox.com outgoing server address and port has changed.
This link has the outgoing server addresses for cox.com If it was working and then just quit then its likely something with your antivirus etc on your computer. But, here is the info for you to compare your settings too.
http://www.cox.com/residential...df-ccef-000000000000
Regards,
P.
April 06, 2017, 05:28 PM
clubleaf206Interesting, the outgoing port was set on 25 and your link shows the port number as 465. I just reset it to the latter number, I'll try a test and see if it has fixed the problem.
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"....imitate the action of the Tiger."
April 06, 2017, 05:32 PM
stoic-oneThey may have blocked 25 because most spammers try to use it.
April 06, 2017, 05:41 PM
clubleaf206Darn it, it didn't work. There is a second port number listed that I also tried with no luck.
This is the message I got, when I closed and then reopened WLM.
Delete the photo email, create a new one, and try to send it again.
Server: 'smtp.east.cox.net'
Windows Live Mail Error ID: 0x8CCC0002
Protocol: SMTP
Port: 587
Secure(SSL): YesThe thing is, I didn't send a photo email. (?)
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"....imitate the action of the Tiger."
April 06, 2017, 06:07 PM
0-0Outlook.com mail stays in the remote server and you see a reflection of it.
It is ok to simply remove the accounts from your wlm, reboot and open m to load the hotmail acounts once again. The folders should appear and populate in a while.
Your pop accounts are downloaded to your wlm client computer do not try the same with these accounts.t
MS is phasing out wlm and giving you all kinds of headaches to do so, mine went autistic a few times so i'm now trying thunderbird. Works fine with hotmail but haven't figured out my pop account yet. Lo al help desk is clueless.
0-0
"OP is a troll" - Flashlightboy, 12/18/20
April 06, 2017, 06:16 PM
clubleaf206SUCCESS!!! It apparently is some sort of corruption in icloud (which I don't use) and I finally found a message with photos in it that I deleted. I then switched back to the original port number and sent some tests to myself.
I also learned that I should include photos as attachments instead of placing them within the body of the message. Thanks, everyone for your help with this.

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"....imitate the action of the Tiger."