SIGforum
Anyone here using a Simplisafe system, with the camera doorbell?

This topic can be found at:
https://sigforum.com/eve/forums/a/tpc/f/320601935/m/1690033464

December 15, 2019, 09:59 AM
vthoky
Anyone here using a Simplisafe system, with the camera doorbell?
Good morning, SF. I'm here with questions again.

I was recently helping set up a Simplisafe system, and the homeowner had added the video doorbell. In the process of setup, I noticed that the doorbell unit (the box on the wall in the hallway) was making a growling/buzzing sound. I don't know how else to describe it, other than it sounds like the mechanical timer I sometimes plug into an outlet ahead of the percolator, but louder.

One thing led to another, and I ended up bringing the system to my house for some additional setup. I've just removed my standard doorbell button and installed the Simplisafe device, and decided to take a moment for some coffee. While sitting here, I noticed sort of a low grumble... not unlike Mom's ancient electric clock. As I walked around the house I passed by the doorbell unit. Guess what! That's where the sound is coming from.

So it appears there's something in the Simplisafe device circuit that has the bell-ringer solenoid partially energized (?) all the time, creating the buzzing sound.

Questions:
1. Why?
2. Is it normal?
3. Has anyone else here noticed this?
4. What else should I know?

Thanks, all. As always, I appreciate the help and guidance.




God bless America.
December 15, 2019, 11:49 AM
4MUL8R
Mine doesn't. Check short circuit across bell terminal. It is possibly a short with resistance.


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Trying to simplify my life...
December 15, 2019, 11:56 AM
btgoanna
There is a lot in their forums in this
Something about the doorbell mismatch with the camera

Mine works fine , but I believe there is a kit they will send to install across the camera to fix this

You need to contact their support and they send for free



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December 15, 2019, 07:00 PM
JohnV
I have simplisafe with the doorbell and I don’t hear any buzzing or other noises from the doorbell.





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