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Knowing is Half the Battle |
We traded our 2017 Suburban LT with 95,000 miles in on a new 2022 Suburban Z71 last week. The 2017 already had the $1,200 air compressor repair a couple years ago, the transmission went out 4,000 miles ago so that was a $5,500 rebuild with the updated parts, only thing left was the DOD lifter failure, but I had started running a Range DOD disabler. The transmission rebuild had a 24 month, 24,000 mile warranty, which we would run through in less than a year so I started looking for a replacement certified pre owned or take a chance on new. The prices on 2019 or 2020 Suburbans and Yukon XLs were almost as much as buying new. I discovered the only bench 2nd row Suburban Z71 in the whole country at a dealership right now was 2hr away. It was MSRP, like everything else, but it was before 2 inflation price increases on sticker, so was $3,000 below what a 2023 Z71 would cost. They wouldn't accept wife's supplier discount, but I was able to use $2,000 otherwise non-compatible GM Card rewards on it and they were offering $2,500 more on our 2017 than a local dealer. It had a side impact air bag deployment in its history thanks to a deer strike. Anyway, pick it up, drive home in demo mode, no problems. Register the infotainment and it crashes with the first "over the air update." It also wouldn't play audio via a USB flash drive. When it crashes, you cannot turn it off and on again, you have to take it to the dealer to restore. They restored it, 2nd drive and it crashes the next day, this is all below 250 miles on it. I take it there again and they give me a loaner to dig into it. They restore it again and this time the infotainment works better than it always has. Dealership lectures me about the USB drive, I had a long discussion with the technician about the music on there, some are purchased mp3s, some are converted mps via Mediamonkey. They basically allege I have corrupted files on the USB or an .exe on it (which there isn't), that corrupts the infotainment. I vow to not insert the USB in for awhile to see what happens. I don't know if it is the cause or a parallel issue, but who designs an infotainment center that can crash from putting a USB drive with music on it? I tried the USB on the loaner Silverado which has a simpler infotainment, it doesn't recognize or play it. I try another one, same issue. These USBs have no problems playing on: 2017 Suburban, 2017 Honda Accord, Sony aftermarket head unit in a 2003 Silverado, two rental current generation Ford Expeditions. When I picked up our Suburban, the technician was kind enough to take out my owner's manual and put it in the console in front of my USB drives. I've been Go Pro'ing every drive since to see if its the Over the Air Updates bricking it and not "my USB drive." So far so good, but it is probably caught up with updates. With the latest generation of GM, you no longer have a CD player. You no longer have an AV mini-input. You no longer can play USB music. (From what I read on the interwebs, the USB is a common complaint with these infotainment systems, they want you to play streaming or Bluetooth audio. I am going to have to use a cigarette lighter plug in FM modulator to play USB drives, on a $70,000 SUV. In other news, I like everything else about it better than our 2017. The 10 speed transmission and the 3.43 rear has much more pickup in town. The brake pedal doesn't have half a mile of travel before you get feedback. You don't have to push the gas pedal through the floorboard to get it to kickdown gears. Also, the selling dealership hid Scentsy air freshener wafers in it. What psycho does that to a new car? I just thought the smell of GM New Car changed with this generation, then our wife found the first one under the driver's seat while looking for something in the 2nd row. A day later I found one under the passenger seat. Last night I found 2 more under the 2nd row. | ||
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| Member |
Sounds like the sun has set on your USB. I use Apple CarPlay now to stream my music and I am looking into going wireless with that. End of Earth: 2 Miles Upper Peninsula: 4 Miles | |||
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| Knowing is Half the Battle |
I'm 43, I don't want to have to upload my music into some cloud and stream it which would require data and being within cellular range. My wife is hellbent on this issue. I told her she can drive down to Arlington and strike outside the plant. These things don't even have the old school iPod interface. If you plug an iPod into the USB, nothing happens. | |||
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Dies Irae |
I got a '23 2500 LT at Christmas. January 2, I get a row of dead pixels. Without going into a long story, I go for the third time Friday to finally get it replaced. I have IOS-code radio (no nav, but wireless CarPlay and the bigger screen). I have the occasional glitch where all of a sudden the input will go from (say) SXM to either my tethered phone or to home screen. It doesn't linger; I can change it back with no issues. I have not tried playing media from USB, but it works fine either tethered or wireless for CarPlay. When setting up preferences, I did check for OS updates and system was up to date. But I also wonder about your thumb drive. There is a man named Phil Gamboa on YT that had a video of updating OS via thumb drive and he had to try three different ones before he found a compatible one. That said, I guess his truck was a generation behind your Suburban but it does show they can be finicky about detachable drives. | |||
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Fighting the good fight |
Good news! There's no cloud streaming or cellular data necessary with Bluetooth. Bluetooth works basically like a higher quality version of the old school FM modulator you referenced, with a short-range non-cellular wireless connection between two electronics. Most car audio systems (and even most headphones) don't have provisions for physical connections these days, instead relying on Bluetooth. So your best bet is to either copy your mp3s onto your smartphone for Bluetooth broadcast (which is what 99% of folks do nowadays if they're not using streaming audio), or else get an inexpensive Bluetooth mp3 player if you don't want to use your smartphone or don't have a smartphone. Such as a Sandisk Clip for ~$40: https://www.westerndigital.com...essories/mp3-players Think of it like a wireless iPod, if that helps.  | |||
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| Knowing is Half the Battle |
I also want an 8 track, Betamax, VHS, DVD/Blu-Ray player, and Laserdisc. GM needs to build The Homer. Ours doesn't have the rear entertainment, but what I gather is people aren't pleased with it because it won't play DVDs or Blu-ray as their is no drive for either, instead it is.....streaming. | |||
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| Dies Irae |
https://www.youtube.com/watch?v=JyoItRqOYTw Hope this displays.Anyway, he had his radio moduleflashed for nav, so I guess that means OS updates via thumb drives. But still, it demonstrates the fundamental issue of the unit itself recognizing certain drives. | |||
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Member |
Newer vehicle means more headaches, not less. Sell that hunk of shit and buy a nice 1985 Suburban for 10K, spend 10k updating to a modern driveline, 10k on the interior, 5k on the suspension and have a vehicle that does it all the way you want it done for half of what the new one cost. I've gotten to the point I HATE newer vehicles. They force so much integrated technology down your throat that you can't fix it yourself, but the dealers can't diagnose or fix it either. Then their solution is don't use the USB. The USB is the problem, not the engineering on our 70k-100k vehicle. My solution going forward is to just keep what I have now running until the end of time. "The people hate the lizards and the lizards rule the people." "Odd," said Arthur, "I thought you said it was a democracy." "I did," said Ford, "it is." "So," said Arthur, hoping he wasn't sounding ridiculously obtuse, "why don't the people get rid of the lizards?" "It honestly doesn't occur to them. They've all got the vote, so they all pretty much assume that the government they've voted in more or less approximates the government they want." "You mean they actually vote for the lizards." "Oh yes," said Ford with a shrug, "of course." "But," said Arthur, going for the big one again, "why?" "Because if they didn't vote for a lizard, then the wrong lizard might get in." | |||
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Giftedly Outspoken |
I currently have a 2022 Chevy Traverse and had a 2020 Traverse prior to it (these are work issued fleet vehicles). GM's infotainment systems suck. Have had problems with them on both vehicles. The best is when I play music via bluetooth then switch to satellite radio and now both the bluetooth music and the satellite radio are playing at the same time. Sometimes, you gotta roll the hard six | |||
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| Conveniently located directly above the center of the Earth  |
Had to chuckle over this & previous comments on various 'entertainment' systems. Like all aging hipsters, dating back to the original 5W tape players in early 60s, gullible me always wanted bigger/better/louder/clearer/newer etc for my acoustic pleasures. Somewhere along in the early 2000s I noticed my sound equipment was decreasing in pleasurable use, regardless of what it cost or did. I bought a new 2020 Ranger a few years back, with nearly all the upgrades to the 'infotainment' theory of 'too much is not enough'. I anticipated gleeful use of the massive upgrades in large screen dash access to all my important controls of such. In short order, the sudden realization that I really didn't care for the demands of continual upgrades, learning how to ride the horse I just bought let alone put up with the non-changeable parts of the operating requirements. My own use of the radio is perhaps less than 15% of the driving time, and the navigation needs are handled very well with a dedicated GPS. I don't need or want that expensive unit after all. Despite doing the mandatory 'install' & then 'update' and then 'update 2' etc in the first few weeks, regardless of how simple it all was supposed to be, my hostility grew to being hostage to satisfying its little electronic whims & trying to anticipate whatever bit-pout it injected next, I fired it. No updates. No plugging electronic binkies in to make the screen satisfied; no repetitive need to live at the dealer for service. In short I can enjoy the comforts of the new mechanical upgrade from my old vehicles. I can enjoy the driving moment and my own thoughts without being confronted with an endless list of stuff that needs fiddling yet is never satiated. The next New Rig I buy will purposefully avoid certain fantasies I thought would soothe my travels. Good luck to OP on soothing those gremlins in your new rig. | |||
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| No, not like Bill Clinton  |
What Rogue said, Bluetooth I am in love with the Android Auto/Apple Carplay Google maps works flawlessly as does streaming music | |||
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| Knowing is Half the Battle |
I should have bought a Kentucky Harvester. Also, due to the chip shortage, this vintage of Suburban has several "dealer to retrofit later" or whatever with $50 credits for no heated seats and no parking sensor. However, my seats heat, I'm not to worried about the parking sensor, when that chip comes in it will probably brick the infotainment also. Some of these have no heated steering wheel, not to be retrofitted. Ours works swimmingly, you can cook your morning bacon off that thing. I told the dealer I was interested in GM's Extended Warranty. He sold me a Protection Plan from Zurich, no thanks after reading the hurdles I have to jump through for those claims I am cancelling it. (Note to future me re-reading this thread 3yrs or 36,001 miles from now, you were a moron for cancelling.) | |||
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I Deal In Lead |
Personally, I love the new vehicle infotainment systems. Prior to the 2021 Bronco Sport I have I had a Ford Ranger Tremor. the Ranger Tremor was a Ranger SuperCab given a 485-watt Pioneer sound system and a 10-inch sub woofer in the rear floor, behind the front bench seat. This was accompanied by a high output alternator and a new head unit that featured an in-dash CD and cassette player, along with an AM/FM radio. The Bronco's infotainment system is superior in every way. I've had a lot of cars over the years from my first 1950 Ford 2 door Business Coupe to today and they all had one thing in common. They never had their radios turned off. I don't even know if you could turn them off. Music for me is something I want to be around all day long. I get up in the morning, start streaming Sirius XM in my great room, then take the dog out for her business and turn on the Patio Streaming system. They stay on until dinnertime and sometimes beyond. I start the Bronco or my old pickup and as soon as the engine starts, the radio starts playing. | |||
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| Fighting the good fight |
Cassette player... Wuzzat? Wait, is that like one of those old-timey iPhone holders?  (  ) | |||
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| Do the next right thing  |
I have nearly a thousand albums on my phone that I stream over Bluetooth. It's a lot easier than USB, and your truck likely has Apple carplay and Android auto. This all presumes a smartphone, of course. | |||
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| Page late and a dollar short |
Not jumping in on the infotainment issues, I’m lost on those. But, if your transmission goes bad look into GM’s own line of new and remanufactured engines, transmissions and transfer cases. Many dealers aggressively price these, GM sells them in various promotions and sometimes rebates to the customer. Biggest thing, they come with a 36 month/100,000 mile warranty parts and labor good at any GM dealership regardless if it was dealer or independent shop installed. I used to sell these, they have the latest upgrades installed at the time they are built. -------------------------------------—————— ————————--Ignorance is a powerful tool if applied at the right time, even, usually, surpassing knowledge(E.J.Potter, A.K.A. The Michigan Madman) | |||
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Caribou gorn |
Just curious if your new Z71 Yukon/Tahoe has 4WD Low gear? I have a 2015 Texas Edition which is 4WD but only has 4 Hi and 4 Auto. It's fine for my use but I was a little surprised when shopping for that vintage. I'm gonna vote for the funniest frog with the loudest croak on the highest log. | |||
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| Raised Hands Surround Us Three Nails To Protect Us  |
The infotainment system is atrocious in the newest generation for many reasons to include the ones you have included. We have a 2015 and it is much more user friendly than the new generation. My gripe with the 2015s is that CarPlay was not available. However just swapping out a couple modules for the newer ones will get you CarPlay. It’s not cheap but there is no way to swap out head units so the $700 for the modules is worth it in my book and hopefully they will arrive soon.
It’s the same as your generation Suburban you have to get the Max Trailering Package to have the 2 speed transfer case. ———————————————— The world's not perfect, but it's not that bad. If we got each other, and that's all we have. I will be your brother, and I'll hold your hand. You should know I'll be there for you! | |||
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| Member |
Good luck with that. The 16.2 ISO update has issues with incomplete bluetooth connections, it will start the audio and trigger the file to play but the audio is 100% muted, can't listen to music and no sound with the phone either. About 1 in 4 times it will produce a complete connection on the first try. Otherwise you have to shut down the power to the entire car and try again. To spare the starter motor I've been cycling the ignition without depressing the clutch until I get a complete connection with the sound playing. Talked to Apple about this and the suggested that I update to 16.3 and update the Sync 3 in my care to the latest version. Did that with no solution and now I get a nag screen saying "SYNC can check for updates when connected to a WI-FI network" every damned time I start the car. At this point I would really like to kick the asshole programmer who came up with that idea as hard in the balls as I am capable of. IMO updates are a very bad thing and if you have an option that will allow you to shut them off the smart thing to do is shut off any auto update you can. I've stopped counting. | |||
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| Knowing is Half the Battle |
Yes, the 2022 Z71 has the 2 speed transfer case without Max Trailering. Mine does not have Max Trailer. No electronic brake control but I have 4 Hi, 4 Lo and 4 Auto. Max Trailer was unable to be purchased alot in 2022 due to the chip shortage is my understanding. We just do not store music on our phones. I usually fill it with pictures and other stuff instead of music. I don't know if this will change us, I doubt it. One thing I do like about more recent infotainment systems is the buffer for Sirius/XM. Our 2017 Suburban didn't have it but our 2017 Honda does. When you cycle through stations the first time it will go to the beginning of the song on each station, the 2nd time through it will go live. This 2022 Suburban takes it further. You can pause and then replay and even start the song new and then later go back live. I guess my biggest gripe in this is having a system that evidently was so thrown off on having a music USB device inserted that it somehow thought that was a software update and crashed the whole system, so I'm scared to even use a USB drive in it, despite it having support to play USB audio. The half page long condescending note from the technician drives that point home, stating: "Recommend customer to not use converted MP3 files but to download them as an MP3 directly from a trusted source as illustrated in page 159 in the Owners Manual or the media files can affect the performance of the infotainment system." Give me a break, is the system that fragile the whole things goes kaput from inserting a USB media drive in it? That is the GM technician's theory and I got interrogated on the service floor asking me if I was SUUUUURE there was not .exe file on that drive, which there isn't. I still think it is a parallel issue, the system was running slow and jerky before I even put a USB drive in it. I think one of the updates hadn't uploaded correctly. It's running far better now than before I even put a USB drive in. I'm too old for this shit. I guess I will explore Bluetooth options, I'm not going to cloud host it. | |||
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