I moved to Proton a few months ago, and while I don’t know about all of its features, all I know is that after changing over from hotmail, that I am having zero spam.

It is SO refreshing to not receive ANY spam. Like others here, a lot of time in dealing with email is checking spam to see if any of your regular mail may have been sent there.

I use the free version, but I’ve foutthat if I want to use the app on my iPad, I will have to pay. Unless I missed it, I will have to pay for the ‘free’ account. Because of this, I just log onto the Proton site on my iPad and use the app on my iPhone.

I am really considering a paid version of Proton as it doesn't fund Google or Yahoo (companies that are in favor of stripping our rights away).

Also I can have three email addresses (one for my wife, one for me, one for my photography business).

Coming by at this from outside the box. Have you recently changed or reset your Century Link router? Do you own your own router. Whenever I have trouble (because I own my own router) with ANY internet/email provider it usually winds up being something the provider needs to fix on their end. It also usually ends up that it is the MAC address or ip address of the router that needs updated on their system.

There is also a chance that this isn't the problem, but it is another avenue to double check. Call the provider and make sure they have your router set up correctly on their system.

quote:

Originally posted by ffips:
Coming by at this from outside the box. Have you recently changed or reset your Century Link router? Do you own your own router. Whenever I have trouble (because I own my own router) with ANY internet/email provider it usually winds up being something the provider needs to fix on their end. It also usually ends up that it is the MAC address or ip address of the router that needs updated on their system.

There is also a chance that this isn't the problem, but it is another avenue to double check. Call the provider and make sure they have your router set up correctly on their system.

I got rid of CenturyLink as my ISP last year as they can't provide a stable service... i.e. constant outages some lasting for days. I am able to retain my CenturyLink email as I still have a landline phone service with them due to cell service being spotty here in the NE Oregon Desert even with the big carriers.

I have switched my ISP to Starlink (residential Max plan) last year. When we changed internet providers we changed the port settings on the email in Outlook, and most of the time the emails would import to Outlook, but once in a while I would time out. Now I am unable to connect to the email using Outlook, but I access the webmail without any issue.

I prefer the ease of use of Outlook over the webmail as I know where to go to add signatures, insert files to an email, and other functions.

You could try using a VPN to test if your IP is being blocked.

quote:

Originally posted by lizardman_u:

quote:

Originally posted by ffips:
snip

I got rid of CenturyLink as my ISP last year as they can't provide a stable service... i.e. constant outages some lasting for days. I am able to retain my CenturyLink email as I still have a landline phone service with them due to cell service being spotty here in the NE Oregon Desert even with the big carriers.

I have switched my ISP to Starlink (residential Max plan) last year. When we changed internet providers we changed the port settings on the email in Outlook, and most of the time the emails would import to Outlook, but once in a while I would time out. Now I am unable to connect to the email using Outlook, but I access the webmail without any issue.

I prefer the ease of use of Outlook over the webmail as I know where to go to add signatures, insert files to an email, and other functions.

Okay, so, with what you have just stated, Century Link is out of the picture at this point. I fully understand that you want to use Outlook. Are you attempting to use your old Century Link email address or are you using an email address provided by Starlink or some other provider?

It might have taken awhile for Century Link to cut the cord on your email account. If they did record reconciliation, this might be the cause of your recent issue.

If Starlink has provided you an email address then I believe your issue is that you need to configure Outlook to use the Starlink server(s) rather than the Century Link ones.

Email is active and available for me through Centurylink as I have a landline phone account with them.

My cord isn't cut. I simply can't migrate my email from CenturyLink Webmail to my computer using Microsoft Outlook 2019.

OK, here’s the solution.

Key predicating assumption…you cannot configure the old address for whatever reason.

Create a new e-mail account with the provider of choice. Proton, Google, Apple, whoever. Use the closest address to your current email address @ new webmail dot com.

Set up the new email with your preferred mail client, which is outlook as a standalone program, not webmail.

In the century link webmail, create a rule to forward all your mail. To the new webmail address. Which you access on the old outlook program.

Then to each email of consequence you reply from the new webmail address. The recipient is politely guided to your new email address and sees it on the subject line…new email address: please update your records.

In time, you simply transfer your digital identity to the new address.

You don’t have to delete the old century link address. It can remain active for banking, whatever. Or you can in a few days simply update all your accounts.

I would never keep an email address from a defunct company simply because I like outlook.

quote:

Originally posted by lizardman_u:
Email is active and available for me through Centurylink as I have a landline phone account with them.

My cord isn't cut. I simply can't migrate my email from CenturyLink Webmail to my computer using Microsoft Outlook 2019.

Okay. Here are 2 links from CenturyLink that might help. Link 1 and Link 2

You've potentially already seen this info. I would suggest setting up your account to use IMAP.

The good news is you CAN send/receive via webmail. So, that verifies the account is good and working. Now I believe you're down to just getting Outlook configured properly. I have no clue why it may have changed, but all indicators point toward a config issue with Outlook or a settings change at CenturyLink. I am trying to walk you though your end to make sure it is all good so that you can snap CenturyLink back in line because you know your end is proper.

quote:

Originally posted by ffips:

quote:

Originally posted by lizardman_u:
Email is active and available for me through Centurylink as I have a landline phone account with them.

My cord isn't cut. I simply can't migrate my email from CenturyLink Webmail to my computer using Microsoft Outlook 2019.

Okay. Here are 2 links from CenturyLink that might help. Link 1 and Link 2

You've potentially already seen this info. I would suggest setting up your account to use IMAP.

The good news is you CAN send/receive via webmail. So, that verifies the account is good and working. Now I believe you're down to just getting Outlook configured properly. I have no clue why it may have changed, but all indicators point toward a config issue with Outlook or a settings change at CenturyLink. I am trying to walk you though your end to make sure it is all good so that you can snap CenturyLink back in line because you know your end is proper.

Playing in a settings tab on Centurylink Webmail it looks like maybe they are demanding two factor authentication... that would explain why Outlook isn't able to connect. The webmail doesn't require me to use two factor authentication....that could be the change that caused Outlook to drop connection. They have a mechanism to add a password for Outlook to use the two factor authentication.

I have seen yahoo mail and gmail do the same with 2FA, that could be an issue, I've also had my emails shut down when running a VPN, they may not see your address as US based if the VPN has you in Butswanafart Ukraine , so if you have a VPN, turn it off and see what happens.

Long Term getting the Proton Mail account and doing what 4MUL8R suggests of forwarding mail from Century Link to the new Proton account and then you reply to those emails you want to have the new address makes sense.

This would also allow you to let the Century link account to remain open and any spam you get would not see your new email. So you don't reply or block it, you just delete it and let it sit at Centurylink.

Over a short time your new email will be reduced to friends and other important contact/company that you want.

For a while at least, and if you have to put an email into some web page to register, just give them the Centurlink address and then your new email won't be registered for some discount that will end up with you getting spammed..

quote:

Originally posted by lizardman_u

Playing in a settings tab on Centurylink Webmail it looks like maybe they are demanding two factor authentication... that would explain why Outlook isn't able to connect. The webmail doesn't require me to use two factor authentication....that could be the change that caused Outlook to drop connection. They have a mechanism to add a password for Outlook to use the two factor authentication.

Sounds like you're on the right path again.

Proton Mail is your ticket. The pay-for version. It is NOT expensive. Be done with outlook, pop, imap, badda dadda ding dong, just use Web based Proton mail. Pay your $25 per year and just fuggettabout it.