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Hey, Home Depot! Where's my thirty cents? Login/Join 
Member
Picture of vthoky
posted
A minor rant, for sure....

Two months ago, my Home Depot card bill was $45.16. I fat-fingered the payment (and I'll take full responsibility for the goof) and paid $45.46. The next month's statement showed a $0.30 credit, as it should have. I didn't buy anything there that month. This month's statement just arrived... my 30-cent credit showed, plus a new 30-cent "adjustment," bringing my balance to zero.

Zero balance... good. Hey, wait! Where'd my 30 cents go?

No, I don't expect HD to send me a check -- that'd be stupid. But neither do I expect them to create a bogus "adjustment" so as to clear the liability from their books and allow them to pocket my [pocket] change.

It's just 30 cents. But doggone it, man, it was MY 30 cents. If I had shorted them 30 cents, they'd have charged me interest! (And probably would have figured some way to pin an additional fee onto it as well.)

Guess who gets to spend some time on the phone tomorrow? Grrr.

Yes, my time is worth more than that, but principles have value too.




God bless America.
 
Posts: 12397 | Location: Hokie Nation! | Registered: July 15, 2007Reply With QuoteReport This Post
paradox in a box
Picture of frayedends
posted Hide Post
You can damn well bet if you had a 30 cent balance and missed a minimum payment they’d hit ya with a $30 fee and ding your credit score.




These go to eleven.
 
Posts: 12025 | Location: Westminster, MA | Registered: November 14, 2006Reply With QuoteReport This Post
Drill Here, Drill Now
Picture of tatortodd
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That's ballsy on their part. Sick 'em.



Ego is the anesthesia that deadens the pain of stupidity

DISCLAIMER: These are the author's own personal views and do not represent the views of the author's employer.
 
Posts: 21679 | Location: N. Houston, TX | Registered: November 14, 2005Reply With QuoteReport This Post
His Royal Hiney
Picture of Rey HRH
posted Hide Post
Fuck that adjustment. I would ask them to send you a check.



"It did not really matter what we expected from life, but rather what life expected from us. We needed to stop asking about the meaning of life, and instead to think of ourselves as those who were being questioned by life – daily and hourly. Our answer must consist not in talk and meditation, but in right action and in right conduct. Life ultimately means taking the responsibility to find the right answer to its problems and to fulfill the tasks which it constantly sets for each individual." Viktor Frankl, Man's Search for Meaning, 1946.
 
Posts: 18503 | Location: The Free State of Arizona - Ditat Deus | Registered: March 24, 2011Reply With QuoteReport This Post
Step by step walk the thousand mile road
Picture of Sig2340
posted Hide Post
Fuck Home Depot.





Nice is overrated

"It's every freedom-loving individual's duty to lie to the government."
Airsoftguy, June 29, 2018
 
Posts: 30406 | Location: Loudoun County, Virginia | Registered: May 17, 2006Reply With QuoteReport This Post
Run Silent
Run Deep

Picture of Patriot
posted Hide Post
Read your terms…

“We treat a credit balance as a balance of zero”

It’s in there. Prevents them from having to issue checks.


_____________________________
Pledge allegiance or pack your bag!
The problem with Socialism is that eventually you run out of other people's money. - Margaret Thatcher
Spread my work ethic, not my wealth
 
Posts: 6753 | Location: South East, Pa | Registered: July 04, 2002Reply With QuoteReport This Post
His diet consists of black
coffee, and sarcasm.
Picture of egregore
posted Hide Post
quote:
Read your terms…

“We treat a credit balance as a balance of zero”

It’s in there. Prevents them from having to issue checks

 
Posts: 26429 | Location: Johnson City/Elizabethton, TN | Registered: April 28, 2012Reply With QuoteReport This Post
I Deal In Lead
Picture of Flash-LB
posted Hide Post
quote:
Originally posted by Patriot:
Read your terms…

“We treat a credit balance as a balance of zero”

It’s in there. Prevents them from having to issue checks.


I had a $50.00 credit balance with them last summer from a flooring job they did for me.

They sent me an email and called my cell and a left a message for me to come to the store and get a refund.

OTOH, there's a huge difference between $50.00 and 30¢
 
Posts: 10531 | Location: Gilbert Arizona | Registered: March 21, 2013Reply With QuoteReport This Post
paradox in a box
Picture of frayedends
posted Hide Post
Yeah, I'm wondering if there is some dollar amount that policy applies to. Like, less than $1 or something.




These go to eleven.
 
Posts: 12025 | Location: Westminster, MA | Registered: November 14, 2006Reply With QuoteReport This Post
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They shouldn’t need to send a refund check. Just keep the credit balance on the account, and it gets used up when you next use the card. I usually round up my all payments to the next dollar, mostly because once I transposed the cents (bill was for something like $58.54 and I sent check for $58.45). Got a nice $5 service charge on my next bill for the 9 cent mistake. I have an Amex card that carried a 1 cent credit for months.
 
Posts: 2970 | Location: South FL | Registered: February 09, 2007Reply With QuoteReport This Post
Member
Picture of vthoky
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quote:
Originally posted by Dwill104:
They shouldn’t need to send a refund check. Just keep the credit balance on the account, and it gets used up when you next use the card.


This, exactly. Don't send me a check, just put the 30 cents back on my account. It'll get spent next month -- heck, it'll probably get spent this week.

And frayedends is right -- evidently if there's an overage of less than a dollar, they just pocket it and laugh. Roll Eyes




God bless America.
 
Posts: 12397 | Location: Hokie Nation! | Registered: July 15, 2007Reply With QuoteReport This Post
Staring back
from the abyss
Picture of Gustofer
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Makes for easier bookkeeping.


________________________________________________________
"Great danger lies in the notion that we can reason with evil." Doug Patton.
 
Posts: 18542 | Location: Montana | Registered: November 01, 2010Reply With QuoteReport This Post
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Picture of vthoky
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It's easier to make an "adjusting entry" and take away my credit balance than it is to just leave the credit balance sitting there? Confused




God bless America.
 
Posts: 12397 | Location: Hokie Nation! | Registered: July 15, 2007Reply With QuoteReport This Post
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posted Hide Post
quote:
Originally posted by vthoky:
It's easier to make an "adjusting entry" and take away my credit balance than it is to just leave the credit balance sitting there? Confused



They probably have to send monthly statements with any balance, negative or positive. I have a home depot card I seldom use. I do not receive a statement when there is no balance.


 
Posts: 5217 | Location: Pittsburgh, PA, USA | Registered: February 27, 2001Reply With QuoteReport This Post
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Picture of UDDwaine
posted Hide Post
Umm

 
Posts: 419 | Registered: February 14, 2005Reply With QuoteReport This Post
Member
posted Hide Post
Banks do this sort of thing as well. Of course our wonderful Federal goverment sends out checks for four cents. Medicare sent his mother a refund in that amount.
 
Posts: 15399 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
Back, and
to the left
Picture of 83v45magna
posted Hide Post
HD are the same dumbasses that tried to tell me there was a national currency shortage during the initial months of the lovely 'two weeks' to flatten the curve.

I have significantly curtailed my shopping there ever since. I found a true value hardware store that actually still resembles one inside and I go there now.
 
Posts: 6645 | Location: Dallas | Registered: August 04, 2011Reply With QuoteReport This Post
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