My Apple mouse is really showing its age, flakey connection with batteries, so I looked for the newer type that's rechargeable.

Found one at a decent price on Ebay described as "New, in original packaging..."

Received a used, dirty, scratched mouse with filthy adhesive residue on the bottom, in a zip-lock bag, no Apple documentation, no USB-C to lightning cable (this is packaged with a new Apple mouse), absolutely not as described.

As expected, seller is not responding to email. Ebay's customer NO-support says that they will step in if I am unable to reach a satisfactory arrangement with the seller within six days.

I need to find out whether Guido and Angelo have a branch office in Newark NJ (seller's location). What's the going rate for kneecaps?

Tell Ebay the problem and send them a picture. I get a bad individual at times and I ask for my money back.

Try Walmart.

eBay will take care of it for you.

Just follow the refund process. While timely ebay takes care of the buyer.

quote:

Originally posted by V-Tail:
My Apple mouse is really showing its age, flakey connection with batteries, so I looked for the newer type that's rechargeable.

I have two of the Magic Meece that take batteries, purchased in 2011. One recently start exhibiting the same symptoms you describe. Try this. Take a Q-tip and some denatured or rubbing alcohol, and clean the battery terminals inside the mouse, both + and -. Doing that revived my mouse to like new.
 
I really do not want to go to the new style Magic Mouse that is rechargeable. I consider it a major design defect that you cannot use it while it is charging.

Just check item not as described and they will absolutely refund it.

eBay will contact them first and if they fail to respond, you will be refunded with no requirement to ship the item back.

This is a well known problem with an easy fix.

Take a business card and cut it to fit the battery compartment. Load new batteries. Place card on top of batteries. Close cover.

quote:

Originally posted by Mars_Attacks:

Just check item not as described and they will absolutely refund it.

eBay will contact them first and if they fail to respond, you will be refunded with no requirement to ship the item back.

I have done that, seller has not responded, no surprise there. Ebay auto-response says that they will step in if no satisfactory arrangement with seller is agreed to by this coming Wednesday. My main complaint is a seller who advertised "new in original package, and then sent a used, dirty, mouse in a ziplock bag with no cable. Definitely needs a visit from Guido and Angelo.

quote:

Here's the auto-response from Ebay:

Thanks for letting us know about the problem you had with this transaction. We're here to help.

The seller should respond and let you know what to do next. If you don't hear back or can't work things out, you can ask us to step in and help starting on July 19, 2023.

---

Chip -- I'll try that.

---

Henry -- I'll try that, too. I have no problem with the inability to use a mouse while charging, I can leave it plugged in overnight once a week.

Holy cheemoly, $80 bucks for just a mouse, it better have some awesome freaking magic in it for that price.

quote:

Originally posted by V-Tail:
... seller has not responded, no surprise there. Ebay auto-response says that they will step in if no satisfactory arrangement with seller is agreed to by this coming Wednesday.

And they will.

I've had it happen twice: Once with a Canon DSLR camera and another time with something else I cannot recall.

In the DSLR case the seller waited until the last minute before eBay would step in and initiated the return process. In the latter case the seller did nothing and eBay made me whole.

Actually, there was a third time. I'd bought an Under Armour compression-fit sleeveless shirt. It seemed good. The first time I put it on, some time later, part of the fabric self-destructed. It was past the time limit for an eBay complaint. But, it turned out, PayPal had a longer period. I disputed the charge with PayPal. The seller was non-responsive. PayPal made me whole.

quote:

Originally posted by ridgerat:
eBay will take care of it for you.

This absolutely. Just find what you need from a legit source and get it there. eBay will get your refund as soon as their timeline runs.

Bought an Ebay item for my Jeep. Dude charged my card then went silent. Ebay took care of it, but I had to jump through a couple of hoops before it happened.

quote:

Originally posted by HRK:

Holy cheemoly, $80 bucks for just a mouse, it better have some awesome freaking magic in it for that price.

That price is not out of line for new in unopened original packaging.

The one I found was sixty bucks for "Buy it now," thirty bucks starting bid with nobody bidding, so I threw a $31.01 max at it and got it for thirty plus shipping and tax. My cost was fine, but it was advertised as new in unopened original packaging, and it was used, dirty, no cable, not in Apple package.

Lying bastage!

What did seller feedback rating and volume look like?

quote:

Originally posted by Georgeair:

What did seller feedback rating and volume look like?

New Ebay seller. Zero previous transactions, so no negative feedback </Captain Obvious> -- of course, no positive feedback either.

That’s why you always gotta look at their feedback ratings first, there’s a lot of red flags there you can pick up on very quickly.

quote:

Originally posted by V-Tail:

quote:

Originally posted by Georgeair:

What did seller feedback rating and volume look like?

New Ebay seller. Zero previous transactions, so no negative feedback </Captain Obvious> -- of course, no positive feedback either.

As much as I'd like to help people get started, on Ebay it's not the place to start that.

$80 a mouse is one reason why Apple Execs get a new Ferrari every year....

Years of positive feedback and volume isn't assurance of good outcomes, but zero or nearly that is almost assurance of a bad one. That's a rookie buyer mistake, but people still shouldn't suck.

Even with solid history, the biggest risk isn't that they suddenly lose their mind and start scamming people, but more often their account has been hacked and someone is blasting a bunch of fraudulent offers out there in hopes of sweeping in a few folks and bolting.

Be careful out there!

eta - looked at my feedback, I'm an occasional user on both sides. Since '99, 455 feedback received. All positive other than one asshole who bought a coin, was unhappy with how the actual patina matched the photo but REFUSED to let me refund cost and shipping and have him ship it back, but lit me up in a negative review. Nothing he'd allow for remedy. Again, people sometimes just suck.

Progress report: seller offered partial refund (fifteen bucks) and I could keep the mouse. Told him absolutely not. Either take it back for a full refund, or exchange it for what was advertised (new, in original Apple packaging).

Within an hour, I received an email from Ebay with a pre-paid return shipping label. I'll drop it at the post office mañana for la mañana, and we'll see how long it takes to get the refund.

quote:

Originally posted by Georgeair:

quote:

Originally posted by ridgerat:
eBay will take care of it for you.

This absolutely. Just find what you need from a legit source and get it there. eBay will get your refund as soon as their timeline runs.

This is correct. Follow their timelines and they take care of it. They're surprisingly good about this part.