After the usual twelve prompts you get. All Representatives are helping other callers with NO Pause. Just like a broken record. It could be a form of torture. I hung up after a minute. What are these people thinking?

Wait until you get upset that the rep came on in the middle of a good hold song, then you've truly mastered being on hold.

That has happened before. I just sing along.

quote:

What are these people thinking?

They are thinking that people will hang up and call another time.

Years ago, attempting to address a service dept problem with the GM at the BMW dealer, I was stuck on hold 30 minutes and the music was one song looped over and over. It just HAD to be Wilson Philips "Hold on for one more day." The GM failed to understand the irony of their hold music.

Within the last month, I’ve called both the Maryland Comptroller and the Motor Vehicle Administration. After wading through the ridiculous phone trees for both, I’ve gotten recordings telling me that they’re experiencing unusually high call volume, please call back later, and then CLICK! Not even an option to wait forever on hold.

When I finally did get through to the Comptroller, BTW, I was on hold for over 3.5 hours.

Absolutely unacceptable for state agencies.

-Rob

quote:

Originally posted by joel9507:

quote:

What are these people thinking?

They are thinking that people will hang up and call another time.

Score one for joel!

I just put it on speaker and continue surfing the net until a live one shows up.

quote:

Originally posted by Flash-LB:

I just put it on speaker and continue surfing the net until a live one shows up.

We're gonna need a bigger net.

quote:

Originally posted by Pipe Smoker:

quote:

Originally posted by joel9507:

quote:

What are these people thinking?

They are thinking that people will hang up and call another time.

Score one for joel!

To put it on speaker would be pure torture. No pauses, no music just over and over. If they used this at Gitmo they would be ready to tell all within minutes.

quote:

Originally posted by V-Tail:

quote:

Originally posted by Pipe Smoker:

quote:

Originally posted by joel9507:

quote:

What are these people thinking?

They are thinking that people will hang up and call another time.

Score one for joel!

[SNIPPED]

Joel? How is that political? 'joel9507' seems to be correct in his response here...

This message has been edited. Last edited by: nhracecraft,

quote:

Originally posted by nhracecraft:

Joel? How is that political? 'joel9507' seems to be correct in his response here...

MY ERROR! I read that as "Joe!," not as "Joel." I do apologize for my mistake. Not sure whether to delete my meme post, as it will still be visible since it has been quoted.

Once again, my apologies to Mr. Smoker.