quote:

Originally posted by LS1 GTO:
I had i explained in the past like this:

You take the car in and "the Book" says the task should be 8 hours. When the job takes 4 hours, you feel like you got ripped off, right?

But... lets say that 8 hour job actually takes 12 hours because of corroded nuts n bolts and other things which age can induce. The mechanic still charges you 8 hours even though the job required a day and a half.

This is an industry standard (might be something along the lines of consumer protection too.

Imagine the mechanic / dealership guesstimates the job will take 4 hours (new car, low miles, garage kept, etc) and quotes you 4 hours of labor cost but then, because of problems, your bill comes in at 12 hours of labor.

I suspect that is when the fight will start.