Citibank called me wanting explanation of credit card purchases. The card currently has a zero balance. They wanted to know why I had purchased several times from GPknives, Knifecenter & Knifeworks Oct thru Dec 2020. I told her it was none of Citibank's business. She then said it was Federal Law under "Know Your Customer Program". She also said my relationship with Citibank might be affected if I did not answer her questions. I then explained that I did not need Citibank.

wow

You should have told her that you collect knives and that you also collect Machine Guns and if they were concerned about a few knife purchases just wait because you have a line on a Browning M2 50 caliber machine gun.

Tell her you're a ninja, and these are tax-deductible work related expenses.

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"Know Your Customer Program"

Well, you don't need to know an ex-customer now, do you? AMF.

Sounds like bullshit to me. Tell her to pack sand.

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She also said my relationship with Citibank might be affected if I did not answer her questions.

"What a coincidence...my relationship with Citibank might be affected by your asking these questions...."

"Excuse me, ma'am, but I find your voice arousing. What are you wearing? No, I mean under your clothes." That usually ends the call. Then it's AMF, as was previously suggested. If they call back, answer, "Al Sa'alam Alikim". BTW, as far as I know, there's nothing in federal law requiring them to ask such bullshit.

AMF Citibank.

If that means you’ll also stop spamming me with solicitations for your cards, bank accounts, and other crap, I’d gladly run afoul of your “know your customer” bullshit.

"Well, all these bodies aren't going to cut themselves up."

Allow me to introduce you to my personal no longer your customer program.

Door prizes for the next Antifa Rally.

Down my way, from my experience with them, we refer to them as "Shitty Bank".

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Know Your Customer Program

Yeah this is another government thing.
https://en.wikipedia.org/wiki/Know_your_customer

Reading about that program shows two things. One, it’s a program not a law. “Make an effort” isn’t exactly ironclad nor is it binding. Two, buying pocket knives doesn’t fall under their criteria unless you are buying 100,000 dollars of knives at a time. Lol. Fuck Citibank.

Oh I’m sorry ma’am, the know your customer program doesn’t apply to me since I’m no longer your customer. Get fucked.

Citibank is responsible for 40% of my junk mail.

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Originally posted by apprentice:
"Well, all these bodies aren't going to cut themselves up."

Geezus. Who at Citibank made the decision that buying a few knives falls under the kyc program? They should be fired for gross incompetency. Speechless. They should have to publicly explain the basis for this questioning. Just so everyone in the country can have a good chuckle. And then be walked to the door. Pity the next employer who hires the person.

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Originally posted by GWbiker:
Down my way, from my experience with them, we refer to them as "Shitty Bank".

So did Sean Connery.