Everybody has their experiences with the different package delivery companies, but, for my money FedEx Ground is absolutely, positively the worst of them all.

I think I've had all of two packages shipped to me by FedEx Ground in recent history. One got within 50-60 miles or so of me, then was sent off several hundred miles in the wrong direction.

Latest stunt--and this isn't the first time one of their drivers has pulled this one:

quote:

Hi, ensigmatic. We were unable to complete delivery of your package from <somebody>.

Exception Reason
1. Customer Not Available or Business Closed
Recommended Action
1. Delivery will be re-attempted the next business day.

We made a delivery attempt: 01/10/2022 04:26 PM.

They did no such thing.

It's a residence, so it's not "closed." My wife and I have been home all day. It's a small ranch house, so we're easily within earshot of the front door--unless we're in the back yard or downstairs (which we haven't been). Plus I have two surveillance cameras in the front--neither of which show any activity anywhere around that time.

Called FedEx and pitched a bitch, for all the good that does.

That notice of attempted delivery is almost word for word the same as one I got from the USPS a few months back.

And we were both in the house at the time as was the dog who will bark at almost any sound coming in from outside the home or the doorbell. She never barked.

3 hours later, at 9PM, somebody dumped the package at our front door, though.

You guys are assuming that the non-delivery excuse relates to YOUR delivery! If the driver had any closed business or unavailable recipient during his day, perhaps he’s telling you what happened to him that day and hoping you interpret it as applicable to your location? Maybe a less-than-subtle way of getting out of doing the job?

quote:

Originally posted by tsmccull:

You guys are assuming that the non-delivery excuse relates to YOUR delivery! If the driver had any closed business or unavailable recipient during his day, perhaps he’s telling you what happened to him that day and hoping you interpret it as applicable to your location? Maybe a less-than-subtle way of getting out of doing the job?

When I received that BS, it was associated with the specific tracking number for my package.

My FedEx guy has now decided that the 15 yard walk to my front door is too much and has started to deliver packages to my mailbox. When you track packages post delivery it always says left at the front door. I feel your pain.

Only thing worse than FEDEX ground is their unholy alliance with USPS (aka FEDEX "Smart" Post). FEDEX delivers to USPS and even their half-assed tracking comes to an abrupt halt. Then, USPS delivers it if/when they feel like it.

Well, they came through on their "second attempt," so all's well that ends well, I guess.

On the street three houses down the street is close enough right?

You should deal with Lazer Ship.
The last two packages were left in the driveway.
These people must be brain dead.

https://lasership.com/

quote:

Originally posted by tsmccull:
You guys are assuming that the non-delivery excuse relates to YOUR delivery! If the driver had any closed business or unavailable recipient during his day, perhaps he’s telling you what happened to him that day and hoping you interpret it as applicable to your location? Maybe a less-than-subtle way of getting out of doing the job?

UPS guy did that to me once, stayed at the office waiting on a delivery, past 5, watched him drive right by and then the status changed to attempted delivery, office closed. He just didn't want to stop.

Called UPS immediately, informed them the package was sent overnight, at a high price and was absolutely needed now, it was critical hence paying extra, got the excuse they used from the drivers comments and until I told them A) I'm sitting here, B) got your driver on video just driving by. They made him turn around and bring me the package. Brown shirted sob didn't even apologize he knew he was caught, but I got my stuff...

The die the same thing to me the week after Christmas. Tracking said they left a delivery notice on the door and left the package with the local post office. The second half was true. The first half was nonsense because we had snowpocalypse and NOBODY came up our street and there was no notice on the door.

quote:

Originally posted by ensigmatic:

Latest stunt--and this isn't the first time one of their drivers has pulled this one:

quote:

Hi, ensigmatic. We were unable to complete delivery of your package from <somebody>.

Exception Reason
1. Customer Not Available or Business Closed
Recommended Action
1. Delivery will be re-attempted the next business day.

We made a delivery attempt: 01/10/2022 04:26 PM.

They did no such thing.

It's a residence, so it's not "closed." My wife and I have been home all day. It's a small ranch house, so we're easily within earshot of the front door--unless we're in the back yard or downstairs (which we haven't been). Plus I have two surveillance cameras in the front--neither of which show any activity anywhere around that time.

Called FedEx and pitched a bitch, for all the good that does.

Man, they did that to me with an NFA item coming back from a gunsmith.

I took a day off work to be here for the rifle. Email showed delivery at 8:00pm. I was within 10 feet of my front door ALL DAY.

I about lost my goddamn mind and was ready to file a police report. Rifle showed up the next day, just left on the front porch, no signature. Driver clearly just wanted to go home at the end of shift (even though my house is always late morning/early afternoon delivery time for FedEx) and marked it as delivered.

FEDEX Ground is the worst. My pre-ban Galil took 13 days to cross from WA to VA, with a 5-day period of being temporarily lost outside of Chicago.