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paradox in a box |
I ordered a bunch of items to wire some of my house with Cat 8 cable. All the items were listed as in stock. 2 items shipped right away and the rest are listed as pending. However, FedEx shows me tracking with the old "label created". Companies don't usually create a label for out of stock items. It's been 2 weeks and nothing has changed. Monoprice chat online never gets an agent. Multiple messages through their website gone unanswered, phone now has 45 minute wait. I'm about to dispute the charges with my credit card although they charged once for the entire order so no idea how to dispute part of the charge. These go to eleven. | ||
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אַרְיֵה |
My experience with Monoprice customer no-service was not good. A Monoprice cable failed. Website showed that the cable had a lifetime warranty. Customer no-service rep wanted a copy of the purchase receipt. Who in the world keeps receipts for everything purchased? I pointed out that
הרחפת שלי מלאה בצלופחים | |||
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Nullus Anxietas |
All this is sad to see Monoprice used to be my go-to source for audio, video, and network cables and connectors. Maybe not so much, anymore. frayedends: I would contact my CC issuer and ask them for guidance. Maybe you can dispute part of the charge? "America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe "If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher | |||
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Get my pies outta the oven! |
I stopped using them when they tried to charge me something like 2 or 3 times the cost of the cable I was trying to order for shipping. NOPE. I'll just go to Amazon now. | |||
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Bodhisattva |
I have bought from Sewell direct but its been several years. | |||
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Invest Early, Invest Often |
I was told they were / are moving warehouses. Placed an order 08/29 of in stock items. Still hadn't shipped 09/08. E-mail Customer Service. On 09/10 was told I would have the order 09/11. On 09/14 shipped hadn't shipped. On 09/15 received an e-mail saying I would receive the order by 09/20. It looks like the order finally shipped anyway. I've been ordering from them for years. I'll look elsewhere next time. | |||
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Yew got a spider on yo head |
Typical chinese rip-off artists. Your surprise surprises me. | |||
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paradox in a box |
I got no update and no replies to emails. I cancelled the order via chat yesterday. These go to eleven. | |||
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