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So, it's been a month with no solid answers. Will call them today.
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
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Called CS and still no answer. What a load of BS!!!
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
I'd rather be hated for who I am than loved for who I am not
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Any update?
 
Posts: 7548 | Location: Bismarck ND | Registered: February 19, 2003Reply With QuoteReport This Post
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Nothing! I called the CS rep today(Twice) and he never returned my call - I had a friend who works for SS and he checked with there engineering dept. They had nothing. I was told by the CS rep they had it. Will call again on Monday. If,I get nowhere, I'll try and reach the CEO's office and complain.
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
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Anyone have the contact # for the CEO's Office.I have the main line # but there should be a hot line for complaints etc.
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
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CS returned my call from Friday. They have no information at all. All they said the gun was safe and in good hands and when they hear something, I will. What a BS answer. Not happy at all....its 8 weeks tomorrow.
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
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quote:
Originally posted by Jerry1834:
CS returned my call from Friday. They have no information at all. All they said the gun was safe and in good hands and when they hear something, I will. What a BS answer. Not happy at all....its 6 weeks tomorrow.
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
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Wow, it not so much "customer service" as it is "customer disservice". Shame on them.
 
Posts: 1145 | Location: Idaho | Registered: October 21, 2007Reply With QuoteReport This Post
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Yep! Going on 7 weeks. If, I was the CS rep - I would have said "I'll call over and find out where it stands" Sure didn't want to go out of his way.

DO you know if any Sig people monitor this site. Sure could be a wake up for the CS dept. Could be just the guy I have been dealing with. Another guy that I dealt with before was super.
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
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quote:
Originally posted by Jerry1834:
CS returned my call from Friday. They have no information at all. All they said the gun was safe and in good hands and when they hear something, I will. What a BS answer. Not happy at all....its 6 weeks tomorrow.
 
Posts: 32 | Location: NW of Tampa Fl | Registered: August 05, 2022Reply With QuoteReport This Post
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