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Our Credit Union Got Rid Of Human Tellers At Drive-Through!

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November 14, 2017, 09:40 AM
Expert308
Our Credit Union Got Rid Of Human Tellers At Drive-Through!
My former CU has 4 drive-thru lanes, two with a human teller and two with ATMs. I never see anyone in the teller lanes anymore, so for all I know they may have closed them. My current CU has two walk-up ATMs on the outside of the building, no drive-thru at all, and real people inside. I usually use the old CU's drive-thru just because it's closer to home, for things like cash withdrawls and transfers. For deposits I have to drive over to the new one.
November 14, 2017, 09:46 AM
Sailor1911
Taking a cue from McDonald's, perhaps?




Place your clothes and weapons where you can find them in the dark.

“If in winning a race, you lose the respect of your fellow competitors, then you have won nothing” - Paul Elvstrom "The Great Dane" 1928 - 2016
November 14, 2017, 10:59 AM
selogic
I don't go to the bank very often but when I do I like to deal with a real person . I'm retired and my pension is direct deposited but I have a little part time gig that pays by paper check weekly . I swing by the drive thru and deposit it on pay day .
I also have a savings account at a Credit Union nearby and go inside because they have one of those cool coin counting machines in the lobby . Dump a bucket of change in and take the ticket to the Teller to deposit it . Cheap entertainment . Big Grin
November 14, 2017, 11:56 AM
Deqlyn
i havent been to a bank in years



What man is a man that does not make the world better. -Balian of Ibelin

Only boring people get bored. - Ruth Burke
November 14, 2017, 12:27 PM
SBrooks
Our drive thrus still hook you up with a human, just not sitting at that branch. They all sit in a main office somewhere and hook up with each drive thru in rotation on camera. Can deposit and withdraw, etc. just like with a real person.


------------------
SBrooks
November 16, 2017, 11:51 PM
mindustrial
Yup, our credit union opened one of those banks with no tellers, just kiosks that link you to a teller remotely. Since the new bank was near work, figured I'll stop in while running my errands at lunch instead of on the way home. I had to ask where she was, oh, at the bank by my house...I was amused.
Btw, The atm's here take checks, even get a check image printed on your receipt...or go online for a scanned image.
November 17, 2017, 05:10 AM
Patriot
quote:
Originally posted by PASig:
She just cannot unload all them and go into our credit union to make a deposit or cash a check, etc.


Why’s that now?

Part of being a parent...

What did Moms do before drive thrus?


_____________________________
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November 17, 2017, 07:29 AM
bubbatime
quote:
Originally posted by Patriot:
quote:
Originally posted by PASig:
She just cannot unload all them and go into our credit union to make a deposit or cash a check, etc.


Why’s that now?

Part of being a parent...

What did Moms do before drive thrus?


You havent raised kids in a while, if at all I see.


______________________________________________________
Often times a very small man can cast a very large shadow
November 17, 2017, 08:29 AM
LoungeChair
Drive thru?
I haven’t seen one of those around here since the 70’s


-Loungechair
November 17, 2017, 12:01 PM
Patriot
quote:
Originally posted by bubbatime:
quote:
Originally posted by Patriot:
quote:
Originally posted by PASig:
She just cannot unload all them and go into our credit union to make a deposit or cash a check, etc.


Why’s that now?

Part of being a parent...

What did Moms do before drive thrus?


You havent raised kids in a while, if at all I see.



Why’s that matter?

And I have raised two...and currently drag around 4 grandchildren. Yup, ages 10 to 2 and we all get out to go into the Wawa or anywhere else for that matter. When two year old was baby, same thing. Held him with three little girls in tow.


_____________________________
Pledge allegiance or pack your bag!
The problem with Socialism is that eventually you run out of other people's money. - Margaret Thatcher
Spread my work ethic, not my wealth
November 17, 2017, 03:44 PM
jljones
^^^^^
So you're that guy. Big Grin




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"It's a bold strategy, Cotton. Let's see if it works out for them"



November 17, 2017, 04:39 PM
V-Tail
I was in a bit of a hurry the other day, trying to get into WaWa, pay for my stuff, and get out.

There was this grandfatherly looking dude with four kids, youngest maybe two years old, oldest around ten. Kids were getting underfoot, none of them could decide what they really wanted, holding up the line at the register, it was a mess.



הרחפת שלי מלאה בצלופחים
November 17, 2017, 06:09 PM
Patriot
quote:
Originally posted by V-Tail:
I was in a bit of a hurry the other day, trying to get into WaWa, pay for my stuff, and get out.

There was this grandfatherly looking dude with four kids, youngest maybe two years old, oldest around ten. Kids were getting underfoot, none of them could decide what they really wanted, holding up the line at the register, it was a mess.


Wasn’t me dude...I’m 52 and look 42... Smile


_____________________________
Pledge allegiance or pack your bag!
The problem with Socialism is that eventually you run out of other people's money. - Margaret Thatcher
Spread my work ethic, not my wealth
November 17, 2017, 06:10 PM
Patriot
quote:
Originally posted by jljones:
^^^^^
So you're that guy. Big Grin


Nah, I stack the little shits in the corner and tell them not to move.

Big Grin


_____________________________
Pledge allegiance or pack your bag!
The problem with Socialism is that eventually you run out of other people's money. - Margaret Thatcher
Spread my work ethic, not my wealth
November 19, 2017, 03:23 PM
K0ZZZ
quote:
Originally posted by V-Tail:
Drive-through? You're lucky to have one.

My credit union does have them at some branches, but the only branch anywhere near me is located in a strip mall and there is no drive-through.

If I don't want to go inside and wait in line, I have two choices:
  1. Use the app that takes a picture of the check and makes the deposit remotely. This is convenient, I can do it in my underwear from the comfort of my own home, but the downside is they put a hold on it for three business days.

  2. Endorse the check for deposit, stick it in an envelope, and drop it in the night deposit slot. No hold on the check when I do it this way.


After I do the photo deposit from USAA, I have the funds released that second. I deposited a 10k$ check recently when I sold a car and immediately was able to use it. Having it held for days just seems wrong to me now...


... Chad



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November 19, 2017, 04:42 PM
striker1
Many banks have gone to ITMs. They are Interactive Teller Machines during business hours, and then switch back to "ATM" mode for off hours. My company installs a bunch of these every month.



RB

Cancer fighter (Non-Hodgkins Lymphoma) since 2009, now fighting Diffuse Large B-Cell Lymphoma.


November 19, 2017, 05:46 PM
SigJacket
quote:
Originally posted by K0ZZZ:
quote:
Originally posted by V-Tail:
Drive-through? You're lucky to have one.

My credit union does have them at some branches, but the only branch anywhere near me is located in a strip mall and there is no drive-through.

If I don't want to go inside and wait in line, I have two choices:
  1. Use the app that takes a picture of the check and makes the deposit remotely. This is convenient, I can do it in my underwear from the comfort of my own home, but the downside is they put a hold on it for three business days.

  2. Endorse the check for deposit, stick it in an envelope, and drop it in the night deposit slot. No hold on the check when I do it this way.


After I do the photo deposit from USAA, I have the funds released that second. I deposited a 10k$ check recently when I sold a car and immediately was able to use it. Having it held for days just seems wrong to me now...


The USAA app is pretty stellar. Almost all my banking is through the app.


--
I always prefer reality when I can figure out what it is.

JALLEN 10/18/18
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