Peace through
superior firepower
| From what I hear, yes, they will take care of you.
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"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
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Crusty old
curmudgeon
| What Para said. They have a great reputation for customer service. They'll take care of you. Jim
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"If you can't be a good example, then you'll have to be a horrible warning" -Catherine Aird
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| | | Posts: 9791 | Location: The right side of Washington State | Registered: September 14, 2008 | 
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Thank you
Very little
| They are good about helping customers Mine was not holding zero, and about a year old, called them and got a postage paid return label two days later the confirmed it was defective and the new one was in my hand the next day Here’s my post Vortex |
| | | Posts: 24534 | Location: Gunshine State | Registered: November 07, 2008 |
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blame canada
| They get a LOT of practice at fixing and warrantying their optics. They will take care of you. They have excellent customer service, and they warranty a lot of their products. I finally realized one day that everyone I knew (small circle of half a dozen people) with vortex products had used their warranty for one or more of their optics. I gave all my vortex products away after that. My dad still uses them. They're perfect for his application. ~~~~~~~~~~~~~~~~~~~~~~~~~ "The trouble with our Liberal friends...is not that they're ignorant, it's just that they know so much that isn't so." Ronald Reagan, 1964 ~~~~~~~~~~~~~~~~~~~~~~~~~~ "Arguing with some people is like playing chess with a pigeon. It doesn't matter how good I am at chess, the pigeon will just take a shit on the board, strut around knocking over all the pieces and act like it won.. and in some cases it will insult you at the same time." DevlDogs55, 2014  ~~~~~~~~~~~~~~~~~~~~~~~~~~ www.rikrlandvs.com |
| | | Posts: 14000 | Location: On the mouth of the great Kenai River | Registered: June 24, 2007 |
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King Nothing
| quote: Originally posted by AKSuperDually:
They get a LOT of practice at fixing and warrantying their optics. They will take care of you. They have excellent customer service, and they warranty a lot of their products. I finally realized one day that everyone I knew (small circle of half a dozen people) with vortex products had used their warranty for one or more of their optics. I gave all my vortex products away after that. My dad still uses them. They're perfect for his application.
Haha ya I guess it's not the best thing that I have seen quite a few people talk about their CS. I'm trying to use this on a Ruger PCC, so I figure the recoil shouldn't be bad enough to mess up the sight.
...Then it comes to be that the soothing light at the end of your tunnel, was just a freight train coming your way... |
| | | Posts: 2590 | Location: Simi Valley, CA | Registered: September 25, 2007 |
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Go ahead punk, make my day
| Yeah they'll fix or replace it, no issues.
They replaced a PST 1-6x of mine with faulty illumination (flickering dot). |
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King Nothing
| quote: Originally posted by OMCHamlin:
Yes, Vortex will take care of you, if it says Vortex on the side (and it's not a counterfeit), that's all they need to know.
Let me ask you a question; as to how you tested it, did you have the red dot scope in an immovable spot, like maybe a padded vise, dot centered on a target stuck up on the wall (a piece of graph paper would be great) and verify that the dot does not appear to move against the graph paper target?
It was aimed at a white jar with a horizontal blue stripe. When I set it on the counter and looked through, the dot was touching the bottom of the blue stripe. Each click is supposed to move it slightly I believe and I turned the dial a few full rotations and the dot was still touching the bottom of the blue line.
...Then it comes to be that the soothing light at the end of your tunnel, was just a freight train coming your way... |
| | | Posts: 2590 | Location: Simi Valley, CA | Registered: September 25, 2007 |
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King Nothing
| quote: Originally posted by rangemaster:
I too just got into the game with a new vortex venom on saw from Amazon. Mounted on a custom powder river precision milled xd tactical 9. It was only two inches left and sighted in after the second group.
If I were you I’d mount it. Shoot it. Try to adjust it before contacting them. Verify your problem actually exists in reality not theory. Good luck!
I put it on my Ruger PCC and aimed right in the gut to see where it'd hit, and it hit the top of the head at about 10 yards, so about 2 feet high... So it's way off and my adjustment dials or knobs don't appear to move the dot. Going to give them a call tomorrow and see what happens.
...Then it comes to be that the soothing light at the end of your tunnel, was just a freight train coming your way... |
| | | Posts: 2590 | Location: Simi Valley, CA | Registered: September 25, 2007 |
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With bad intent
| quote: Originally posted by sybo:
I had some issues with a scope on my 45-70, and they took care of it. I just wonder how MANY claims they get?
A lot. On various forums I here at a ratio of 5 to 1 about people who has used the Vortex warranty.
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| | | Posts: 7928 | Location: One step ahead of you | Registered: February 10, 2009 |
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Freethinker
| quote: Originally posted by SigSauerP226:
Hopefully this one will hold up.
Please keep us posted.
► 6.4/93.6
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“We are Americans …. Together we have resisted the trap of appeasement, cynicism, and isolation that gives temptation to tyrants.”
— George H. W. Bush |
| | | Posts: 47852 | Location: 10,150 Feet Above Sea Level in Colorado | Registered: April 04, 2002 |
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Member
| Vortex has the best warranty....too bad you’ll probably have to use it. I’m done with vortex. |
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