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Sigforum K9 handler
Picture of jljones
posted
Wanted to give Tom and the crew a shout out. I needed some grip screws for my 229 so I placed my order this morning. An afterthought was I needed another part after the order was placed. I contacted Brad, he pulled my order and added the other part.

That is customer service. Thanks fellas!




www.opspectraining.com

"It's a bold strategy, Cotton. Let's see if it works out for them"



 
Posts: 37293 | Location: Logical | Registered: September 12, 2004Reply With QuoteReport This Post
Each post crafted from
rich Corinthian leather
Picture of TheFrontRange
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One of the best - if not THE best - in the biz!



"The sea was angry that day, my friends - like an old man trying to send back soup in a deli." - George Costanza
 
Posts: 6751 | Registered: September 04, 2003Reply With QuoteReport This Post
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I ordered a gun Friday night and it arrived Monday morning via USPS. I'm not even how they pulled that off for the $9.95 they charged for shipping. I mean....USPS never delivers on-time and overnight is certinly more than $10, right? How else did it get from OH to VA?

Picked up the gun today and if it had the original case you'd think it was brand new despite the date code showing 1976 (and the original mag included which is worth 1/4 the cost of the gun).

Yep...TGS are truly stand-up guys and gals.
 
Posts: 3186 | Location: Loudoun VA | Registered: December 21, 2014Reply With QuoteReport This Post
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Nothing more boring than stupendous customer service accompanied by great selection, availability, product pricing, very fast and reasonable shipping. Razz

I LOVE boring...


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An expert is one who knows more and more about less and less until he knows absolutely everything about nothing. --Nicholas Murray Butler
 
Posts: 4670 | Location: Pennsylvania | Registered: June 29, 2006Reply With QuoteReport This Post
Unflappable Enginerd
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I'm honestly getting tired of getting a shipping confirmation before I hit "Confirm Order" Wink


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I lost all my weapons in a boating, umm, accident.
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Posts: 6397 | Location: Headland, AL | Registered: April 19, 2006Reply With QuoteReport This Post
Just an ACARS message
with feelings
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I am in the process of moving to Ohio about four hours south of where TGS is based. I can't wait to get a package a day before I decide to order... Smile


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220/229/228/226/P6/225/XO/SP2022/239



 
Posts: 3066 | Location: The Queen City (the one in Ohio) | Registered: May 12, 2008Reply With QuoteReport This Post
Ammoholic
Picture of Skins2881
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You are lucky, if you waited five more minutes the order would have likely already been delivered to your door.



Jesse

Sic Semper Tyrannis
 
Posts: 21336 | Location: Loudoun County, Virginia | Registered: December 27, 2014Reply With QuoteReport This Post
E tan e epi tas
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I have and will again happily pay more for what I want simply because their communication is outstanding. Hell when you combine that with fact that they ship about 20 minutes before you place an order.....how can you go wrong.


"Guns are tools. The only weapon ever created was man."
 
Posts: 8014 | Location: On the water | Registered: July 25, 2002Reply With QuoteReport This Post
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It's nice to go into the store also.
 
Posts: 9 | Registered: February 09, 2008Reply With QuoteReport This Post
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I live 30 minutes from Top Gun. Its my favorite place to do business. Everyone their will help you and they know their customers. Everytime I walk in their is a good chance I will walk out with something


Lawrence A Visocky (Larry V)
 
Posts: 494 | Registered: January 13, 2010Reply With QuoteReport This Post
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Great place to do business
 
Posts: 621 | Location: GA | Registered: September 03, 2013Reply With QuoteReport This Post
Bone 4 Tuna
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They must keep a great staff on hand.

Their going the extra mile has paid off, iirc they have opened up a second store.


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Long Live the Super Thirty-Eight
 
Posts: 11160 | Location: Mid-Michigan | Registered: October 02, 2007Reply With QuoteReport This Post
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quote:
Originally posted by Nipper:
Nothing more boring than stupendous customer service accompanied by great selection, availability, product pricing, very fast and reasonable shipping. Razz

I LOVE boring...

Now.....if we could convay this to the rest of the free world.
 
Posts: 658 | Location: SE Wisconsin | Registered: July 31, 2014Reply With QuoteReport This Post
Sigforum K9 handler
Picture of jljones
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Received package today when the mail ran. Thanks TGS.




www.opspectraining.com

"It's a bold strategy, Cotton. Let's see if it works out for them"



 
Posts: 37293 | Location: Logical | Registered: September 12, 2004Reply With QuoteReport This Post
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Thank you Jerry!
Smile


https://www.topgunsupply.com

SIG SAUER Dealer and Parts Distributor
 
Posts: 10343 | Location: Ohio | Registered: April 11, 2005Reply With QuoteReport This Post
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