January 26, 2021, 08:58 AM
2ig3OyCT LG-422G on p365 intermittently throws beam
i sent an email to CT support but haven't heard back so thought i would ask here...
i put a CT LG-422G on my P365XL the other day. both gun and laser are brand new.
the install was easy enough. when the on/off switch i on, when i pick up the gun the laser will intermittently throw a beam for a brief second or i can lightly shake the gun and the same happens. the activation button works well.
is there something loose with it or is there a tweak i can do to fix this?
January 26, 2021, 09:52 AM
cslingerYou have to have a connection issue.
Call CT.
I cannot speak to CT today under Smith and Wesson but back in the day they were TOP NOTCH for customer service in my experience. Now I am NOT saying that isn’t the case today I just haven’t had need to use and simply don’t know if things have changed.
Chris
January 26, 2021, 11:51 AM
az4783054Verify the battery is seated correctly. CRIMSON TRACE does have excellent customer service but keep in mind what the ccp crud has done to businesses these days.