SIGforum.com    Main Page  Hop To Forum Categories  SIG Pistols    P320 X-VTAC sights and sight picture - Anyone with a VTAC?
Page 1 2 
Go
New
Find
Notify
Tools
Reply
  
P320 X-VTAC sights and sight picture - Anyone with a VTAC? Login/Join 
Member
Picture of Blackwater
posted Hide Post
I would ask Sig to send a replacement VTAC slide and you send your’s back to them. The VTAC is still listed on their sight.

Do you have any info from Sig on what serial #’s were effected/older slides?
I have a VTAC, briefly shot it with irons and it was good to go. I promptly put a Delta Point Pro on it and it’s a great combo.


Joe
Back in Tx.
 
Posts: 2553 | Location: Texas | Registered: October 28, 2006Reply With QuoteReport This Post
Frequent Denizen
of the Twilight Zone
Picture of SIGWolf
posted Hide Post
quote:
Originally posted by Blackwater:
I would ask Sig to send a replacement VTAC slide and you send your’s back to them. The VTAC is still listed on their sight.

Do you have any info from Sig on what serial #’s were effected/older slides?
I have a VTAC, briefly shot it with irons and it was good to go. I promptly put a Delta Point Pro on it and it’s a great combo.


If they would do that, it would be great, but I expect that's a non-starter. First, they have not acknowldeged the issue in my emails with them. They are suggesting an accuracy evaluation with the warning, if it is found not to be their issue, it will cost me. They have not acknowledged the warranty or even mentioned it. We'll see what happens.

I haven't found any specific information on which slides had an issue, only they were early on, only some slides and SIG had to correct the issue by doing some milling to the dovetail cuts on the slide.

Mine was manufactured in February 2018 according to the box, I purchased it in July 2018. The slide does not have an optic sight cut. SIG changed the slide at some point, not sure when, not too long after to include the optic sight cut.

There are SIG videos on YouTube from 6 years ago, July 2017, that show the original slide design and one from four years ago, May 2019, with the new slide design so that gives some reference. Mine from February 2018 had the issue, so brackets the issue.
 
Posts: 17342 | Location: Northern Vermont | Registered: September 20, 2004Reply With QuoteReport This Post
Prepared for the Worst, Providing the Best
Picture of 92fstech
posted Hide Post
quote:
I'll see what SIG is willing to do and what it might cost. I'm just not confident it's not going to be a tangled mess trying to get them to do the work and not simply declare it's my shooting or charging me to do the work.


Have you had anybody else shoot the gun? If so, what's it doing for them? When I was having the issue with my 1911, I had a couple buddies at work who I know are skilled and competent shooters put some rounds through it. The point of impact was consistent across the board.

I was concerned that SAI was going to do exactly what you're describing, so when I called them I wanted to be 100% sure the issue was the gun and not just something I was doing. By having the other guys test it, I was confident when I called that the gun was the problem and that it would fail any accuracy test that they subjected it to. It never became an issue, though, because when I called SAI they didn't quibble even a bit. The lady asked me if I had the means to install the sight myself, and when I told her I did they just put it in the mail. No messing with shipping or returns, and a few minutes with a punch (that thing was in there TIGHT!) and a sight pusher and the gun was shooting to point of aim. A big thumbs up for Springfield CS on that one!
 
Posts: 9753 | Location: In the Cornfields | Registered: May 25, 2006Reply With QuoteReport This Post
Member
Picture of NoQuota
posted Hide Post
Is this one of the original VTAC slides that has the serrated top and lightening cuts?

I’m only asking because if so this is a very unique and to me desirable slide, as opposed to the newer version that is basically just coated in FDE and sights.

I think if you got rid of the VTAC sights(personally gimmicky to me) and went with some other sights (trijicon, Ameriglo, Dawson…etc) you could correct the POA/POI with a slightly shorter front sight.

Back in the day before there were so many off the shelf options, guys thought nothing of taking a file to a front sight to shorten it, or widen a rear notch.


Si vis pacem, para bellum
 
Posts: 604 | Location: St Augustine, FL | Registered: March 23, 2014Reply With QuoteReport This Post
Frequent Denizen
of the Twilight Zone
Picture of SIGWolf
posted Hide Post
I am prone to Gordian Knot solutions. I often free my own personal oxcart the same way as Alexander is legended to have done, though my rewards are not as great. In this particular case I found a lightly used newer gen X-VTAC slide with the sight cut, including barrel and recoil assembly, along with a Romeo1pro optic.

I considered it unlikely these come up very often so I used the sharp edge of my wallet and cut my personal Gordian knot.

Having installed the slide I went to the range and the gun shot POA as I would have expected of the original slide both at 10 feet free hand and 10 yard off a rest. The gun is whole again and I have an optic.

Unfortunately, the gunsmith I contacted didn't seem interested in attempting to fix the gun. He indicated "[their] firm belief [is] you are recoil flinching". I wrote back and indicated why I thought that was not the case, citing the new slide, but I think the writing is on the wall and they are unlikely to take on the task. I was disappointed that "recoil flinching" was their out of the gate conclusion.

So, it looks like I will be calling SIG after all to see what it might take to fix the original slide and take the risk of incuring cost and perhaps not even getting the slide fixed. I'm rather skeptical going that route will be satisfactory or satisfying, but that seems to be what's left.

This message has been edited. Last edited by: SIGWolf,
 
Posts: 17342 | Location: Northern Vermont | Registered: September 20, 2004Reply With QuoteReport This Post
Member
Picture of NoQuota
posted Hide Post
Glad you were able to at least make the gun usable.

I’ll be interested to hear what Sig does or doesn’t do to fix the original slide.


Si vis pacem, para bellum
 
Posts: 604 | Location: St Augustine, FL | Registered: March 23, 2014Reply With QuoteReport This Post
Frequent Denizen
of the Twilight Zone
Picture of SIGWolf
posted Hide Post
quote:
Originally posted by NoQuota:
Glad you were able to at least make the gun usable.

I’ll be interested to hear what Sig does or doesn’t do to fix the original slide.


I just shipped the gun to SIG. I’m also curious to see how this plays out. My confidence isn’t very high it will come back fixed, but perhaps it will. At least the process so far was painless.

It’ll be at least 2 weeks and if they actually do fix it and do what I think they will need to do, it will likely be a month.
 
Posts: 17342 | Location: Northern Vermont | Registered: September 20, 2004Reply With QuoteReport This Post
Frequent Denizen
of the Twilight Zone
Picture of SIGWolf
posted Hide Post
So, heard back from SIG. Good news, they acknowledged it was shooting "lower", saying it was because it was a "first gen" VTAC slide. I consider that a bit of BS, not all the slides shoot "lower". So, it was essentially without acknowledging overtly this was their issue. They also said there was no milling available as an option to correct the issue.

They offered to replace the slide or replace the sights, but the latter sort of removes the whole VTAC reason for being and they said it would still shoot "lower", which is what I assumed all along. I explained that shooting lower the way it is it was no use to me it shot so low.

Right now it seems they will replace the slide, test it and return it and it will be warranty at no cost to me except shipping. I'm going to confirm that.
 
Posts: 17342 | Location: Northern Vermont | Registered: September 20, 2004Reply With QuoteReport This Post
probably a good thing
I don't have a cut
posted Hide Post
Is the new slide going to say Vtac on it?
 
Posts: 3590 | Location: Tampa, FL | Registered: February 09, 2002Reply With QuoteReport This Post
Frequent Denizen
of the Twilight Zone
Picture of SIGWolf
posted Hide Post
quote:
Originally posted by Paten:
Is the new slide going to say Vtac on it?


It is a "gen 2" VTAC slide, so it should be the same as the slide that comes on the current VTAC models. So, yes, I expect it to say VTAC on it and have the VTAC sights. That was clear from the conversation.
 
Posts: 17342 | Location: Northern Vermont | Registered: September 20, 2004Reply With QuoteReport This Post
Member
Picture of Blackwater
posted Hide Post
quote:
Originally posted by Blackwater:
I would ask Sig to send a replacement VTAC slide and you send your’s back to them. The VTAC is still listed on their sight.

Do you have any info from Sig on what serial #’s were effected/older slides?
I have a VTAC, briefly shot it with irons and it was good to go. I promptly put a Delta Point Pro on it and it’s a great combo.


so much for it being a “non-starter” huh?
That great and BTW, I took my DPP red dot off and my VTAC (gen 2) was spot on.


Joe
Back in Tx.
 
Posts: 2553 | Location: Texas | Registered: October 28, 2006Reply With QuoteReport This Post
Frequent Denizen
of the Twilight Zone
Picture of SIGWolf
posted Hide Post
quote:
Originally posted by Blackwater:
quote:
Originally posted by Blackwater:
I would ask Sig to send a replacement VTAC slide and you send your’s back to them. The VTAC is still listed on their sight.

Do you have any info from Sig on what serial #’s were effected/older slides?
I have a VTAC, briefly shot it with irons and it was good to go. I promptly put a Delta Point Pro on it and it’s a great combo.


so much for it being a “non-starter” huh?
That great and BTW, I took my DPP red dot off and my VTAC (gen 2) was spot on.


Absolutely right, I was wrong.

Actually I have been impressed with the way SIG handled this.

It was all wrapped up in less than two weeks and the gun is on it's way back as of yesterday.

After calling I received an email from someone in their customer service area and she has been very quick to respond and provide good information during the whole process.

They acknowledged there was an issue with the gun shooting low. Although they seemed to represent this is characteristic of gen 1 VTACs which doesn't seem accurate, it doesn't matter. They were prepared to deal with it under warranty at no cost to me except shipping.

Since they didn't have or offer a way to repair it, they offered to replace the sights with different sights (although they said it would still shoot low and is kinda what the VTAC is all about) or replace the slide with a gen 2 slide. The latter is what I elected to do and they didn't balk at that.

The rep called Tuesday to verify and the gun went out yesterday 2nd Day shipping. So, as long as what I receive matches what was promised, this was a very satisfying and painless process. Kudos to SIG on this one.
 
Posts: 17342 | Location: Northern Vermont | Registered: September 20, 2004Reply With QuoteReport This Post
Member
Picture of Blackwater
posted Hide Post
My recent experiences with Sig customer service have been stellar and why I recommend asking for a new slide.

The RomeoZero sight battery wouldn't last 2 months. They took the serial # and sent me a new one. Didn't ask for the older one. The new ons is no better, but that's a reflection of the product.

Turnaround time on replacement of sights for a new P365X was 8 days. The sights were dead from the factory. A few months later after replacing the sights the CS rep called me to make sure everything was still ok.

I've been very pleased also and the later part is almost unheard of today.


Joe
Back in Tx.
 
Posts: 2553 | Location: Texas | Registered: October 28, 2006Reply With QuoteReport This Post
Frequent Denizen
of the Twilight Zone
Picture of SIGWolf
posted Hide Post
The SAGA is complete!

I received the VTAC from SIG today. They replaced the slide AND barrel and included targets at 10 meters showing how shoots. It's a gen 2 slide as promised.

All done under warranty. It did cost me shipping at $55 and labor at $37.50 about which I have a question since it was warranty, but I'm not going to sweat it. They fixed the gun.

I may ask them about the labor charge, but frankly seems like "straining at gnats" under the circumstances.
 
Posts: 17342 | Location: Northern Vermont | Registered: September 20, 2004Reply With QuoteReport This Post
  Powered by Social Strata Page 1 2  
 

SIGforum.com    Main Page  Hop To Forum Categories  SIG Pistols    P320 X-VTAC sights and sight picture - Anyone with a VTAC?

© SIGforum 2024