According to today's WSJ, Chick-fil-A seems to be hitting on all cylinders:
quote:
the closely held company this year is poised to become the third-biggest U.S. restaurant chain by sales behind McDonald’s Corp. and Starbucks Corp. , according to food-service consultancy Technomic Inc. The growth reflects Chick-fil-A’s expansion over the past decade, as well as consumers’ broader turn toward chicken.
The way they handle lunch crowds is amazing. I went to one yesterday at lunchtime - despite the crowd I barely had to hit my brakes going thru the drive thru. Remote order takers, remote person to hand me my receipt, (correct) order waiting at window. Incredible. I have waited 10-15 minutes at other places with only one or two vehicles in the line.
“Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passions, they cannot alter the state of facts and evidence.” - John Adams
Posts: 29408 | Location: In the red hinterlands of Deep Blue VA | Registered: June 29, 2001
It is always refreshing to receive great service from very polite and friendly people at Chick-fil-A. This is a great company founded on great principles with a great product and a fair employment opportunity for American workers.
I am pleased to hear things are going well.
*********************** * Diligentia Vis Celeritis * *********************** "Thus those skilled in war subdue the enemy's army without battle .... They conquer by strategy." - Sun Tsu - The Art of War
"Fast is Fine, but Accuracy is Everything" - Wyatt Earp
Posts: 2900 | Location: Arizona Highlands - Pine Tree Country | Registered: March 25, 2009
My wife has developed a routine to walk right in and pick up food and skip any line that may be there (which they DO move very quickly but standing in line with a 4 and 2 year old for more than 2 minutes just isn't cutting it), she orders via the CFA app from the parking lot and by the time we get the kids out of the car and in the door and to a table, the food is ready.
Posts: 37102 | Location: Pennsylvania | Registered: November 12, 2007
A Chick-fil-A opened here 2 or 3 years ago about 2 1/2 miles from my house. What good luck! Unbelievable how busy they stay all day long. I've been eating there one meal a week.
