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As of last night my 2 Brother laser printers are no longer recognized by my iMac. Apparently the 32/64 bit communication ceased. Hopefully Brother will be coming up with whatever is needed for drivers etc. to get these operational. Pretty much sucks.



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Posts: 2998 | Location: See der Rabbits, Iowa | Registered: June 12, 2007Reply With QuoteReport This Post
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Sounds like something I'd expect apple to do


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Posts: 10219 | Location: NC | Registered: May 17, 2003Reply With QuoteReport This Post
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What changed? Mac OS Update?


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Posts: 9699 | Location: New Hampshire | Registered: October 29, 2011Reply With QuoteReport This Post
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I had a similar problem on windows machine and an old HP plotter. It was due to windows update, rolled back the update and when the next one was issued about a month later, they had fixed it.
 
Posts: 1862 | Location: Fayetteville, Georgia | Registered: December 08, 2005Reply With QuoteReport This Post
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It is definitely something with my iMac. I have a PC at my Ham radio set and it is connected to the same WIFI and still prints. I did do an update on the Mac so that is likely the issue.
At least anything that I absolutely must print can be done in a rather round about way until the drivers are updated.



The “POLICE"
Their job Is To Save Your Ass,
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The muzzle end of a .45 pretty much says "go away" in any language - Clint Smith
 
Posts: 2998 | Location: See der Rabbits, Iowa | Registered: June 12, 2007Reply With QuoteReport This Post
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The prior OS update killed my admittedly out of date scanner access too.



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Posts: 12897 | Location: Madison, MS | Registered: December 10, 2007Reply With QuoteReport This Post
goodheart
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Funny, I upgraded to Catalina, the 64-bit OS, and had no trouble at all with my Brother laser printer. It never asked for an update on the driver. I ran a compatibility check program from Apple prior to the upgrade.
I had to upgrade my Fujitsu ScanSnap software, that was the main thing.

Here’s a link to the Brother support page for the Mac:
Link


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Posts: 18654 | Location: One hop from Paradise | Registered: July 27, 2004Reply With QuoteReport This Post
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My Brother HL-L 2340DW works just fine. Able to print from iMac, Macbook Pro, iPad and iPhone,


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Posts: 552 | Location: Gulf Coast of SW Florida | Registered: August 13, 2008Reply With QuoteReport This Post
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Late last night I reloaded the Brother driver app. Everything works now. Update must have taken out the drivers. Weird...



The “POLICE"
Their job Is To Save Your Ass,
Not Kiss It

The muzzle end of a .45 pretty much says "go away" in any language - Clint Smith
 
Posts: 2998 | Location: See der Rabbits, Iowa | Registered: June 12, 2007Reply With QuoteReport This Post
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Good that you're up and running again. But not weird at all. Apple (and Microsoft with Windows) try to take as many contingencies into account when they draft and code their OS updates, but all it sometimes takes is some unique setting (or combinations thereof) that an end user may have for their 'puter and BOOM...stuff gets 'broken'.


-MG
 
Posts: 2292 | Location: The commie, rainy side of WA | Registered: April 19, 2020Reply With QuoteReport This Post
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I haven't updated the OS to 10.15.7 yet. This must be the update that kills support. Hesitant now.



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Posts: 13220 | Location: Down South | Registered: January 16, 2010Reply With QuoteReport This Post
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quote:
Originally posted by bettysnephew:
Late last night I reloaded the Brother driver app. Everything works now. Update must have taken out the drivers. Weird...


This is surprising to me ‘cause my Brother printer works through AirPlay and no drivers have ever been installed on my iMac or any Apple product (iPhones, iPads, etc.). They simply work. Even after all the recent updates.


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Posts: 7731 | Location: Raleighwood | Registered: June 27, 2006Reply With QuoteReport This Post
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I also have a Brother printer - a black & white laser job. Has never given a moment's trouble & I've had it for 4 or 5 yrs now. I sure hope that mine doesn't start giving trouble as I am pretty well "computer ignorant". FredT


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Posts: 3043 | Location: AC/Clarksville | Registered: February 13, 2004Reply With QuoteReport This Post
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quote:
Originally posted by bettysnephew:
Late last night I reloaded the Brother driver app. Everything works now. Update must have taken out the drivers. Weird...

Sooo, exactly which update/to what version OS are we talking about here? Others may benefit from the details of your experience...Care to share?

Inquiring minds want to know Wink


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If Some is Good, and More is Better.....then Too Much, is Just Enough !!
Trump 2024....Make America Great Again!
"May Almighty God bless the United States of America" - parabellum 7/26/20
Live Free or Die!
 
Posts: 9699 | Location: New Hampshire | Registered: October 29, 2011Reply With QuoteReport This Post
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quote:
Originally posted by bettysnephew:
Late last night I reloaded the Brother driver app. Everything works now. Update must have taken out the drivers. Weird...


No. Most likely you had a 32 bit printer driver installed. The new 64 bit OS wouldn’t work with your existing driver. It likely installed the 64 bit driver when it saw the 64 bit OS.

As an aside, Brother printers support postscript, so you can use a generic CUPS driver, even after an ancient printer is no longer supported.



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Posts: 8292 | Location: Utah | Registered: December 18, 2008Reply With QuoteReport This Post
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my brother laser printer quit working with one of the windows updates. I followed the directions for a fix and nothing. Then a few weeks later another patch came out and it started working again
 
Posts: 7922 | Location: Bismarck ND | Registered: February 19, 2003Reply With QuoteReport This Post
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The update was 10.15.7.
It is very possible the drivers I reinstalled may have had 64 bit support but all I really know is everything is good after going to the Brother site and updating the drivers. I have both an all in one
b&W laser unit and a color laser printer. It may have been due to the combination.



The “POLICE"
Their job Is To Save Your Ass,
Not Kiss It

The muzzle end of a .45 pretty much says "go away" in any language - Clint Smith
 
Posts: 2998 | Location: See der Rabbits, Iowa | Registered: June 12, 2007Reply With QuoteReport This Post
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