I'm having an issue with my Ultra and my phone.

If I get a call, both will ring. However, when I get a text, only the watch will ring. The text will show up in a banner on my phone's screen, but no sound will come through to notify me. So...if I'm not wearing the watch, I don't know if I've gotten a text unless I look at my phone. Not good when I'm on call as my pages come through as texts.

Is there a way to correct this so that I'll get a sound notification on both when texts come through? I suppose that I could just turn the watch off completely when I'm not wearing it, but that seems like a pain.

And, no, I did not change any of the settings on my phone. All notifications are as they were before I got the watch...still turned on.

It’s been a while since I gave up my Apple Watch for a Garmin Fenix, but I recall the same issue and there was an easy fix somewhere in settings.

Apple is pretty seamless, someone here will probably be able to walk you through pretty easily.

support.apple.com will take you to a link for support by telephone or chat (my preference, phone is not good because I'm hearing impaired).

Or you could call at (800) MY APPLE -- (800) 692-7753.

Support is free and usually pretty competent.

If you call, better to do it from a phone other than the one with the problem, as you will likely be messing around with the problem phone, so that could interfere with the dialogue with the support dude(tte).

Last time I called Apple support, I spent 1/2 on hold. I was hoping to avoid spending the morning on the phone by seeing if anyone here knew a quick solution.

The fix is in your phone. Change your settings in "Notifications."

quote:

The text will show up in a banner on my phone's screen, but no sound will come through to notify me.

Like I said, I stopped using the watch some time ago but I think your issue is a “Notifications” setting.

Try going into SETTINGS > NOTIFICATIONS > scroll down to MESSAGES and look at those settings,. Especially “SOUNDS”

Well, finally got ahold of Apple Support. All of my notification settings are correct, but I need to do the latest update. She stated that that might be the issue. Guess I'll give that a whirl, even though it wasn't working even before the latest update was available.

:shrug: