SIGforum
Arghh - Computer advice needed

This topic can be found at:
https://sigforum.com/eve/forums/a/tpc/f/320601935/m/8510000834

February 20, 2018, 09:43 AM
prairiefire
Arghh - Computer advice needed
Somehow, I have downloaded an annoying pop up that wants me to "clean up 447 issues" with my Mac. Two questions for you computer gurus - 1) How do I get rid of this pesky thing and 2) do I ever need to "clean" my computer?


He Is No Fool Who Gives What He Cannot Keep,
To Gain That Which He Cannot Lose!
February 20, 2018, 10:10 AM
SpinZone
Reverting to an earlier restore point and running Malwarebytes are my first 2 steps.

ETA, if you installed a program that is causing this have you uninstalled it?


“We truly live in a wondrous age of stupid.” - 83v45magna

"I think it's important that people understand free speech doesn't mean free from consequences societally or politically or culturally."
-Pranjit Kalita, founder and CIO of Birkoa Capital Management

February 20, 2018, 11:05 AM
sigcrazy7
No, you don't need to clean your Mac.

You never mentioned which browser you use, so I'll assume it's Safari. You can probably get it by clearing your cache.

First close Safari, then select Go->Go to Folder, or press Shift/Cmd/G simultaneously on the keyboard. Enter the location to the library folder ~/Library/ and click "Go". Find the Caches subfolder, click it then find the folder "com.apple.Safari". Delete its contents and then empty your trash, then relaunch Safari.

See if this gets it fixed.


Demand not that events should happen as you wish; but wish them to happen as they do happen, and you will go on well. -Epictetus
February 20, 2018, 11:15 AM
SpinZone
Sorry, totally skipped the Mac part.


“We truly live in a wondrous age of stupid.” - 83v45magna

"I think it's important that people understand free speech doesn't mean free from consequences societally or politically or culturally."
-Pranjit Kalita, founder and CIO of Birkoa Capital Management