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New ASUS access point not playing nice with one of my cameras. Login/Join 
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posted
Swapped my main router over to the ASUS RT AC1900 as most folks here suggested. As usual the suggestion was great. Easy to setup and ASUS’ monitoring app is great.
Only issue is no WiFi signal in my shop but it is also 4 concrete walls and a concrete ceiling so no surprise there.
I have a single hard line in the shop that was connected to POE injector then on to the camera. Camera has been rock sold.

I bought the ASUS RT-N12 just to use as a simple access point. Plug in my hard line Ethernet cord have WiFi in the garage. Plug the POE injector to the RT-N12 to continue the wired connection to the camera.

Set it all up as the extender plug everything have great WiFi signal, plug a laptop into ASUS and have a solid connection, plug in the camera and it fires right up.
Go about my business and about 10 minutes later get a signal loss notification for the camera. Open up BlueIris and camera is down.
Open up the ASUS monitoring app and the camera IP is visible with real time data flowing to it.
Go down unplug camera and plug back in and we are up and rolling.
10 minutes later same loss of signal alert.

I plugged the camera back the way it was bypassing the ASUS and it is functioning fine.

Why is the new ASUS giving the camera the boot?


————————————————
The world's not perfect, but it's not that bad.
If we got each other, and that's all we have.
I will be your brother, and I'll hold your hand.
You should know I'll be there for you!
 
Posts: 25791 | Registered: September 06, 2003Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
posted Hide Post
It's your physical connection aka RJ45 jacks/connection > NOT the ASUS router/AP.
I have this periodically on a couple of my cameras too.
The remedy is the same > plug/unplug .... or to re-terminate.
Mine lasts much longer (weeks/months) so I have not re-terminated.
I was thinking of adding a thin dab of dielectric grease and making sure the contact is solid.
 
Posts: 23340 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
Raised Hands Surround Us
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posted Hide Post
quote:
Originally posted by smschulz:
It's your physical connection aka RJ45 jacks/connection > NOT the ASUS router/AP.
I have this periodically on a couple of my cameras too.
The remedy is the same > plug/unplug .... or to re-terminate.
Mine lasts much longer (weeks/months) so I have not re-terminated.
I was thinking of adding a thin dab of dielectric grease and making sure the contact is solid.


Would the issue not present itself even when not plugged into the new access point if it was the terminal?
I am using the same cable.


————————————————
The world's not perfect, but it's not that bad.
If we got each other, and that's all we have.
I will be your brother, and I'll hold your hand.
You should know I'll be there for you!
 
Posts: 25791 | Registered: September 06, 2003Reply With QuoteReport This Post
Security Sage
Picture of striker1
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For the cost of reterminating I’d just try it.

Do you have an IP conflict with any DHCP that might hit the AP? Cameras should have fixed IP addys IMHO.

Try setting up the camera with a scheduled reboot as well after you sort the drop problem.



RB

Cancer fighter (Non-Hodgkins Lymphoma) since 2009, now fighting Diffuse Large B-Cell Lymphoma.


 
Posts: 7133 | Location: Michiana | Registered: March 01, 2005Reply With QuoteReport This Post
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quote:
Originally posted by striker1:
For the cost of reterminating I’d just try it.

Do you have an IP conflict with any DHCP that might hit the AP? Cameras should have fixed IP addys IMHO.

Try setting up the camera with a scheduled reboot as well after you sort the drop problem.


The new AP should not be assigning IPs the main router should be correct?
I have my cameras set to static IPs and set my main routers IP assigning range above where my cameras are.

I’ll try a different cable to the camera when I get to the house tonight.


————————————————
The world's not perfect, but it's not that bad.
If we got each other, and that's all we have.
I will be your brother, and I'll hold your hand.
You should know I'll be there for you!
 
Posts: 25791 | Registered: September 06, 2003Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
posted Hide Post
quote:
The new AP should not be assigning IPs the main router should be correct?


IF the new AP has DHCP > TURN IT OFF.
If the camera is statically set then they will not be affected.
While possible a duplicate IP can be involved > be sure and turn off ALL but one DHCP server.

Can you post a diagram of your wiring schema?

I understand the new router/AP is being just used as an AP? correct?
If so you MUST:
* Turn off DHCP on the unit.
* Connect ONLY thru the LAN ports NOT use the WAN port.
 
Posts: 23340 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
Raised Hands Surround Us
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Picture of Black92LX
posted Hide Post
quote:
Originally posted by smschulz:
quote:
The new AP should not be assigning IPs the main router should be correct?


IF the new AP has DHCP > TURN IT OFF.
If the camera is statically set then they will not be affected.
While possible a duplicate IP can be involved > be sure and turn off ALL but one DHCP server.

Can you post a diagram of your wiring schema?

I understand the new router/AP is being just used as an AP? correct?
If so you MUST:
* Turn off DHCP on the unit.
* Connect ONLY thru the LAN ports NOT use the WAN port.


That may be my issue.
I have the Ethernet from my main router going in the WAN port (should it be in a LAN port) and the camera connected to a LAN port.

I presume that DHCP is shut off as it says the AP is assigned an IP by the main router.


————————————————
The world's not perfect, but it's not that bad.
If we got each other, and that's all we have.
I will be your brother, and I'll hold your hand.
You should know I'll be there for you!
 
Posts: 25791 | Registered: September 06, 2003Reply With QuoteReport This Post
Security Sage
Picture of striker1
posted Hide Post
ISP to Main router = WAN

Router to AP = LAN

On your AP, assign a hard address, usually 1-2 above the Main router/GW, and make sure the main router does not issue dhcp addys for anything you will assign statics too. AP should not issue DHCP.

Example: On primary router, reserve xxx.xxx.xxx.001 through 005 for static, and reserve xxx.xxx.xxx.200 through 210 for static cameras, etc.

DHCP range from main router should be xxx.xxx.xxx.006 through, say 050.



RB

Cancer fighter (Non-Hodgkins Lymphoma) since 2009, now fighting Diffuse Large B-Cell Lymphoma.


 
Posts: 7133 | Location: Michiana | Registered: March 01, 2005Reply With QuoteReport This Post
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I am guessing using the WAN port is my issue.
When I chose to use the router as an access point it took away all the options for setting it up as a router and just said that this device will be issued an IP by my other router.

I’ll swap it when I get home and report back.


————————————————
The world's not perfect, but it's not that bad.
If we got each other, and that's all we have.
I will be your brother, and I'll hold your hand.
You should know I'll be there for you!
 
Posts: 25791 | Registered: September 06, 2003Reply With QuoteReport This Post
Get my pies
outta the oven!

Picture of PASig
posted Hide Post
Make sure your camera AND router firmware is up to date.


 
Posts: 35040 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
Raised Hands Surround Us
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Looks like I am just a moron.
Plugged the hardline to the LAN port and not the WAN port and we seem to be all good.


————————————————
The world's not perfect, but it's not that bad.
If we got each other, and that's all we have.
I will be your brother, and I'll hold your hand.
You should know I'll be there for you!
 
Posts: 25791 | Registered: September 06, 2003Reply With QuoteReport This Post
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