When the proper Change Of Address form has been submitted to the local Post Office, who is responsible for complying with it?

Is it the delivery carrier for the old address?

Or, does the mail get forwarded earlier in the chain, i.e. before it even gets to the carrier?

I ask this question because mail for my old hangar tenant continues to be delivered to our mailbox, even though I know for sure that he has submitted multiple Change Of Address forms.

It does not help at all, that the carrier who delivers to Our Little Airport is an arrogant, belligerent, bitch who has managed to antagonize at least 143% of the airport hangar owners and tenants.

Maybe a letter to the postmaster general?

Sorry, I have no clues to help you.

The old recipient is responsible for notifying the sender of the new address. The Post Office has enough trouble trying to deliver the mail as addressed. Mark them Not Here and drop them off in a P.O. Box. That way they get to handle it multiple times

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Maybe a letter to the postmaster general?

It would get lost.

The carrier likely is delivering whatever is staged in her trays.

Mark it "RTS" for return to sender and put it in the outgoing box.

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It does not help at all, that the carrier who delivers to Our Little Airport is an arrogant, belligerent, bitch who has managed to antagonize at least 143% of the airport hangar owners and tenants.

I had one of those at Apartment Complex. A real Bitch she was. Phoned her manager one day to complain about her and to have all my mail held at Post Office. Weeks later I had mail forwarded to my new home address.

I don't know what happened to her and I don't care to know.

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Originally posted by Edmond:

The carrier likely is delivering whatever is staged in her trays.

That's really my question. Should the mail be diverted and put in some sort of a forwarding queue before it gets to the local delivery carrier?

Who is responsible for acting on the Change of Address / forwarding request?

Where is the system failing?

How long ago was the move? COAs are only good for 2 years. I get mail basically everyday for people who aren't in/at a given address and haven't been for many years, sometimes they get more mail, more regularly, than the current resident, and I am the only person who knows not to deliver it. It is the recipients responsibility to change their address with entities sending them mail. COA's aren't handled by carriers anymore, I rarely see one. If it's a rental, and it changes several times a year, I don't even bother trying to learn the names.
Is it mail addressed to a individual being delivered to a business? Businesses can't have individual forwards. No way is a carrier going to keep up with individual people who work in a business. I have a business that's been gone since before 2006, they get checks from other companies all the time...
Ultimately just draw a line through the name/address and give it back to the carrier, if it's 3rd class mail, just throw it away.

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Originally posted by V-Tail:

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Originally posted by Edmond:

The carrier likely is delivering whatever is staged in her trays.

That's really my question. Should the mail be diverted and put in some sort of a forwarding queue before it gets to the local delivery carrier?

Who is responsible for acting on the Change of Address / forwarding request?

Where is the system failing?

The carrier, but that's only if they know there is a forward, and if the forward is still good. My relief guy doesn't have any idea what to forward. When I carry someone else's route like I did yesterday, I have no idea what forwards, who lives in each house etc. I just sling what mail there is.
The forwarding system is automated, but they can't run all the letters through it before sending them to the routes, that would mean you would run every single piece of mail through it to check for a forward, then send it to the route.

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A real Bitch she was.

I had this old lady on the route I used to have, lived in the first house at the top of the hill, on this long ass split. Had a letter with a dudes name on it..."or current resident".
She put it on her box for me to pick up and had written a lengthy note all down the back of the envelope about how she had lived there for 27 years, and no one by that name has ever lived there, how much of an idiot I was, blah blah blah.
I circled the "or current resident" and put it back in the mailbox.

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Originally posted by V-Tail:

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Originally posted by Edmond:

The carrier likely is delivering whatever is staged in her trays.

That's really my question. Should the mail be diverted and put in some sort of a forwarding queue before it gets to the local delivery carrier?

Who is responsible for acting on the Change of Address / forwarding request?

Where is the system failing?

From the top down!

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if it's 3rd class mail, just throw it away.

Uh, no. It's still not yours to throw away. Draw a line through it and put it back in your mailbox with the flag up.

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Originally posted by oldbill123:
The Post Office has enough trouble trying to deliver the mail as addressed.

This ^^^^^

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Originally posted by V-Tail:
Where is the system failing?

System-wide, near as I can tell.

Mind you: Unlike many, I used to like the USPS. It used to do a good job for me, Then, about the time it was re-purposed to be part of the election system, it fell over. Now I don't trust the USPS to deliver anything. I have literally forgone buying some things because the only delivery option was USPS.

Put a sticker in the mail box with “Please forward (last name or business name) mail. COA on file”.

As Orguss said, COA’s expire, and ultimately it is up to the recipient to notify the sender their address has changed.

Most letter mail is not touched by the carrier until they get to the mailbox. A supervisor can pull the mail out of the system for the current carrier, so if they know there is an issue, they can correct it at the office, and not the street. And as Orguss stated, business mail will be forwarded to one recipient, not everyone who worked at the business.

We are not supposed to send mail to be forwarded, unless we are sure a correct COA is still active. Usually it is marked UTF (unable to forward) with the carrier’s route ID. At that point, it will be returned to the sender, and it is completely up to the recipient to rectify the issue.

If the old tenant has been gone awhile, anotate “UTF” on each piece of mail, and leave in the box with the flag up. The carrier will get the message.

I had an apartment tenant not collect their mail. I held it for 8 weeks, we are only supposed to hold it for 10 day. I marked it all UTF, and sent it back. About 2 days later, they called and asked where there mail was. They had gone out of the country for 2 months, without notifying me. We pull mail out of mailboxes after 3 days, hold for 10 days, and return to sender after that.

This is also how identity theft can occur.

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Originally posted by Graniteguy:

This is also how identity theft can occur.

Yup. Several pieces of the mail that should have been forwarded are bank statements and / or loan documents.

Bitch or not, the USPS carrier isn't the problem, its the previous tenant, tell him you're getting his bank statements, etc and that he needs to contact his bank et al and get it changed. Possibly the FO has expired.

By this point the bank should have corrected the address, sounds to me like the former tenant is slacking on getting his mail address changed at the vendor level and that's his responsibility, not the USPS.

The carrier is delivering it to 123 Hanger Whatever City, FL because it's addressed to 123 Hanger Whatever City, FL.

Just write Not At This Address Return to Sender on every piece not addressed to you or your business and hand it back to the Carrier.

Mail is sorted for the carrier by the sorting clerks. The carrier picks up trays of mail and takes them to their "case" where they then case the mail. The case is usually 3 sided with slots corresponding to the delivery scheme designed for the route. The carrier has a pretty good idea of what they are casing as they look at every piece to find its spot in the case.

this sounds like laziness. I was a carrier for them for three years after the navy. That was in the '70s. It's not getting any better from what I can tell.

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Originally posted by ChuckWall:
Mail is sorted for the carrier by the sorting clerks. The carrier picks up trays of mail and takes them to their "case" where they then case the mail. The case is usually 3 sided with slots corresponding to the delivery scheme designed for the route. The carrier has a pretty good idea of what they are casing as they look at every piece to find its spot in the case.

this sounds like laziness. I was a carrier for them for three years after the navy. That was in the '70s. It's not getting any better from what I can tell.

Letters aren't cased anymore, haven't been for 20+ years. I have no idea what letters I have until I get to any given address.

^
ChuckWall,

DPS (delivery point sequence) was implanted ~25 years ago. FSS (Flat sequencing System) was about 15 years ago. Carriers do not physically case ~95% of their mail. It’s basically load and go. Office times are under an hour, and street times are 7+hrs or more.

The days of 3 hours of office time are long gone. Most routes require your residual mail to be cased, pulled down, truck loaded, and at your first stop in about an hour. And third bundles 3 or 4 times a week. Add parcel volumes that put Christmas time to shame.

It’s a whole new world than when you carried in the 70’s. Please don’t spread incorrect information.

In the past 2 months, we had a carrier have a stroke on his route. And a carrier have a stroke on the workroom floor. Carries who have significant time in service are resigning. It’s been awhile since you carried mail.