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I need some computer expert help for home PC. Login/Join 
Republican in training
Picture of DonDraper
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Tried the PC in different ports of the router, or hooking it directly to the modem to see if the difference is still present? This is interesting.


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I like Sigs and HK's, and maybe Glocks
 
Posts: 2289 | Location: SC | Registered: March 16, 2011Reply With QuoteReport This Post
Help! Help!
I'm being repressed!

Picture of Skull Leader
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Go use Google's speed test. Google "speed test" and it should be the first thing listed.

Just to make sure it isn't speedtest.net's problem.
 
Posts: 11214 | Location: The Magnolia State | Registered: November 20, 2004Reply With QuoteReport This Post
Bookers Bourbon
and a good cigar
Picture of Johnny 3eagles
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Typing SPEED TEST in the browser search bar allows the browser to run a speed test independently from speedtest.net. This can be done on any browser. On my PC the results are still below 10Mbps.

When I run speedtest.net I am connecting to the same server on all three browsers and the Microsoft Store app.





If you're goin' through hell, keep on going.
Don't slow down. If you're scared don't show it.
You might get out before the devil even knows you're there.


NRA ENDOWMENT LIFE MEMBER
 
Posts: 7379 | Location: Arkansas  | Registered: November 06, 2010Reply With QuoteReport This Post
Republican in training
Picture of DonDraper
posted Hide Post
quote:
Originally posted by DonDraper:
Tried the PC in different ports of the router, or hooking it directly to the modem to see if the difference is still present? This is interesting.


Hook your PC directly to your modem and run your tests. Report back. Over


--------------------
I like Sigs and HK's, and maybe Glocks
 
Posts: 2289 | Location: SC | Registered: March 16, 2011Reply With QuoteReport This Post
member
Picture of henryaz
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quote:
Originally posted by Johnny 3eagles:
Speed and Duplex was set to Auto Negotiate, I changed it to 100Mbps to see if it made any difference. It did not.

If you vary from auto-negotiate and set a port speed on your PC, you also have to set the other end of the cable manually to the same speed (the port on the switch it plugs into).



When in doubt, mumble
 
Posts: 10887 | Location: South Congress AZ | Registered: May 27, 2006Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
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So are you actually having any problems other than trying to manipulate a test to get a number you want?
 
Posts: 23418 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
Member
Picture of erj_pilot
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Just a SWAG and not really a remedy for you, but maybe something to consider. When I increased my internet speed with Xfinity about a year or so ago, I had to purchase a new, mo' better cable modem to handle those increased speeds, as the one I had would not download at the new, higher rate I had purchased and expecting to achieve.

So how old is your cable modem and router?



"If you’re a leader, you lead the way. Not just on the easy ones; you take the tough ones too…” – MAJ Richard D. Winters (1918-2011), E Company, 2nd Battalion, 506th Parachute Infantry Regiment, 101st Airborne

"Woe to those who call evil good, and good evil... Therefore, as tongues of fire lick up straw and as dry grass sinks down in the flames, so their roots will decay and their flowers blow away like dust; for they have rejected the law of the Lord Almighty and spurned the word of the Holy One of Israel." - Isaiah 5:20,24
 
Posts: 11066 | Location: NW Houston | Registered: April 04, 2012Reply With QuoteReport This Post
Bookers Bourbon
and a good cigar
Picture of Johnny 3eagles
posted Hide Post
quote:
Originally posted by DonDraper:
quote:
Originally posted by DonDraper:
Tried the PC in different ports of the router, or hooking it directly to the modem to see if the difference is still present? This is interesting.


Hook your PC directly to your modem and run your tests. Report back. Over


Connected the PC directly to the modem, ran speed test: the results are. . .



So, apparently my WiFi router is the culprit.

Is this a setrting I can solve, or is it time for (again) a new router?





If you're goin' through hell, keep on going.
Don't slow down. If you're scared don't show it.
You might get out before the devil even knows you're there.


NRA ENDOWMENT LIFE MEMBER
 
Posts: 7379 | Location: Arkansas  | Registered: November 06, 2010Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
posted Hide Post
quote:
So, apparently my WiFi router is the culprit.Is this a setrting I can solve, or is it time for (again) a new router?



WHY didn't you say this in the first place? Confused

You indicated you were wired so this was not explored.
Of course you have to have this properly configured > BOTH on the Router/AP and your client (desktop/laptop/etc).

If you want to elaborate on the configuration we might be able to help you.
PS … distance and walls in between you and the AP can also influence to a degree.

FWIW, based on your wifi tests it appears you are connected with 802.11b configuration - just a guess.
 
Posts: 23418 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
Bookers Bourbon
and a good cigar
Picture of Johnny 3eagles
posted Hide Post
Thanks everyone for the technical support you have provided and the time you spent trying to assist me.

I have my PC connected directly to the router and the router to the modem, both within 3 feet of the PC. I could other connect devices to the router via WIFI and pull down >100Mbps. Keep in mind, I was able to get >100 Mbps using apps on my PC, but NOT via web address to Speedtest. For some reason, the PC or router were blocking "full speed" via Web Browsers to ONLY my PC.

I have never connected my PC directly to the modem, always through a router, so it never occurred to me to go straight to the modem to troubleshoot the issue. I guess if I had known that, I wouldn't have had to ask for assistance. There was no indication that the router was an issue as the same PC was able to get >100 Mbps but not using a web address.
Configuration settings on the router have not been changed.

I just got off the phone with Suddenlink Tech Support. Turns out a repair crew was working on the local (to me) nodule as signals were not stable, and after the repair work was done, there was to notification of work being done or its' completion. The tech support guy reset my equipment remotely and a restart of my modem and router seems to have resolved the issue.





If you're goin' through hell, keep on going.
Don't slow down. If you're scared don't show it.
You might get out before the devil even knows you're there.


NRA ENDOWMENT LIFE MEMBER
 
Posts: 7379 | Location: Arkansas  | Registered: November 06, 2010Reply With QuoteReport This Post
Republican in training
Picture of DonDraper
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Glad you figured it out. I would look through and research your Netgear router's QOS settings. I would bet they are turned on and is the reason it was being throttled through the web browser. The Speedtest application may use a different network port number, and the router doesn't see it as "web" traffic. I'm just guessing. Eliminating the router in this situation though, is just a must do when troubleshooting this type of stuff.


--------------------
I like Sigs and HK's, and maybe Glocks
 
Posts: 2289 | Location: SC | Registered: March 16, 2011Reply With QuoteReport This Post
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