quote:

Do not cancel any check you might have mailed to the IRS. (Assume it has not been processed)

^^^^^^^^^^^^^^
They cashed my checks in a jiffy. I would not count on the IRS to be lenient on late tax filing. When I was given additional time for being in a natural disaster they still assessed a penalty. After many hours it was corrected. Hopefully she will find a helpful IRS employee and get the matter corrected.