I got burned on GB

July 16, 2021, 01:13 PM

cajunmuscle

I got burned on GB

So....I purchased a "rare" box of ammo I needed to complete a collection on GB for $99. Shipper didnt ship for a week. Then he said a "friend" shipped it out. Tracking # revealed he sent it to the wrong address AND wrong apt #. I tried to fix it with UPS but I wasn't the sender....neither was the seller since it was sent by a "friend". I thought I had it fixed with UPS but has since been "lost". Fast forward I waited the required 30 days set by GB to file a claim known as "Buyer Protection Plan (or program)". Ironically the first $100 is on the poor sap who is filing the claim. Ex. $500 item is purchased and GB will refund $400 if they side with you. Needless to say since my purchase was $99 so I get bent over and its a total loss. Nice business model GB has in place. I did go against my better judgement and use PP to pay. Ammo is obviously against their terms so I wont even attempt to go that route to get my money back. First time I got burned so I guess I'm "lucky".

July 16, 2021, 01:23 PM

PGT

Did the seller have feedback? Most will make it right if they're legit sellers

July 16, 2021, 01:31 PM

ensigmatic

quote:
Originally posted by cajunmuscle:
Ironically the first $100 is on the poor sap who is filing the claim. Ex. $500 item is purchased and GB will refund $400 if they side with you.

WTH kind of "buyer protection" is that?!?!

I've purchased a couple small-time items via GB. From some of the recent stuff I've read here on SF, I don't think I'll use them, going forward.

"America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe
"If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher

July 16, 2021, 01:33 PM

cajunmuscle

quote:
Originally posted by PGT:
Did the seller have feedback? Most will make it right if they're legit sellers

He had mostly good feedback, but a few people who complained. I took a chance since it was a smaller purchase. I left him bad feedback obviously. Hopefully his days on GB are over.

July 16, 2021, 03:04 PM

mrvmax

I doubt he will leave, he can just open another GB account, GB does not care about all the problems, they are the big kid on the block and nobody has been able to take away their business so they really do not care. GB only cares about getting their money.

July 16, 2021, 03:14 PM

chellim1

quote:
GB only cares about getting their money.

GB is merely a "facilitator". They are neither the buyer nor the seller... they only arrange the meeting.
Buyer beware.

"Some things are apparent. Where government moves in, community retreats, civil society disintegrates and our ability to control our own destiny atrophies. The result is: families under siege; war in the streets; unapologetic expropriation of property; the precipitous decline of the rule of law; the rapid rise of corruption; the loss of civility and the triumph of deceit. The result is a debased, debauched culture which finds moral depravity entertaining and virtue contemptible."
-- Justice Janice Rogers Brown

"The United States government is the largest criminal enterprise on earth."
-rduckwor

July 16, 2021, 03:38 PM

Hildur

If you used paypal I'd use it to get your money back and play dumb about the policies. Added bonus the seller might get their PP account locked for violating their terms of service.

July 16, 2021, 03:53 PM

jhe888

Did you pay with a credit card? Tell them about it, if so.

July 16, 2021, 04:50 PM

patw

GB will do nothing as they made their money with the sale already. I also think their "buyer protection" is crap. I had to use it once and it was a pain in the posterior. It took a few months for reconciliation and it did not leave me whole. Now, no matter how good the deal is, I only buy from sellers with positive feedback, which could be to my dismay but recalling my prior issues, it's not worth the hassles with GB. Sorry to hear about your situation as I have been there.

July 16, 2021, 05:01 PM

ensigmatic

quote:
Originally posted by chellim1:
GB is merely a "facilitator". They are neither the buyer nor the seller... they only arrange the meeting.

So is eBay, but eBay will make you whole. I know: They've done it for me. GunBroker sounds like "Too bad. So sad. Deal with it."

July 16, 2021, 06:24 PM

dsiets

quote:
Originally posted by chellim1:
quote:
GB only cares about getting their money.

GB is merely a "facilitator". They are neither the buyer nor the seller... they only arrange the meeting.
Buyer beware.

My first instinct would then to be a run around and contact the seller/buyer outside of Gunbroker after first contact. Can that be done? Why? Because Gunbroker only arranges the meeting.

July 16, 2021, 07:58 PM

lee40215

File with PayPal say it was collector ammo not for shooting

July 16, 2021, 09:31 PM

PapaRick

quote:
Originally posted by ensigmatic:
quote:
Originally posted by chellim1:
GB is merely a "facilitator". They are neither the buyer nor the seller... they only arrange the meeting.

So is eBay, but eBay will make you whole. I know: They've done it for me. GunBroker sounds like "Too bad. So sad. Deal with it."

eBay does not always “make things right”. Sometimes they side with the seller even if the seller does not come through or cheats the buyer. I have experienced it. I have also experienced eBay deleting negative feedback that was warranted just because the high volume seller complained. eBay is all about protecting the high volume sellers that provide them high volume commissions.

July 16, 2021, 10:04 PM

mrvmax

quote:
Originally posted by chellim1:
quote:
GB only cares about getting their money.

GB is merely a "facilitator". They are neither the buyer nor the seller... they only arrange the meeting.
Buyer beware.

And they get money all the way around. On FFL only forums I have heard numerous stories about nefarious buyers and sellers and for the most part, GB does not care. They get their money and that is their main concern.

July 17, 2021, 07:59 AM

apf383

GB sucks. I wont use them again for a sale. I had a buyer back out of the deal, GB still charged me the fees as well as the bs sales tax. No help from them, email requests go unanswered. Scumbags, they are!

July 17, 2021, 08:11 AM

lyman

quote:
Originally posted by ensigmatic:
quote:
Originally posted by chellim1:
GB is merely a "facilitator". They are neither the buyer nor the seller... they only arrange the meeting.

So is eBay, but eBay will make you whole. I know: They've done it for me. GunBroker sounds like "Too bad. So sad. Deal with it."

ebay sides with the buyer,

and says FU to the seller,

I've been burnt by crappy buyers on ebay more times that I care to think about

July 17, 2021, 09:25 AM

cajunmuscle

quote:
Originally posted by lee40215:
File with PayPal say it was collector ammo not for shooting

I guess it's worth a shot....the will tell me to get bent, but I'll give it a whirl.

July 17, 2021, 09:25 AM

cajunmuscle

quote:
Originally posted by cajunmuscle:
quote:
Originally posted by lee40215:
File with PayPal say it was collector ammo not for shooting

I guess it's worth a shot....they will tell me to get bent, but I'll give it a whirl.

July 17, 2021, 09:32 AM

jimmy123x

I'd do a claim with paypal, and call it an antique.......not ammunition. Paypal will rip the money back right away.

July 17, 2021, 10:16 AM

Blume9mm

Sure sounds to me like the seller screwed you and is responsible... just because Gun Broker or Pay Pal are the big guys and have lots of money does not mean they owe you. But I think GB could at least slap the seller with a wet noodle or something. Seems to me like the seller should take responsibility for their 'friends' mistake.