quote:

Originally posted by kent j:
Just a note of reference to everyone. If you ever have a problem of any kind at any business establishment make them fill out an incident report and give you a copy. A company of any size will have their own version. It's like a police report for business's. This gives you a written record of the facts by an employee of the business. Takes out the he said she said factor. As to op's problem the business could be in some serious trouble if they did not report this incident. The EPA takes spills of this size seriously.

correct, as far as the incident report,


I managed several grocery stores that had fuel centers on the property,

anything fuel related got an incident report (PITA , cost time and money, but ultimately saves $$ in the long run)

now, as far as spills this size, do we know how much was spilt??

if you say $15 worth you are not thinking correctly ,

It would be more like $2 worth, +/- a few pennies, the rest went in the tank,

EPA likes to know that stuff, but getting them involved is not something anyone wants to do,

most corporate type places have a spill kit on site, and folks trained to us it,

we used a chemical called FM86, basically an enzyme that ate up the fuel,
simply spray it on the spill, drop some absorbent pads on it, and toss the pads in the trash,

it rendered the fuel a non hazard, and not even a fire hazard,

folks get all animated over fuel spills, as far as volumes, but most instances at a gas station from leaking hoses and such are not that much,


the biggest danger here was from static, and thankfully that did not play into it,


re the folks on the phone,

did your wife talk to corporate? or someone in the store?

I would contact the store or general manager of the location, and let him/her know, nicely, what happened and the trouble you went thru and are going thru, and see if that helps,

if the local person was the issue, go corporate,
never threaten, just be polite, and take notes of everything said on both sides,


you should get some compensation for the clothes, maybe, or at lest some time and aggravation,
don't try for anything for the washer or dryer, that as well as the basement smell, are on you,

Those cameras are for their own support. You can bet your ass they were active and recording, by now they might be over written or “lost”. This shit coming out of corporate? I deal with Loves quite a bit. They have always been a stand up company in my experience. Sorry to hear this crap.

Given the events and how it was handled, I would call it "lessons learned" and go forth and pursue happiness.

The time, effort and energy you and your spouse expend on this will pay you back in ulcers and frustration.

This is one of those "wrestling with singing pigs over pearls and lipstick" things.

The only one happy is the guy eating the bacon.



Now if Bendable were there, it would have been like an episode of "Carl and Marlin".

quote:

Originally posted by sigmonkey:
Get some Permatex 22340 Fast Orange GREASE X Mechanic's Laundry Detergent.

Most auto parts jobbers have it. Add that to a few loads of laundry and it will help remove the "odors" from the washer and clothes.

Thank you, sigmonkey, for posting this. I'm sure this will come in handy again soon.