Any appliance repairman will tell you if the unit is over 10 years old replace it. We just had an upright freezer quit and checked the age. It was over 12 years. Went to get a new one and had to take one off the floor.lucky it was the size we needed.

I wouldn't repair an LG period or even own one. A lot of them had faulty compressors, so call LG service with your model/serial and see if it's covered under warranty. IF NOT, junk it and buy a Whirlpool/maytag.

quote:

Originally posted by bendable:

Over nine years old - toss it
Under 7 years old get an rstimate

What about the eight year old ones?

I had a repairman come out last week for the diagnosis, and he had a lot of experience with my LG refrigerator’s. He explained the failed design of their compressors, and his solution was for me to contact LG customer service, and request an updated control board and an updated compressor. I was supposed to also give them his email address.

I called, and I got a complete different process. They told me that my repairman’s advice was wrong, that I had to get an extended warranty, and I would have to have LG technicians to come out.

I was fuming mad, so I called the repairman back,left a voicemail, and then called their office where I was told to call LG CS back to see if I could get another CS person, which I did. She told me similar information, and she gave me a bunch of back and forth would have to be done with my repairman before anything got done.

I was fuming mad…again, I just called my repairman back, telling him to just order the parts, and I’d pay for board and compressor outright. He came yesterday, walking out of my house with a check for over $1,100.00 after the repair.

It would have been a great deal less if I would have gone through the relatively lengthy process, but living out of our tiny mini fridge was getting a little old. Wife was very unhappy, so that’s one of the reasons we paid more. Fair or not, we won’t be purchasing any LG products in the future.

I have come to believe that 10 years is the most you can expect from a modern appliance

Back in the day, I would avoid Lucky Goldstar products like the plague. Cheap crap. Bottom tier manufacturing. Low level design and engineering. Basically, products not really worth buying.

They've changed their name/brand, but otherwise, it seems to be the same company. I don't even buy Samsung, let alone LG which is a lower level brand relative to Samsung.