I am not going to go into a lot of detail right now. If interested you can read the late March thread about buying my new 2024 F250.

First I will say my dealer (while slow for a reason) has been good and pretty helpful.

There are some issues with my truck. Finally the service manager came out to my place to view and determine what the issues are and correct if possible.
He was a great guy. Came out with an open mind. Tore in to the truck after looking it over. Trying to remedy the issues.
After about an hour and half he put it back together. He was not happy and that he needed to talk to the regional Ford rep. about it. I told him I thought there were issues from the get go.

There was about a month delay due to and injury that prevented them from coming out to look it over. During that time I had to make a trip with it of about 1600 miles. I told him that as that is the vast majority of the miles on it. He understood. We briefly discussed me being disappointed after speeding in excess of $50k on it. He completely understood.

So my question at this point is what and how are the possibilities of Ford taking this rig back and replacing it with a new one through my dealership.

I know there are lots of variables. But looking for some guidance as a resolution discussion with the dealerships general manager will be soon.

Thanks guys.

Have you looked into the Lemon Laws in your state and/or local jurisdiction?


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quote:

Originally posted by TigerDore:
Have you looked into the Lemon Laws in your state and/or local jurisdiction?
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My neighbors sister filed a lemon law action on her Chrysler Cherokee Limited. Seems the electronic dash system failed, multiple attempts to fix it failed. She filed and it took close to a year to get adjudicated, and in that time, it was her only vehicle so the miles racked up.

You could drive it but had no information to see. Devalued it quite a bit.

Point is see what the laws/rules are in your state and regarding having to continue to drive it while it's settled.

As said already, lemon law if your state has it and if it applies to your situation.
If customer took delivery of the vehicle and drove it, generally dealership will not be obligated to take it back.
Most likely the title work has been completed already, and the dealership would have to buy the vehicle back from you versus reversing the deal.

scsigs, that is true and is the case. I am hoping Ford recognizes that they did not send a truck out of the factory in spec. and has a process and willingness to make it right with the purchaser. Maybe that is being overly optimistic. I hope not.

My state does have a lemon law. And it may apply in this situation. I need to see what Ford has to say and what they will do first I am thinking.

quote:

Originally posted by scsigs:
As said already, lemon law if your state has it and if it applies to your situation.
If customer took delivery of the vehicle and drove it, generally dealership will not be obligated to take it back.
Most likely the title work has been completed already, and the dealership would have to buy the vehicle back from you versus reversing the deal.

How do you establish that it's a Lemon if you don't drive it ?

quote:

Originally posted by selogic:

quote:

Originally posted by scsigs:
As said already, lemon law if your state has it and if it applies to your situation.
If customer took delivery of the vehicle and drove it, generally dealership will not be obligated to take it back.
Most likely the title work has been completed already, and the dealership would have to buy the vehicle back from you versus reversing the deal.

How do you establish that it's a Lemon if you don't drive it ?

Been six weeks approx. since I took delivery and has more than 2k for miles.

What state is the truck titled in?

quote:

Originally posted by scsigs:
As said already, lemon law if your state has it and if it applies to your situation.
If customer took delivery of the vehicle and drove it, generally dealership will not be obligated to take it back.
Most likely the title work has been completed already, and the dealership would have to buy the vehicle back from you versus reversing the deal.

Not quite if you are doing a Lemon Law action, dealers don't buy back or set the terms of the lemon law, it becomes owner vs manufacturer.

There are requirements that must be met, records supplied, letters of notice to Manufacturers (not dealer). FL has specific form that you use. Defect Notification Form

Lots of other things to do, and the link below lists them.

The dealers involvement will be having to perform the requested repairs/fix and having done so, been unable to remedy the situation


FL Lemon Law

quote:

Originally posted by selogic:

quote:

Originally posted by scsigs:
As said already, lemon law if your state has it and if it applies to your situation.
If customer took delivery of the vehicle and drove it, generally dealership will not be obligated to take it back.
Most likely the title work has been completed already, and the dealership would have to buy the vehicle back from you versus reversing the deal.

How do you establish that it's a Lemon if you don't drive it ?

Two different options
Lemon laws have to do with reoccurring issue/defect that factory buys back
Dealer buy back/reversing the deal is usually a dealer issue that is resolved with dealer not factory.