SIGforum
Employees at Amazon’s Ring have been spying on customers
January 14, 2019, 04:00 PM
lkdr1989Employees at Amazon’s Ring have been spying on customers
From a few days ago, a warning to our members who use Ring:
quote:
If you own a Ring doorbell camera system, we’ve got some bad news. The smart home company owned by Amazon, which the internet retail giant shelled out more than $1 billion to acquire, has apparently been violating its customers’ privacy in a pretty shocking way. A new report from The Intercept quotes unnamed sources who confirm that engineers and executives at Ring have “highly privileged access” to live customer camera feeds, utilizing both Ring’s doorbells as well as its in-home cameras.
All that’s apparently required to tap into the live feeds is a customer’s email address. Meaning the company has been so egregiously lax when it comes to security and privacy that even people outside the company could have potentially done this, using merely an email address to begin spying on customers, according to the report.
Within the company, a team that was supposed to have been focused on helping Ring get better at object recognition in videos caught customers in videos doing everything from kissing to firing guns and stealing. This news, we should add, also comes less than a month after Ring was in the news for a different potential privacy flap. As BGR reported, a new patent application has begun to spur fears that Amazon would use Ring as a tool for creepy surveillance.
That patent application envisions using a combination of doorbell cameras and facial recognition technology to build a system that could be used to match images of people who show up at your door to a “suspicious persons” database.
Regarding this new report, The Intercept also disclosed that a Ring R&D team in Ukraine could access a folder containing “every video created by every Ring camera around the world.” Additionally, as if that wasn’t bad enough, those employees could access a “corresponding database that linked each specific video file to corresponding specific Ring customers.”
It keeps getting worse from there. Those videos were also, you guessed it, unencrypted. Because, why else? Ring decided it would cost too much.
It brings to mind the similar “God-mode” map that revealed detailed passenger movements. This has also been something of an open secret within the company, with Intercept sources recalling how engineers sometimes teased each other about whom they brought home after dates. The implication was that they’d been spying on each other.
A company spokesman provided the kind of statement you’d expect, about how the company has no tolerance for employees crossing the privacy line. But Ring declined to respond directly to points raised in this new report. Also worth noting: “Neither Ring’s terms of service nor its privacy policy mention any manual video annotation being conducted by humans, nor does either document mention of the possibility that Ring staffers could access this video at all,” the Intercept piece concludes. “Even with suitably strong policies in place, the question of whether Ring owners should trust a company that ever considered the above permissible will remain an open one.”
https://nypost.com/2019/01/11/...spying-on-customers/
...let him who has no sword sell his robe and buy one. Luke 22:35-36 NAV
"Behold, I send you out as sheep in the midst of wolves; so be shrewd as serpents and innocent as doves." Matthew 10:16 NASV January 14, 2019, 04:05 PM
radiomanAnyone who puts an internet camera into the home should understand that there is always this risk.
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January 14, 2019, 04:41 PM
PowerSurgeI’m shocked, shocked I tell ya. Hard to believe people would actually pay money for these types of products.
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The fool hath said in his heart, There is no God. Psalm 14:1
January 14, 2019, 04:46 PM
Rob Deckerquote:
Originally posted by PowerSurge:
I’m shocked, shocked I tell ya. Hard to believe people would actually pay money for these types of products.
Amazingly, being able to pull up a camera feed of one's home and possessions provides peace of mind to those like me who travel frequently for work.
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Death smiles at us all. Be sure you smile back.
January 14, 2019, 04:50 PM
smschulzEverybody likes easy peasy Internet ready shit.
You are bound to get fucked sooner or later.
So beware.....you've been warned.

January 14, 2019, 05:06 PM
GeorgeairAs much as I don't want camera or Alexa INSIDE my house, I have almost zero concern with a view of my front walk streaming on the internet 24/7.
You only have integrity once. - imprezaguy02
January 14, 2019, 05:08 PM
nhtagmember^^^^
yeah, outside, non-specific, no identifying features
no way one of those wiretapps is ever coming into my house
[B] Against ALL enemies, foreign and DOMESTIC
January 14, 2019, 05:25 PM
95flhrAgreed, no way am I ever going to install an internet device on or in my house.
“Government exists to protect us from each other. Where government has gone beyond its limits is in deciding to protect us from ourselves.”
― Ronald Reagan
Retired old fart
January 14, 2019, 05:31 PM
pbramlettquote:
Originally posted by 95flhr:
Agreed, no way am I ever going to install an internet device on or in my house.
if it can connect to the internet it can be used as a wiretap device by someone or an entity that has the resources. Cellphone, ipad, computer, even your car's Onstar. Tin foil hat shit for sure but none of this stuff is 100% secure.
Regards,
P.
January 14, 2019, 05:41 PM
Gustoferquote:
Originally posted by Georgeair:
As much as I don't want camera or Alexa INSIDE my house, I have almost zero concern with a view of my front walk streaming on the internet 24/7.
This is where I am. Living in a rural area with VERY sparse law enforcement, I like being able to see who comes and goes. Plus, I'm away from home a lot and it's peace of mind to be able to see what's going on at any time.
I'd never have any of these devices indoors though.
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"Great danger lies in the notion that we can reason with evil." Doug Patton.
January 14, 2019, 05:43 PM
RHINOWSOquote:
Originally posted by Gustofer:
quote:
Originally posted by Georgeair:
As much as I don't want camera or Alexa INSIDE my house, I have almost zero concern with a view of my front walk streaming on the internet 24/7.
This is where I am. Living in a rural area with VERY sparse law enforcement, I like being able to see who comes and goes. Plus, I'm away from home a lot and it's peace of mind to be able to see what's going on at any time.
I'd never have any of these devices indoors though.
Yup, same here.
January 14, 2019, 06:16 PM
BurtonRWquote:
Originally posted by RHINOWSO:
quote:
Originally posted by Gustofer:
quote:
Originally posted by Georgeair:
As much as I don't want camera or Alexa INSIDE my house, I have almost zero concern with a view of my front walk streaming on the internet 24/7.
This is where I am. Living in a rural area with VERY sparse law enforcement, I like being able to see who comes and goes. Plus, I'm away from home a lot and it's peace of mind to be able to see what's going on at any time.
I'd never have any of these devices indoors though.
Yup, same here.
This.
-Rob
I predict that there will be many suggestions and statements about the law made here, and some of them will be spectacularly wrong. - jhe888
A=A January 14, 2019, 06:22 PM
nhracecraftShocking, who knew...
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January 14, 2019, 06:24 PM
trapper189quote:
Originally posted by Rob Decker:
quote:
Originally posted by PowerSurge:
I’m shocked, shocked I tell ya. Hard to believe people would actually pay money for these types of products.
Amazingly, being able to pull up a camera feed of one's home and possessions provides peace of mind to those like me who travel frequently for work.
Makes good browsing for the criminal element as well. They don't even have to leave the comfort of their home to case your home.
January 14, 2019, 07:16 PM
CQB60I contacted Ring CS and questioned them to this. They said it was fake news! I requested a call from a relations manager, they sent me a bogus email and excuse. I canceled my service with them.
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Life is short. It’s shorter with the wrong gun…
January 14, 2019, 09:05 PM
Georgeairquote:
Originally posted by trapper189:
quote:
Originally posted by Rob Decker:
quote:
Originally posted by PowerSurge:
I’m shocked, shocked I tell ya. Hard to believe people would actually pay money for these types of products.
Amazingly, being able to pull up a camera feed of one's home and possessions provides peace of mind to those like me who travel frequently for work.
Makes good browsing for the criminal element as well. They don't even have to leave the comfort of their home to case your home.
This is why I liquidated my Monet collection from house; all these master thiefs using a view of my walkway and the UPS truck driving by to plan the Oceans 17 heist of them and the Royal Jewels I so clearly still have.
You only have integrity once. - imprezaguy02
January 14, 2019, 09:49 PM
RightwireI can hear the law firms drooling over this one
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343 - Never Forget
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There are three types of mistakes; Those you learn from, those you suffer from, and those you don't survive. January 14, 2019, 10:18 PM
mcrimmAnd to think I was researching these earlier today.
Easy decision now.
I'm sorry if I hurt you feelings when I called you stupid - I thought you already knew - Unknown
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When you have no future, you live in the past. " Sycamore Row" by John Grisham January 14, 2019, 10:41 PM
LDDquote:
Originally posted by Gustofer:
quote:
Originally posted by Georgeair:
As much as I don't want camera or Alexa INSIDE my house, I have almost zero concern with a view of my front walk streaming on the internet 24/7.
This is where I am. Living in a rural area with VERY sparse law enforcement, I like being able to see who comes and goes. Plus, I'm away from home a lot and it's peace of mind to be able to see what's going on at any time.
I'd never have any of these devices indoors though.
My concern would be: if these devices are as easy to access as the article suggests (by 3rd party entities), would those viewing be able to tell when you are home by seeing when you leave the house?
If so, they are broadcasting a vulnerability.
Sure, someone could just stake out your house the old fashioned way, but why make it easier for them?
January 14, 2019, 11:38 PM
ensigmaticThe only camera I have that still "talks" to cloud services on the 'net is the one watching the front porch. The others are blocked at the router. As soon as I get my real surveillance system in, that one will be replaced by one that talks to my NVR.
"America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe
"If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher